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Housekeeper Resume Example

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AP
HOUSEKEEPER
Summary

Detail-oriented Data Entry Clerk with 4 years of experience inputting and organizing data in various software and applications. Extensively trained in transcription, word processing, spreadsheets,proper phone etiquette and operating a switch board. Organized at all times with ability to work quickly and accurately. Well rounded team player. 8 years of customer service experience.

Skills
  • Log book updates
  • Error verification
  • Data transcription
  • Data input
  • Error identification
  • Typing manuscripts
  • Data collection
  • Excel expertise
  • Collecting information
  • Ability to type 176 WPM
  • Microsoft Office expertise
  • Data processing
  • Meticulous attention to detail
  • Email communications
  • File management
  • Spreadsheet management
  • Data entry
  • Exceptional verbal/written communication
  • Filing management
  • Computer proficiency
  • Analytical abilities
  • Strong problem solving
  • Self-directed
  • Multi-tasking
  • Collaborative team player
  • Administrative support
  • Time management
  • Conflict resolution
  • Records management
  • Project management
  • Customer service
  • Documentation
  • Team building
  • Strategic planning
  • Cash management
  • Recordkeeping
  • Scheduling
  • Inventory management
  • Technical support
  • Documenting correspondence
  • Client communications
  • Front desk management
  • Switchboard operation
  • Client service
  • Welcoming customers
  • Company directory
  • Superior organization skills
  • Proficient in MS Office
Experience
Housekeeper / Company Name - City, State11/2019 - Current
  • Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Swept and vacuumed floors, hallways and stairwells.
  • Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done.
  • Swept and damp-mopped private stairways and hallways.
  • Performed basic cleaning tasks by polishing furniture, replacing trash bags, cleaning bathroom surfaces and replacing dirty linens and towels.
  • Replaced sheets and pillowcases daily and used hospitality corners on all beds.
  • Organized supplies for efficient use based on expected customer needs.
  • Stocked toilet tissue and paper towels, as well as other restroom supplies.
  • Collected trash from receptacles and surfaces, discreetly removing items for disposal.
  • Dusted ceiling air conditioning diffusers and ventilation systems.
  • Moved beds, sofas and furniture to wipe down baseboards and alleviate dust and dirt from hard-to-reach areas.
  • Thoroughly cleaned establishment, including rooms, lobbies, lounges and restrooms to maintain organized and welcoming environment.
  • Removed all trash from guest rooms, including emptying wastebaskets and properly disposing of all soiled linen.
  • Removed finger marks and smudges from vertical surfaces, including doors, frames and glass partitions.
  • Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
  • Collected trash from premises and removed to designated areas to alleviate bad odors.
  • Hand dusted and wiped clean office furniture, fixtures and window sills.
Data Entry Specialist / Company Name - City, State08/2018 - 12/2018
  • Completed accurate and efficient data entry and database updates to support water distribution operations. Transferred completed work to area manager for review and approval.
  • Executed data verification to ensure expedient error detection.
  • Updated departmental standard operating procedures and database to accurately reflect current practices.
  • Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
  • Maintained records by creating monthly reports, closing terminated records and performing chart audits.
  • Maintained quality levels above prescribed minimums to support team productivity and efficiency.
  • Identified and corrected data entry errors to prevent duplication across systems.
  • Sorted source documents and organized to be filed.
  • Identified, corrected and reported data entry errors.
  • Documented data entry completions in corresponding logbooks.
  • Communicated with coworkers regarding deadlines and project milestones.
Medical Records Clerk / Company Name - City, State08/2013 - 02/2014
  • Wrote reports, emails, memoranda, letters and releases.
  • Pulled patient charts for upcoming appointments.
  • Maintained 100% compliance with all hospital and government regulations.
  • Typed medical orders for procedures and laboratory tests.
  • Scanned incoming documentation.
  • Updated daily logs to track information movements.
  • Kept department clean, organized and professional.
  • Purged outdated files.
  • Obtained information by contacting appropriate personnel or patients.
  • Maintained complete confidentiality in accordance with organization and legal requirements.
  • Pulled patient records and transferred information to appropriate parties.
  • Verified record copies before handing each over to check for and remove unnecessary details.
  • Set up patient charts and documented information in various company software.
  • Logged all requests for medical records into spreadsheets.
  • Designed improved training procedures to help new staff acclimate quickly.
Server / Company Name - City, State02/2011 - 08/2013
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Promoted desserts, appetizers and specialty drinks.
  • Prepared salads and appetizers to back up kitchen staff.
  • Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Recorded orders and partnered with team members to efficiently serve food and beverages.
Education and Training
Masters Learning Institute - City, State06/2013High School Diploma
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Resume Overview

School Attended

  • Masters Learning Institute

Job Titles Held:

  • Housekeeper
  • Data Entry Specialist
  • Medical Records Clerk
  • Server

Degrees

  • Masters Learning Institute - City, State 06/2013 High School Diploma

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