Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
  • Skilled Dispatcher with some experience. I'm able to provide efficient service to customers. Well-versed in shipping and emergency policies, delivery requirements and driver practices.
  • Talented individual offering 5 years of experience in giving prompt, efficient and quality service. Proficient in balancing cash registers and promoting upcoming bar events and programs. Competent in preparing classic cocktail recipes.
  • Detail-oriented Housekeeper well-known for ensuring thorough and detailed cleaning services. Reliable and quick-paced with excellent attention to detail.
  • Maintaining glassware stock
  • Beer, wine and cocktails
  • Anticipating guest needs
  • Suggestive selling
  • Health codes compliance
  • Outstanding customer service
  • Balancing the cash register
  • Elegant garnish station setup
  • Food preparation
  • Strong communication skills
  • Organizational strengths
  • Verbal communication
  • Maintaining a clean bar
  • Outgoing personality
  • Problem solving
  • Courteous
05/2019 to 12/2019 Housekeeper Midwest Health | Owasso, OK,
  • Swept and vacuumed floors, hallways and stairwells.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Maintained exceptional guest satisfaction by working closely with management and reporting feedback from customers.
  • Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done.
  • Collected trash from premises and removed to designated areas to alleviate bad odors.
  • Completed more than 3 jobs each hour while maintaining 100% satisfaction rating from customers.
  • Thoroughly cleaned cabins, including bedrooms, restrooms, kitchens, and yards to maintain organized and welcoming environment.
  • Hand dusted and wiped clean office furniture, fixtures and window sills.
  • Moved beds, sofas and furniture to wipe down baseboards and alleviate dust and dirt from hard-to-reach areas.
  • Removed finger marks and smudges from vertical surfaces, including doors, frames and glass partitions.
  • Replaced sheets and pillowcases daily and used hospitality corners on all beds.
  • Stocked toilet tissue and paper towels, as well as other restroom supplies.
  • Used different cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
  • Cleaned, sanitized and restocked bathrooms every time i cleaned to keep facilities fresh.
  • Cleaned and returned vacant rooms to occupant-ready status.
  • Dusted and vacuumed all of the assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily.
  • Performed basic cleaning tasks by polishing furniture, replacing trash bags, cleaning bathroom surfaces and replacing dirty linens and towels.
07/2014 to 10/2019 Bartender Boyd Gaming, Inc. | Saint Charles, MO,
  • Promoted customer safety by maintaining current list of available ride services for inebriated customers.
  • Balanced daily registers and generated sales reports to support financial and administrative objectives.
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment.
  • Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies.
  • Checked identification of customers to verify age requirements needed for purchase of alcohol.
  • Collected and polished glassware, keeping adequate stock for expected customer loads.
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
  • Restocked beer and liquor on regular schedule and after special events.
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Stocked bar with beer, wine, liquor and related supplies, including straws, garnishes, ice, glassware and napkins.
  • Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
  • Filled ice bins throughout shift and cleaned them daily.
03/2013 to 09/2013 Dispatcher Univar | Vance, AL,
  • Alerted drivers of road and weather hazards to avoid accidents.
  • Accurately and efficiently responded to multiple daily requests.
  • Quickly determined locations and needs of many hourly callers to accurately send drivers for assistance.
  • Reviewed multiple routes and daily traffic and weather conditions and adjusted plans to meet daily requirements.
  • Maintained current knowledge of all personnel in field and all completed deliveries or delays.
  • Scheduled and dispatched over multiple daily roadside assistance calls based on caller locations and available employees.
  • Kept detailed and updated records of calls in physical and electronic databases.
  • Tracked all changes in computer system to keep records current and accurate.
  • Answered customer requests with information about product availability, shipping information and status updates.
  • Monitored dispatch board and adjusted call priorities regularly based on caller needs.
  • Established transportation cost standards and economical shipping practices.
Education and Training
Expected in 05/2009 High School Diploma | Woods Academy , Joliet Il, GPA:

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School Attended

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  • Bartender
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  • High School Diploma

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