Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Exemplary Crew Member offering dynamic skills in client engagement, food safety and inventory restocking. Highly-trained individual experienced in operating kitchen machinery.

Seasoned Crew Trainer focused on maximizing team success by providing new members with excellent training and support. Possess current Food Handler's card and extensive knowledge of food safety, cleaning and sanitizing procedures.

Able to multitask efficiently and work well in team-based settings. Talented at equipment use and repairs with extensive knotting knowledge.

Enthusiastic Team Crew Associate willing to take on any job in support of restaurant operations and enhance customer satisfaction. Able to prepare food with safety and quality standards in mind. Physically fit and energetic with a flexible schedule and adaptable mentality.

Multi-talented Bar Manager able to transform under-performing establishments into successful operations. Motivational team builder and superior problem solver. Excel at overcoming challenges and streamlining operations for optimal efficiency.

  • Inventory restocking
  • Company standards
  • Salesmanship skills
  • Excellent customer service
  • Marketing and sales experience
  • Strong team member
  • Menu knowledge
  • Courtesy
  • Accurate cash handling
  • Flexible and adaptable
  • Food and beverage pairing
  • Cash register operation
  • Processing equipment proficiency
  • Prior store management responsibilities
  • Food preparation techniques
  • Safe food handling
  • Price memorization
  • Outstanding cleanliness
  • Outgoing personality
  • Trained in food safety guidelines
  • Service-oriented
  • Sales techniques
  • High-volume dining
  • Produce knowledge
  • Flexibility
  • Organizational skills
07/2019 to Current Housekeeper Stoneridge Creek | Pleasanton, CA,
  • Swept and vacuumed floors, hallways and stairwells.
  • Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
  • Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done.
  • Maintained exceptional guest satisfaction by working closely with management and reporting feedback from customers.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Collected trash from premises and removed to designated areas to alleviate bad odors.
  • Dusted and vacuumed 14 or more assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily.
  • Removed finger marks and smudges from vertical surfaces, including doors, frames and glass partitions.
  • Collected trash from receptacles and surfaces, discreetly removing items for disposal.
  • Cleaned and returned vacant rooms to occupant-ready status.
  • Hand dusted and wiped clean office furniture, fixtures and window sills.
  • Stocked toilet tissue and paper towels, as well as other restroom supplies.
  • Moved beds, sofas and furniture to wipe down baseboards and alleviate dust and dirt from hard-to-reach areas.
01/2018 to 06/2019 Crew Member Sonic | Broken Arrow, OK,
  • Kept gear and equipment in good working order by conducting inspections and completing minor repairs.
  • Drove team success by completing all jobs quickly and accurately.
  • Reacted calmly and efficiently in emergency situations, closely following protocols and maintaining productivity.
  • Resolved issues among crew members by addressing problems immediately and effectively mediating disagreements.
  • Sanitized equipment and decks after each shift to remove leftover fish and carcasses.
  • Kept detailed production reports of daily progress to identify areas for improvement and maximize productivity.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Kept activities moving smoothly by coordinating schedules and personnel.
  • Inspected equipment and completed basic repairs to maintain functionality.
  • Observed safety precautions and practices when using heavy machinery and equipment.
  • Handled escalated customer complaints to provide full resolutions and promote loyalty.
  • Upheld high standards of productivity and quality in all areas of operations.
04/2015 to 02/2017 Key Holder Dynamite | Irvine, CA,
  • Accomplished company-defined sales goals during each shift by actively engaging customers, providing exemplary service and promoting items.
  • Increased revenue by leveraging product promotion skills and knowledgeable sales strategies.
  • Worked as team member assisting with cashier duties, product merchandising and cleaning to maximize store efficiency.
  • Completed administrative duties, including opening and closing reports and bank deposits, each day to keep back-office functions current and accurate.
  • Assisted upper management with reporting sales data, assessing employee performance.
  • Managed store operation duties, including counting cash drawers and checking equipment for proper functioning to maintain optimal performance levels.
  • Monitored incoming customer traffic to determine appropriate staffing.
  • Compiled weekly monetary reports and records for store managers.
  • Managed stock demands, employee shift schedules and opening and closing operations and adapted professionally to all unexpected changes.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
  • Monitored department for signs of theft by customers or employees and implemented corrective actions to prevent recurrence.
  • Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
  • Planned and updated work schedules for optimal coverage of expected business needs.
  • Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
Education and Training
Expected in 04/2011 High School Diploma | Central High School, Little Rock, AR, GPA:

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School Attended

  • Central High School

Job Titles Held:

  • Housekeeper
  • Crew Member
  • Key Holder


  • High School Diploma

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