housekeeper resume example with 3+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
my name is a Jessica Claire, i have a 2 year old little boy. I am very hard working, will do anything im asked to do to make my employees and managment happy. i do very will with people, i like to stay focused and have alot of task so i am always busy.
Skills
Closet detailing
Able to lift [Number] lbs.
Cleaning methods
Dusting
Mopping and buffing floors
Customer service-focused
Decision making skills
Five-star resort cleaning
Hardworking
Restroom detailing
Stocking bathrooms
Physically strong
Experience
07/2020 to Current
HousekeeperU-Haul – Henrico, VA,
Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures and maintain safe environment.
Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
Interacted pleasantly with clients and guests when performing daily duties.
Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
Assembled complimentary gift baskets and champagne to greet VIP guests upon arrival.
Replenished drinking glasses, writing supplies and other hotel amenities to provide elements of comfort and convenience for guests.
Laundered sheets and removed stains to restore linens to pristine condition.
Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Requested maintenance orders to fix non-working equipment and address room damage.
Supplied extra towels and toiletries when requested to optimize guest comfort.
Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests.
Checked [Number] rooms per day to verify vacancies post-checkout.
Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
Employed deep-cleaning techniques for areas in need of additional sanitation.
Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.
Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
02/2020 to 08/2020
CashierMartin Memorial Health Systems, Inc. – Stuart, FL,
Assisted with purchases, locating items and signing up for reClaires programs.
Welcomed customers, offering assistance to help find necessary store items.
Scanned customer purchases, supporting transactions to streamline sales process.
Helped customers find specific products, answered questions and offered product advice.
Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
Assisted customers with account updates, new service additions and promotional offers.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Learned roles of other departments to provide coverage and keep store operational.
Increased sales [Number]% by suggesting specific purchases to customers.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Operated cash register, collected payments and provided accurate change.
Inspected items for damage and obtained replacements for customers.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Trained new team members in cash register operation, stock procedures and customer service.
Received payments for [Product or Service] and issued receipts.
Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
01/2018 to 02/2020
CashierMartin Memorial Health Systems, Inc. – Stuart, FL,
Assisted with purchases, locating items and signing up for reClaires programs.
Helped customers find specific products, answered questions and offered product advice.
Processed [Number] transactions per day with exceptional accuracy.
Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Learned roles of other departments to provide coverage and keep store operational.
Increased sales [Number]% by suggesting specific purchases to customers.
06/2018 to 08/2019
CashierMartin Memorial Health Systems, Inc. – Stuart, FL,
Assisted with purchases, locating items and signing up for reClaires programs.
Welcomed customers, offering assistance to help find necessary store items.
Scanned customer purchases, supporting transactions to streamline sales process.
Helped customers find specific products, answered questions and offered product advice.
Processed [Number] transactions per day with exceptional accuracy.
Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
Assisted customers with account updates, new service additions and promotional offers.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Learned roles of other departments to provide coverage and keep store operational.
Increased sales [Number]% by suggesting specific purchases to customers.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Operated cash register, collected payments and provided accurate change.
Properly verified customer identification for alcohol or tobacco purchases.
Inspected items for damage and obtained replacements for customers.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Resolved issues with cash registers, card scanners and printers.
Received payments for [Product or Service] and issued receipts.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Monitored sales events, added new merchandise and rang up purchases.
Education and Training
Expected in 03/2018 to to
High School Diploma: James Madison High School - Brooklyn, NY GPA:
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