Housekeeper resume example with 7+ years of experience
Jessica Claire
- , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Summary
Responsible and friendly makes customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.
Skills
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Experience
Housekeeper, 03/2019 - 05/2021
Story County Medical Center – Nevada, IA,
Story County Medical Center – Nevada, IA,
- Vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
- Interacted pleasantly with clients and guests when performing daily duties.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
- Requested maintenance orders to fix non-working equipment and address room damage.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
- Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.
- Checked rooms per day to verify vacancies post-checkout.
- Replenished drinking glasses, writing supplies and other hotel amenities to provide elements of comfort and convenience for guests.
- Disinfected bathrooms and eliminated mold and soap scum from shower stalls and bathtubs.
- Worked with speed and efficiency to meet all job requirements.
Manager, 01/2016 - 10/2018
The Paradies Shops – Baton Rouge, LA,
The Paradies Shops – Baton Rouge, LA,
- Trained employees on additional job positions to maintain coverage of roles at all times.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Recruited and hired qualified candidates to fill open positions.
- Greeted and encouraged feedback from customers to implement in-store operational changes.
- Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
- Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
- Managed shifts in absence of store manager to deliver excellent customer service while promoting sales.
- Aided in negotiation with vendors and suppliers to reduce overall costs.
- Facilitated month-end journal entries, account reconciliation and invoicing using [Software].
- Organized store and maintained high standards for cleanliness of parking lot, restroom and stockroom.
- Coordinated ordering, receiving merchandise, pricing and stocking to maintain appropriate product levels on shelves.
Cleaner, 03/2013 - 12/2015
Alcatraz Cruises – Columbus, OH,
Alcatraz Cruises – Columbus, OH,
- Kept bathrooms in clean, functional condition by scrubbing stalls, cleaning toilets and tidying storage shelves.
- Sanitized frequented areas and equipment using approved supplies.
- Collected trash from floors within hallways, bathrooms and work areas.
- Vacuumed all carpeted areas and mopped solid surfaces with proper chemical solutions.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
- Restocked supplies, replacing toiletries, liners and soaps.
- Replenished supply of hand soap, paper towels and other consumables.
- Transported trash and hazardous waste to appropriate disposal area.
- Handled and stored hazardous chemicals safely to prevent injury or illness.
- Maintained safety protocols through safe handling of equipment and chemicals.
- Responded to emergency cleaning requests to meet client expectations.
- Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
- Performed daily dusting, leather and wood surface polishing and wall washing.
- Performed and documented routine inspection and maintenance activities to meet client expectations.
- Stripped, sealed, finished and polished floors to maintain appearance and remove scratches.
- Promoted building security, locking doors and checking electrical appliances for safety hazards.
Education and Training
High School Diploma: , Expected in 03/2019
Penn Foster - Online,
Penn Foster - Online,
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Resume Overview
School Attended
- Penn Foster
Job Titles Held:
- Housekeeper
- Manager
- Cleaner
Degrees
- High School Diploma
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