Housekeeping resume example with 2+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:

Competent employee with over years of experience in providing excellent housekeeping services in own home then at a nursing home. Capable of handling work and staff pressure in fast-paced environment. Successful at meeting quality and efficiency goals and accommodating client preferences regarding housekeeping methods.


  • Dusting
  • Focused and detail-oriented
  • Polishing surfaces
  • Restroom detailing
  • Stocking bathrooms
  • Self-directed
Housekeeping , 07/2017 to 09/2017
Hotel Of Richburg LlcRichburg, SC,
  • Organized supplies for efficient use based on expected customer needs.
  • Replenished guest supplies and amenities.
  • Informed supervisor when supplies were low.
  • Provided deep cleaning services for areas in need of additional sanitation.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Cleaned and dusted cobwebs on light fixtures, baseboards and window sills.
  • Collected trash from receptacles and surfaces, discreetly removing items for disposal.
  • Inspected each room for cleanliness, utilizing checklist to meet company standards.
  • Conducted inventory of linens, cleaning supplies and toiletries and restocked housekeeping carts and storage closets.
  • Furnished guests with clean linens and supplied rooms with toiletries as needed or requested.
  • Cleaned, sanitized and restocked bathrooms every day to keep facilities fresh.
  • Interacted pleasantly with clients and patrons when performing daily duties.
  • Cleaned exterior surfaces of lighting fixtures, including glass and plastic enclosures to remove dust, cobwebs and dirt.
  • Removed all trash from rooms and replaced liners to wastebaskets.
  • Maintained lobbies, guest rooms and halls, keeping safe environment for patrons.
United HealthCare Representative, 01/2015 to 04/2015
HillyardManteca, CA,
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Answered calls when a customer calls in and answer the customer questions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
Delivery Driver, 06/2014 to 08/2014
Renown HealthReno, NV,
  • Maintained solid connections with established customers to promote new products.
  • Maintained positive attitude and diplomacy when dealing with customers and other team members.
  • Forged and cultivated strong relationships with customers within fast-paced and constantly moving environment.
  • Consulted with customers to gain feedback and address concerns with products or services.
  • Resolved customer problems and complaints effectively by listening and relaying them to the supervisor on duty.
  • Completed order forms and collected payments to keep customer accounts current.
  • Obtained signatures needed to complete and process all paperwork efficiently.
  • Delivered rush merchandise on tight schedules to meet customer targets.
Sandwich Artist, 10/2011 to 09/2013
SubwayCity, STATE,
  • Organized food preparation stations and replenished supplies to maximize efficiency.
  • Maximized time by restocking counter supplies and condiment stations, cleaning windows and emptying trash cans during slow periods.
  • Maintained clean, well-organized and properly sanitized front counter area to greet customers.
  • Completed efficient store opening and closing procedures each day to maintain preparedness for all customer needs.
  • Delivered superior customer service focused on quality and meeting customer needs quickly and efficiently.
  • Discussed menu options with customers and offered proactive suggestions to meet individual needs and drive sales.
  • Monitored dining area and quickly cleaned up spills, reset tables and removed trash to keep area presentable and ready for use.
  • Stored food in designated containers and proper storage locations to prevent spoilage, cross-contamination and illnesses.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Prepared food items such as deli and hot sandwiches to meet customer specifications.
  • Monitored and counted food stock and supplies to reorder on time.
  • Organized food items on serving trays and in carry-out packages to deliver complete orders to customers.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Quickly prepared accurate orders within expected 2 minute timeframe.
  • Cleaned food preparation equipment, work areas and counters to maintain hygienic, sanitary establishment.
  • Communicated with customer to provide menu offering details and assist with decision-making.
  • Performed food preparation tasks by making salads, brewing coffee and tea and slicing meats.
  • Assisted customers, including answering questions and preparing orders.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Washed and sanitized dishes after every use to protect customers.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Worked with food service team members to handle every customer need and build brand loyalty.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Trained sandwich artists to apply attention to detail and commitment to quality.
  • Executed all daily tasks and assisted other team members when needed.
  • Answered guest questions, delivering most accurate and updated information available.
  • Took customers' orders by recording requested menu items, substitutions and add-ons.
  • Restocked kitchen supplies by rotating food according to dates and time.
  • Cleaned and maintained all food preparation stations.
Education and Training
High School Diploma: , Expected in 05/2012
Stratford Career Institute - Champlain Ny,

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Resume Overview

School Attended

  • Stratford Career Institute

Job Titles Held:

  • Housekeeping
  • United HealthCare Representative
  • Delivery Driver
  • Sandwich Artist


  • High School Diploma

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