Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Caring for fine china
Dusting
Cleaning methods
Polishing surfaces
Focused and detail-oriented
Interior and exterior cleaning
Able to lift [Number] lbs.
Exceptional time management
Mopping and buffing floors
Bloodborne pathogen training
Closet detailing
Chandelier cleaning
Ergonomics and safety training
Decision making skills
Hardworking
Supply inventory management
Self-directed
Customer service-focused
Hospitality background
Exceptional communicator
Current liability auto insurance
Excellent oral and written communication
Physically strong
Organized
Experience
Housekeeping , 03/2019 to 07/2019 Pruitthealth – Spruce Pine, NC,
Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done.
Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
Maintained exceptional guest satisfaction by working closely with management and reporting feedback from customers.
Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
Swept and vacuumed floors, hallways and stairwells.
Requested maintenance orders to fix non-working equipment and address any room damage.
Thoroughly cleaned [Type] establishment, including rooms, lobbies, lounges and restrooms to maintain organized and welcoming environment.
Removed all trash from guest rooms, including emptying wastebaskets and properly disposing of all soiled linen.
Stocked toilet tissue and paper towels, as well as other restroom supplies.
Cleaned and returned vacant rooms to occupant-ready status.
Dusted and vacuumed [Number] assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily.
Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
Collected trash from receptacles and surfaces, discreetly removing items for disposal.
Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
Used [Type] equipment and chemicals by following all manufacturer instructions to avoid burns, injuries and workplace accidents.
Responded to guest requests for linens and [Type] items quickly, which increased patron satisfaction rates by [Number]% on company scorecards.
Used [Type] cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
Checked [Number] rooms per day to verify vacancies post-checkout.
Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.
Home Health Aide, 12/2011 to 04/2016 Senior Lifestyle Corporation – Bellwood, IL,
Ran errands for clients and transported to appointments to maintain wellness and support daily living needs.
Dressed, groomed and fed patients with limited physical abilities to efficiently handle basic needs.
Developed strong and trusting rapport with each patient to facilitate best possible care and assistance.
Assisted disabled individuals to foster independence while still closely monitoring safety at all times.
Organized and administered medications on clear schedules to help alleviate symptoms and optimize quality of life.
Prepared high-quality nutritious meals for patients with [Type] and [Type] conditions to promote better overall health and improve eating habits.
Administered personal care to clients within private home settings and championed patient independence and well-being.
Recorded vitals and communicated with physicians to provide health updates.
Administered all necessary medications as directed by care plan.
Followed physician orders when providing care and monitoring client well-being, safety and comfort.
Engaged with patients through participation in [Type] activity, which helped boost mood and improve overall memory.
Pleasantly greeted patients and families and displayed enthusiastic, compassionate attitude, effectively establishing long-term professional relationships.
Monitored clients' progress to report necessary changes.
Advocated for establishment of healthier lifestyle practices to achieve optimal wellness.
Assisted elderly clients with personal hygiene and other daily activities, including bathing, dressing and incontinence care.
Maintained patient hygiene by giving bedpans, urinals, baths and shaves.
Maintained clean and well-organized environment to promote client happiness and safety.
Delivered high level of assistance in general household duties, which included cooking, meal prep and food shopping.
Worked to improve patient outlook and daily living through compassionate care.
Assisted patients with transitioning between beds, wheelchairs and automobiles, providing consistent and safe mobility support.
Transported client to doctor's appointments and to complete other related errands.
Observed patient vital signs and medication reactions, reporting any health concerns or behavioral changes.
Assisted patients with such tasks as [Task] and [Task] each [Timeframe] to alleviate burden on family members.
Provided mental and emotional support to keep clients happy and healthy.
Mopped floors, vacuumed, washed dishes and performed array of other household chores to assist clients.
Supported effective care for managed home care patients by observing health status and monitoring conditions.
Planned optimal meals based on established nutritional plans, including shopping for ingredients and cooking dishes.
Direct Support Professional, 03/2011 to 11/2011 Bancroft – Cranbury, NJ,
Enhanced patient wellbeing by supporting participation in recreational activities.
Administered medications, collected specimens or drew blood to assist with diagnostic and treatment protocols.
Documented current patient information to update supervising [Job title]s, including vital signs, behaviors and eating habits.
Prevented patient injuries by providing necessary restraints and appropriate supports.
Helped patients adjust to hospital routines and thrive in structured environments.
Supported and encouraged psychiatric patients to promote health and wellness.
Completed data entries in charts and logbooks to document client progress.
Worked to improve patient outlook and daily living through compassionate care.
Assisted disabled individuals to foster independence while still closely monitoring safety at all times.
Transported client to doctor's appointments and to complete other related errands.
Followed physician orders when providing care and monitoring client well-being, safety and comfort.
Administered all necessary medications as directed by care plan.
Maintained clean and well-organized environment to promote client happiness and safety.
Developed strong and trusting rapport with each patient to facilitate best possible care and assistance.
Monitored clients' progress to report necessary changes.
Supervised and supported activities of daily living such as medication administration and personal hygiene.
Administered medications to optimize patient experiences, monitoring reactions to adjust dosages.
Prepared and accompanied patients on public outings, managing safety, behavior and other activities.
Maintained calendar of social, recreational and educational events to enhance patient stays.
Emotionally supported [Type] patients, monitoring changes in behavior for potentially dangerous changes.
Answered office phone calls and emails, answering questions and scheduling appointments with [Type] doctors.
Maintained professionalism in emergency situations, assisting staff members in [Type] actions and monitoring patients.
Assistant Manager, 10/2009 to 02/2011 Nations Best – Weatherford, TX,
Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
Enforced company policies and procedures to strengthen operational standards across departments.
Coached and mentored employees by delivering training, guidance and performance monitoring.
Planned and prepared workflow schedules, delegating tasks for [Number]-member team.
Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Delegated daily tasks to team members to optimize team productivity.
Cultivated customer loyalty by training team members in industry-leading service standards.
Trained team of [Number] to deliver outstanding customer service, boosting customer satisfaction ratings [Number]%.
Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
Evaluated employee performance and developed improvement plans.
Completed inventory audits to identify losses and project future demands.
Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
Developed and implemented performance improvement programs, resulting in [Number]% increase in efficiency.
Analyzed trends, identifying consumer demand and forecasting seasonal trends.
Collaborated with store manager to develop strategies for achieving sales and profit goals.
Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands while monitoring clothing, accessory and shoe levels.
Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
Managed personnel scheduling, facilitating adequate coverage to meet demand.
Produced monthly sales and performance reports, supporting operational planning and strategic decision making.
Organized schedules, workflows and shift coverage to meet expected business demands.
Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
Education and Training
High School Diploma: , Expected in 02/2020 Adult Basic Education - Marion, IN GPA:
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