Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Skilled Dispatcher with some experience. I'm able to provide efficient service to customers. Well-versed in shipping and emergency policies, delivery requirements and driver practices.
Talented individual offering 5 years of experience in giving prompt, efficient and quality service. Proficient in balancing cash registers and promoting upcoming bar events and programs. Competent in preparing classic cocktail recipes.
Detail-oriented Housekeeper well-known for ensuring thorough and detailed cleaning services. Reliable and quick-paced with excellent attention to detail.
Skills
Maintaining glassware stock
Beer, wine and cocktails
Anticipating guest needs
Suggestive selling
Health codes compliance
Outstanding customer service
Balancing the cash register
Elegant garnish station setup
Food preparation
Strong communication skills
Organizational strengths
Verbal communication
Maintaining a clean bar
Outgoing personality
Problem solving
Courteous
Experience
05/2019 to 12/2019HousekeeperMidwest Health | Owasso, OK,
Swept and vacuumed floors, hallways and stairwells.
Washed and polished glass windows and doors to keep entryways clear and professional.
Maintained exceptional guest satisfaction by working closely with management and reporting feedback from customers.
Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done.
Collected trash from premises and removed to designated areas to alleviate bad odors.
Completed more than 3 jobs each hour while maintaining 100% satisfaction rating from customers.
Thoroughly cleaned cabins, including bedrooms, restrooms, kitchens, and yards to maintain organized and welcoming environment.
Hand dusted and wiped clean office furniture, fixtures and window sills.
Moved beds, sofas and furniture to wipe down baseboards and alleviate dust and dirt from hard-to-reach areas.
Removed finger marks and smudges from vertical surfaces, including doors, frames and glass partitions.
Replaced sheets and pillowcases daily and used hospitality corners on all beds.
Stocked toilet tissue and paper towels, as well as other restroom supplies.
Used different cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
Cleaned, sanitized and restocked bathrooms every time i cleaned to keep facilities fresh.
Cleaned and returned vacant rooms to occupant-ready status.
Dusted and vacuumed all of the assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily.
Performed basic cleaning tasks by polishing furniture, replacing trash bags, cleaning bathroom surfaces and replacing dirty linens and towels.
07/2014 to 10/2019BartenderBoyd Gaming, Inc. | Saint Charles, MO,
Promoted customer safety by maintaining current list of available ride services for inebriated customers.
Balanced daily registers and generated sales reports to support financial and administrative objectives.
Supported servers by preparing specialty drinks for patrons in all areas of establishment.
Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies.
Checked identification of customers to verify age requirements needed for purchase of alcohol.
Collected and polished glassware, keeping adequate stock for expected customer loads.
Collected food, wine and appetizer orders from patrons and promoted upsell items.
Restocked beer and liquor on regular schedule and after special events.
Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
Stocked bar with beer, wine, liquor and related supplies, including straws, garnishes, ice, glassware and napkins.
Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
Filled ice bins throughout shift and cleaned them daily.
03/2013 to 09/2013DispatcherUnivar | Vance, AL,
Alerted drivers of road and weather hazards to avoid accidents.
Accurately and efficiently responded to multiple daily requests.
Quickly determined locations and needs of many hourly callers to accurately send drivers for assistance.
Reviewed multiple routes and daily traffic and weather conditions and adjusted plans to meet daily requirements.
Maintained current knowledge of all personnel in field and all completed deliveries or delays.
Scheduled and dispatched over multiple daily roadside assistance calls based on caller locations and available employees.
Kept detailed and updated records of calls in physical and electronic databases.
Tracked all changes in computer system to keep records current and accurate.
Answered customer requests with information about product availability, shipping information and status updates.
Monitored dispatch board and adjusted call priorities regularly based on caller needs.
Established transportation cost standards and economical shipping practices.
Education and Training
Expected in 05/2009High School Diploma | Woods Academy , Joliet Il, GPA:
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