LiveCareer-Resume

housekeeper resume example with 7+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Motivated and efficient sales associate specializing in customer service cleaning and maintenance. Customer satisfaction-oriented and knowledgeable of highly specialized cleaning operations. Flexible and accustomed to wide range of cleaning products and methods, including environmentally-friendly solvents and polishes.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Skills
  • Ergonomics and Safety Training
  • Exceptional Time Management
  • Cleaning Methods
  • Chemical Cleaning
  • Bloodborne Pathogen Training
  • Focused and Detail-Oriented
  • COVID-19 Safety Procedures
  • Service Oriented
  • Inventory Control
  • Team Support and Collaboration
  • Storage Area Management
  • Professional and Courteous
  • Multitasking and Prioritizing
  • Time Management
  • Guest Service and Support
  • Health Standards Compliance
  • Verbal and Written Communication
Education and Training
Ben Lomond High School Ogden, UT Expected in 06/1992 High School Diploma : - GPA :
Experience
Active Wellness - Housekeeper
South San Francisco, CA, 07/2018 - Current
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Returned rooms to occupant-ready status to satisfy future guests.
  • Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Maintained clean floors throughout property by sweeping, scrubbing and waxing.
  • Inspected furniture for damage or stains in between guest stays.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
  • Communicated with customers about requests for additional supplies or cleaning services.
  • Adhered to daily cleaning schedules and updated as needed based on demand.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Communicated with maintenance team on damages to repair.
  • Maintained and organized cleaning supplies stock.
  • Used cleaning chemicals following proper guidelines.
  • Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
Active Wellness - Housekeeper
Spring, TX, 04/2016 - 10/2017
  • Returned rooms to occupant-ready status to satisfy future guests.
  • Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Maintained clean floors throughout property by sweeping, scrubbing and waxing.
  • Inspected furniture for damage or stains in between guest stays.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Supplied extra towels and toiletries when requested to optimize guest comfort.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Waxed and polished wood furnishings to restore faded appearance.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Maintained and organized cleaning supplies stock.
  • Used cleaning chemicals following proper guidelines.
  • Swept and damp-mopped private stairways and hallways.
  • Sorted and counted linens and organized in storage areas.
  • Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
Aarons - Sales Associate
Leming, TX, 03/2015 - 09/2015
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Helped customers find specific products, answered questions and offered product advice.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Assessed customer needs to provide assistance and information on product features.
  • Adhered to company initiatives and achieved established goals.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Obtained signatures for financial documents and internal and external invoices.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Worked with fellow sales team members to achieve group targets.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Collected payments and provided accurate change.
  • Answered incoming telephone calls to provide store, products and services information.
  • Developed trusting relationships with customers by making personal connections.
Rtx - Department Manager
Pasadena, CA, 04/2014 - 11/2014
  • Executed targeted merchandising and promotional plans to meet department sales goals.
  • Handled shift overstock, restocking and inventory control.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Exercised discretion and judgment in managing fast-paced environment adapting to change with sense of urgency.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
  • Grew department's team and technical capabilities with hiring and training of talented individuals.
  • Delegated work to staff, setting priorities and goals.
  • Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Enforced safety rules and other policies to protect employees and minimize company liability.
  • Performed opening and closing duties as part of management team and handled cash management.
  • Produced thorough, accurate and timely reports of project activities.
  • Worked closely with sales associates to complete tasks.
  • Recruited and trained new employees to meet job requirements.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Assigned work and monitored performance of project personnel.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Followed safety protocols and company processes and procedures.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.

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Resume Overview

School Attended

  • Ben Lomond High School

Job Titles Held:

  • Housekeeper
  • Housekeeper
  • Sales Associate
  • Department Manager

Degrees

  • High School Diploma

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