Housekeeping resume example with 2+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Competent employee with over years of experience in providing excellent housekeeping services in own home then at a nursing home. Capable of handling work and staff pressure in fast-paced environment. Successful at meeting quality and efficiency goals and accommodating client preferences regarding housekeeping methods.
Skills
Dusting
Focused and detail-oriented
Polishing surfaces
Restroom detailing
Stocking bathrooms
Self-directed
Experience
Housekeeping , 07/2017 to 09/2017 Hotel Of Richburg Llc – Richburg, SC,
Organized supplies for efficient use based on expected customer needs.
Replenished guest supplies and amenities.
Informed supervisor when supplies were low.
Provided deep cleaning services for areas in need of additional sanitation.
Washed and polished glass windows and doors to keep entryways clear and professional.
Cleaned and dusted cobwebs on light fixtures, baseboards and window sills.
Collected trash from receptacles and surfaces, discreetly removing items for disposal.
Inspected each room for cleanliness, utilizing checklist to meet company standards.
Conducted inventory of linens, cleaning supplies and toiletries and restocked housekeeping carts and storage closets.
Furnished guests with clean linens and supplied rooms with toiletries as needed or requested.
Cleaned, sanitized and restocked bathrooms every day to keep facilities fresh.
Interacted pleasantly with clients and patrons when performing daily duties.
Cleaned exterior surfaces of lighting fixtures, including glass and plastic enclosures to remove dust, cobwebs and dirt.
Removed all trash from rooms and replaced liners to wastebaskets.
Maintained lobbies, guest rooms and halls, keeping safe environment for patrons.
United HealthCare Representative, 01/2015 to 04/2015 Hillyard – Manteca, CA,
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Improved customer satisfaction by finding creative solutions to problems.
Answered calls when a customer calls in and answer the customer questions.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Delivery Driver, 06/2014 to 08/2014 Renown Health – Reno, NV,
Maintained solid connections with established customers to promote new products.
Maintained positive attitude and diplomacy when dealing with customers and other team members.
Forged and cultivated strong relationships with customers within fast-paced and constantly moving environment.
Consulted with customers to gain feedback and address concerns with products or services.
Resolved customer problems and complaints effectively by listening and relaying them to the supervisor on duty.
Completed order forms and collected payments to keep customer accounts current.
Obtained signatures needed to complete and process all paperwork efficiently.
Delivered rush merchandise on tight schedules to meet customer targets.
Sandwich Artist, 10/2011 to 09/2013 Subway – City, STATE,
Organized food preparation stations and replenished supplies to maximize efficiency.
Maximized time by restocking counter supplies and condiment stations, cleaning windows and emptying trash cans during slow periods.
Maintained clean, well-organized and properly sanitized front counter area to greet customers.
Completed efficient store opening and closing procedures each day to maintain preparedness for all customer needs.
Delivered superior customer service focused on quality and meeting customer needs quickly and efficiently.
Discussed menu options with customers and offered proactive suggestions to meet individual needs and drive sales.
Monitored dining area and quickly cleaned up spills, reset tables and removed trash to keep area presentable and ready for use.
Stored food in designated containers and proper storage locations to prevent spoilage, cross-contamination and illnesses.
Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
Prepared food items such as deli and hot sandwiches to meet customer specifications.
Monitored and counted food stock and supplies to reorder on time.
Organized food items on serving trays and in carry-out packages to deliver complete orders to customers.
Kept customer and food preparation areas clean and well-organized for maximum efficiency.
Quickly prepared accurate orders within expected 2 minute timeframe.
Cleaned food preparation equipment, work areas and counters to maintain hygienic, sanitary establishment.
Communicated with customer to provide menu offering details and assist with decision-making.
Performed food preparation tasks by making salads, brewing coffee and tea and slicing meats.
Assisted customers, including answering questions and preparing orders.
Talked pleasantly with customers while taking orders and promoted positive image for business.
Washed and sanitized dishes after every use to protect customers.
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Worked with food service team members to handle every customer need and build brand loyalty.
Completed opening, closing and shift change tasks to promote store efficiency.
Trained sandwich artists to apply attention to detail and commitment to quality.
Executed all daily tasks and assisted other team members when needed.
Answered guest questions, delivering most accurate and updated information available.
Took customers' orders by recording requested menu items, substitutions and add-ons.
Restocked kitchen supplies by rotating food according to dates and time.
Cleaned and maintained all food preparation stations.
Education and Training
High School Diploma: , Expected in 05/2012 Stratford Career Institute - Champlain Ny, GPA:
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