Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Well-organized Housekeeper possessing excellent time management and cleaning skills. Trustworthy professional openly accepts direction and follows through. Demonstrates in-depth knowledge of cleaning equipment operations. Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. Multi-talented Housekeeping Supervisor works with a diverse team. Known for building rapport and team collaboration. Fluent in Haitian Creole. Skilled Housekeeping Manager oversees day-to-day operation of internal and external functions of housekeeping department with primary intent of maintaining decor and beauty of facility. Strong administrative background with proficiency with payroll, scheduling and recruiting and hiring. Trains, coaches, evaluates and provides guidance to all housekeeping team members.

  • Cleaning methods
  • Natural cleaning products
  • Exceptional time management
  • Quality assurance controls
  • Customer-oriented
  • Decision making skills
  • Hospitality background
  • Schedule oversight
  • Employee communication
  • Product and service knowledge
  • Staff training and development
  • Orientating and training
  • Microsoft Office expertise
  • Staff development
  • Training and development
Housekeeping , 10/2007 - 04/2020
Neighborhood Healthcare Escondido, CA,
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
  • Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.
  • Replenished drinking glasses, writing supplies and other hotel amenities to provide elements of comfort and convenience for guests.
  • Worked with speed and efficiency to meet all job requirements.
  • Sanitized bathrooms, kitchens and other germ-prone areas.
  • Cared for flooring by sweeping or vacuuming debris, steaming and scrubbing stains and moping hard surfaces.
Housekeeping Manager, 08/2002 - 10/2007
Pyramid Hotel Group Baltimore, MD,
  • Delegated tasks for completion, performed inspections and resolved housekeeping complaints promptly.
  • Supervised and supported housekeeping personnel to maximize quality of service and performance.
  • Trained, coached and mentored staff on best practices and protocols to secure smooth new program adoption.
  • Collaborated with front desk to respond promptly to guest requests and promote positive experience.
  • Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
  • Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.
  • Controlled full-cycle household cleaning services, including business development and client relations.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Laundered sheets and removed stains to restore linens to pristine condition.
Food Runner, 05/2001 - 08/2002
Fisher Island Club Miami Beach, FL,
  • Reset tables between guests, including refilling condiments and wiping down all surfaces.
  • Completed final preparations of dishes and quickly delivered items to customers.
  • Relayed orders and special requests to cooks.
  • Responded quickly to customer concerns and escalated major issues to management.
  • Coordinated service for food runners and other kitchen staff.
Kitchen Steward, 06/2000 - 05/2001
Desert Diamond Casino Glendale, AZ,
  • Washed dishware, cutlery, and glasses by hand or machine.
  • Performed basic cleaning and upkeep duties, including vacuuming, dusting, sanitizing countertops and mopping.
  • Polished utensils and transported food supplies such as canned foods, meats, fruits, and vegetables.
  • Maintained clean and well-organized kitchen areas to promote efficiency.
  • Disinfected kitchen surfaces, equipment and tools using cleaner to sanitize.
Education and Training
High School Diploma: , Expected in 09/1997
Canado College - PortAuPrince, Haiti,
GED: , Expected in 08/2000
Orlando Technical College - Mid Florida Tech - Orlando, FL
Creole :
Native/ Bilingual:
Negotiated :
English :
Full Professional:
Negotiated :

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School Attended

  • Canado College
  • Orlando Technical College - Mid Florida Tech

Job Titles Held:

  • Housekeeping
  • Housekeeping Manager
  • Food Runner
  • Kitchen Steward


  • High School Diploma
  • GED

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