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Housekeeper Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Trustworthy and dedicated cashier and waitress, and housekeeper with 2 years of experience cleaning, serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs. Quick thinking under pressure and always aware of time. Security-conscious and customer-focused worker who strives for relations with all, co-existing with great communication skills and job dedication. Team player always ready to help coworkers in need. Versatile and fast learning student determined to lead and handle pressure well in high- volume settings with great enthusiasm.

Skills
  • Window Washing
  • Verbal and Written Communication
  • Polishing and Dusting
  • Detail-Oriented
  • Cart Stocking and Organization
  • Professional and Courteous
  • Room and Public Space Cleaning
  • Service-Oriented
  • Heavy Lifting
  • Guest Service and Support
  • Team Support and Collaboration
  • Time Management
  • Microsoft Office
  • Multitasking and Prioritizing
  • Relationship Building
  • Residential Cleaning
  • Point of Sale Systems
  • Warm and Friendly
  • Cleaning and Sanitizing
  • Cool Under Pressure
  • Menu Recommendations
  • Bathroom Servicing
  • Dining Room Cleaning and Upkeep
  • Age Verification
  • Customer Service and Rapport
  • Team Player
  • Team Leadership
  • Decision Making
  • Multitasking and Prioritization
  • Adaptable and Flexible
  • Research
  • Planning and Coordination
  • Responsible
  • Collaboration
  • Problem Solving
  • Self-Motivated
  • Data Recording
  • Prioritization and Time Management
  • Data Gathering
  • Calendar Management
  • Reliable and Punctual
  • Creative Thinking
  • Cooperative Attitude
  • Reliable and Responsible
  • Work Task Prioritization
  • Cash Handling
  • Customer Transactions
  • Honest and Ethical
  • Credits and Refunds
  • Price Identification
  • Basic Mathematics
  • Active Listening
  • Analytical Thinking
  • Team Collaboration
Work History
Housekeeper, 06/2021 to Current
Stanford Hotel GroupOrlando, FL,
  • I worked at Resident Inn in Spartanburg, SC as a housekeeper for my summer job. I had an amazing experience working here and I got accustomed to being on an early schedule and working long hours. I worked with a few other girls and we each cleaned about 5-9 rooms a day. I kept myself organized and prepared for each room, having everything together so I didn’t have to make multiple trips up and down the stairs of property. I also worked in laundry occasionally and practiced disciplined folding. It was a demanding job that was worth it for my coworkers and satisfaction from a job well done.Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Worked on cleaning team to service hotels, offices and other commercial buildings.
  • Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Responded to requests from patrons for linens and toiletries.
  • Restocked linen and cycled towels and sheets in all areas of full-service hotel-based spa.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Used chemicals by following all safety protocols and procedures to avoid burns and injuries.
  • Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
  • Adhered to professional house cleaning checklist.
  • Operated power equipment tools such as backpack vacuums and floor sweepers.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
  • Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Dusted picture frames and wall hangings with cloth.
Cashier, 11/2020 to 01/2021
Mcdonald'sOmaha, NE,
  • I worked as a seasonal cashier at Target in Spartanburg SC.
  • I had a great time working here and working with like-minded hard working people.
  • I worked at the busiest times of Black Friday and Christmas Eve and managed well under the pressure of a busy store.
  • My customer service skills greatly improved as well as my patience in intense situations.
  • I took responsibilities such as teaching a new employee about the cash register system, overlooking self- checkout, and cleaning around the store.
  • I loved working here and would take the opportunity again to work here at any time.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check and credit card transactions with Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Reviewed weekly sales ads and monitored price changes.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Operated cash register to record all transactions accurately and efficiently.
  • Performed cash, card and check transactions to complete customer purchases.
Waitress, 09/2019 to 11/2020
Healthcare Services GroupWaite Park, MN,
  • Thad worked as a waitress at Sake Spartanburg since the first day it opened.
  • I have watched the restaurant grow and flourish and I was honored to be a part of it.
  • From this job I gained lots of experience with customer service and learning how to better balance my time.
  • This was a great job that I loved for a long time but under new management, the restaurant ran much differently and I was not appreciated for all the work I completed.
  • Job included:.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
  • Greeted new customers, discussed specials and took drink orders.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Prepared beverages and filled food orders for customers.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Assessed large restaurant and lounge according to state and federal cleanliness standards.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Inspected dishes and utensils for cleanliness.
  • Maintained customer satisfaction with timely table check-ins to assess food.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Arranged and prepared tables for customers to provide guests with excellent experiences and foster repeat business.
  • Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
  • Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of any apparent waste or refuse.
  • Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
  • Performed specialized alcoholic beverage services such as bottle openings, chiller setup and related tasks.
  • Cultivated warm relationships with regular customers.
  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt and effective service to patrons.
  • Trained incoming staff on restaurant practices and procedures.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Thrift Store Clerk, 07/2020 to 10/2020
The Salvation Army Broadview VillageAurora, CO,
  • I worked at Brownroof only for a couple months but I've learned a lot in this time frame about myself.
  • This store constantly has employees coming in and out so almost every week I was subjected to a new person who I learned to get along with.
  • While I worked at Brownroof I was a cashier and stayed at the front of the store, rearranging clothes and putting new things out daily.
  • My cashier skills greatly improved from this job as well as my customer service and handling rowdy customers.
  • I loved this job greatly and interacting with new people each day and learning from them.
  • But my hours were cut when new people came in and 4 hours every two weeks could never be enough to help with college.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Restocked and organized merchandise in front lanes.
  • Set up new sales displays each season.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Verified over $500 of cash and credit payments daily.
  • Used POS system to enter orders, process payments, and issue receipts.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Operated cash register to record all transactions accurately and efficiently.
  • Performed cash, card and check transactions to complete customer purchases.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Verified over $500 of cash and credit payments daily.
  • Used POS system to enter orders, process payments, and issue receipts.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Operated cash register to record all transactions accurately and efficiently.
  • Performed cash, card and check transactions to complete customer purchases.
Education
No Degree: Cognitive Psychology, Expected in
Spartanburg Methodist College - Spartanburg, SC
GPA:
  • Dean's List Fall 2020
  • I went to Spartanburg Methodist College for my first semester of college, Fall 2020. I had a good experience here with teachers I occasionally saw in person and had light school work during the week. I had time while taking 5 classes at SMC to work 2 jobs as a waitress and a thrift store clerk. I did well in all my classes and kept up with my schoolwork to be a part of the Dean’s List for Fall 2020.
Bachelor of Science: Psychology And Chemistry, Expected in 05/2024
Western Carolina University - Cullowhee, NC
GPA:
  • Member of Honors College
  • Continuing education in Psychology and Chemistry
  • I started Western Carolina my second semester of my freshman year in Spring 2020. I am part of the honors college and pre-med program and am psychology major and chemistry minor. I struggled with keeping up with my school work my first semester away from home and I let my mental health get in the way of being the student I know I am. I would love to work in a lab and become accustomed to the chemistry department at Western and become very involved there. I am part of the psychology club and intend to work more with the department and hopefully find internship opportunities. I am also part of the Women’s club and love volunteer opportunities on campus.
High School Diploma: , Expected in 05/2020
Spartanburg High School - Spartanburg, SC
GPA:

Member of Orchestra, Chamber Orchestra, Photography yearbook team, International Club, and Honors program Member of Beta Club, NHS Graduated in Top 10% of Class

I went to Spartanburg High School for 4 years and was a very well rounded student with my time, I was part of the soccer team, orchestra, and photography club. I graduated in June 2020 with honors and many other recognitions, I finished off my high school career with a 4.6 gpa.

  • Member of Beta Club
  • Member of NHS
  • Member of Photography club
  • Member of chamber, symphony, region orchestra
Additional Information

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Resume Overview

School Attended
  • Spartanburg Methodist College
  • Western Carolina University
  • Spartanburg High School
Job Titles Held:
  • Housekeeper
  • Cashier
  • Waitress
  • Thrift Store Clerk
Degrees
  • No Degree
  • Bachelor of Science
  • High School Diploma

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