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Housekeeping Resume Example

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HOUSEKEEPING
Professional Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. High-energy grocery employee ready to empower team members to surpass company objectives with effective leadership. Skilled in training employees, building job satisfaction and solving operational problems by tapping into personal experience and collaboration strengths. Successful at keeping customer, business and staff needs balanced and operations in line with targets.

Skills
  • Housekeeping
  • Housekeeping skills
  • Housekeeping services
  • General housekeeping
  • Sales expertise
  • Store opening and closing
  • Product promotions
  • Merchandising expertise
  • Loss prevention
  • Product and Service Sales
  • Point of Sale Knowledge
  • Sales
  • Accurate Money Handling
  • Food safety understanding
  • Customer service-focused
  • Product Processing
  • Price Checking
  • Merchandise Organization
  • Department Operations
  • Team Contribution
  • Grocery Equipment
  • Storing Daily Deliveries
  • Assisting customers
  • Estimating demand
  • Health code standards
  • Cardboard recycling
  • Resupplying cash register lines
  • Product stocking
  • Rotating products
  • Employee training
  • Shelf organizing
  • Escorting customers
  • Operating pallet jacks
  • Carrying purchases
  • Performance improvement
  • Loading and unloading procedures
  • Basic math
  • Returning carts
  • Hiring strategies
  • Product ordering
Work History
Housekeeping, 09/2019 to Current
Brown County – Green Bay, Wisconsin
  • Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
  • Removed waste paper and other trash from premises to designated area.
  • Carried linens, towels, toilet items and cleaning supplies using wheeled cart for maximum efficiency.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Kept building entryway glass clean and polished for professional presentation.
  • Verified cleanliness and organization of storage areas and carts.
  • Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
  • Polished glass surfaces and windows.
  • Cleaned and buffed tile floors using industrial cleaning equipment.
  • Transported cleaning products and equipment to and from utility rooms.
  • Returned emptied garbage receptacles to proper locations.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Attended to locker area by laundering dirty towels and clearing away stray slippers.
  • Documented and reported all necessary facility and building repairs observed.
  • Restocked room supplies such as facial tissues for personal touch with every job.
3rd Shift Grocery Clerk, 09/2016 to 09/2019
Festival Foods – Green Bay, Wisconsin
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Developed team communications and information for grocery meetings.
  • Increased customer satisfaction by resolving grocery issues.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Counted cash in register drawer at beginning and end of shift.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
  • Managed timely and effective replacement of damaged or missing products.
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
  • Readied items for sales floor stocking by affixing tags and preparing pallets.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Removed all debris and packaging from boxes and separated for recycling or disposal.
  • Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
  • Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
  • Stayed current on available products, store promotions and customer service policies to better shoppers.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
  • Greeted customers and directed to requested products.
  • Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
  • Completed physical inventory counts each 6 month period.
  • Stocked merchandise each day, clearly labeling items, arranging according to size or color and preparing attractive displays.
Flow Team Member, 03/2014 to 09/2016
Target – Bellevue, Wisconsin
  • Marked items with identifying codes such as price, stock or inventory control codes.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Unpacked new merchandise shipments and prepared for placement on selling floor by folding, hanging or stacking.
  • Operated forklifts and pallet jacks to lift or place merchandise in backroom or on sales floor.
  • Cross-trained in different departments of store to learn new tasks and better understand workflows and business operations.
  • Unloaded packages from incoming trucks to inspect contents.
  • Checked refrigerated and frozen food for sell by dates and removed merchandise that was expired so that it would not be sold.
  • Unloaded freight upon arrival in warehouse, stocking all items in proper locations.
  • Handled, evaluated, documented and resolved customer issues and inquiries related to customer orders.
  • Created storefront displays and installed advertising signs to attract customers.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Stayed current on available products, store promotions and customer service policies to better shoppers.
  • Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Delivered exemplary assistance and service by carrying packages and bags and securing customer purchases in vehicles.
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
  • Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
  • Removed all debris and packaging from boxes and separated for recycling or disposal.
  • Stocked merchandise each day, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Managed timely and effective replacement of damaged or missing products.
Technical Sales Associate, 01/2013 to 02/2014
OfficeMax – Ashwaubenon, Wisconsin
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Maintained records related to sales, returns and inventory availability.
  • Tracked stock using company inventory management software.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
Education
High School Diploma: 01/2011
Kewaunee High School - Kewaunee, WI
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Resume Overview

Companies Worked For:

  • Brown County
  • Festival Foods
  • Target
  • OfficeMax

School Attended

  • Kewaunee High School

Job Titles Held:

  • Housekeeping
  • 3rd Shift Grocery Clerk
  • Flow Team Member
  • Technical Sales Associate

Degrees

  • High School Diploma : 01/2011

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