housekeeper resume example with 11+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
Detail-oriented Housekeeper well-known for thorough and detailed cleaning services. Reliable and quick-paced worker with excellent attention to detail. Offering strong record of industry performance rooted in integrity and hard work. Well-organized Housekeeper possessing excellent time management and cleaning skills. Trustworthy professional openly accepts direction and follows through. Demonstrates in-depth knowledge of cleaning equipment operations. Reliable housekeeping dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction. Dedicated Housekeeper experienced in basic housekeeping duties including changing sheets and towels, restocking toilet supplies, vacuuming and dusting. Supports facility operations by cleaning units with professional products and maintaining quality standards. Demonstrates strong commitment to providing best possible experience for guests.
Skills
Chandelier cleaning
Dusting
Exceptional time management
Bloodborne pathogen training
Ergonomics and safety training
Light fixtures and ceiling fans
Focused and detail-oriented
Mopping and buffing floors
Natural cleaning products
Polishing surfaces
Cleaning methods
Caring for fine china
Ironing clothing
Washing windows
Dish preparation
Hospitality background
Physically strong
Mobile cart operation
Excellent oral and written communication
Customer service-focused
Decision making skills
Guest amenity replenishment
English language fluency
Exceptional communicator
Five-star resort cleaning
Quality assurance controls
Current liability auto insurance
Hardworking
Experience
12/2019 to 09/2020
HousekeeperHcr Manorcare Inc. – Hilltown, PA,
Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures and maintain safe environment.
Replenished drinking glasses, writing supplies and other hotel amenities to provide elements of comfort and convenience for guests.
Reduced average cleaning time per room from 10 to 15 minutes by 8 hours.
Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
Employed deep-cleaning techniques for areas in need of additional sanitation.
Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
Supplied extra towels and toiletries when requested to optimize guest comfort.
Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests.
Interacted pleasantly with clients and guests when performing daily duties.
Requested maintenance orders to fix non-working equipment and address room damage.
Laundered sheets and removed stains to restore linens to pristine condition.
Checked 9 rooms per day to verify vacancies post-checkout.
Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.
Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Assembled complimentary gift baskets and champagne to greet VIP guests upon arrival.
01/2009 to 10/2011
CashierKeurig Dr Pepper – Monterey, CA,
Assisted with purchases, locating items and signing up for rewards programs.
Inspected items for damage and obtained replacements for customers.
Resolved issues with cash registers, card scanners and printers.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Monitored sales events, added new merchandise and rang up purchases.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Operated cash register, collected payments and provided accurate change.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Helped customers find specific products, answered questions and offered product advice.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Welcomed customers, offering assistance to help find necessary store items.
Properly verified customer identification for alcohol or tobacco purchases.
Trained new team members in cash register operation, stock procedures and customer service.
Scanned customer purchases, supporting transactions to streamline sales process.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Promoted specific item options to drive sales and achieve add-on purchases.
Directed routine preventative maintenance such as adjustments, cleaning and painting equipment.
Reviewed daily computer log and reported any inaccuracies in process board.
Documented and recorded critical metrics in database related to pressure, temperature, level and flow data to maintain and update accurate repair logs.
Recorded all operating data on daily work sheet from laboratory analysis and flow metering equipment.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
08/2000 to 09/2007
Scale Operator, Tally, General LaborTyson Foods – City, STATE,
Inspected incoming loads for prohibited materials.
Identified and reported problems and gathered necessary information to develop solutions.
Trained new employees on company procedures and operational workflows.
Used Personal Protective Equipment properly to avoid injury and contact with hazardous materials.
Obtained information regarding material entering landfill to determine appropriate billing information for customers.
Gave scale tickets to customers, signed waste manifests and documented incoming waste.
Followed established safety practices when using tools and equipment.
Provided timely, courteous and knowledgeable responses to information requests.
Contributed to team efforts by successfully accomplishing $3000 in daily sales goals.
Education and Training
Expected in 08/2009 to to
Associate of Science: Criminal Justice Virginia College - Birmingham - Birmingham, AL GPA:
Expected in 10/2010 to to
Associate of Science: Criminalistics And Criminal Science Everest College - Everett - Everett, WA GPA:
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