Housekeeper Resume Example Americare Senior Living

HOUSEKEEPER

Summary

Detail-oriented Housekeeper well-known for ensuring thorough and detailed cleaning services. Reliable and quick-paced with excellent attention to detail. Offering 4 years of industry performance rooted in integrity and hard work.

Competent cook /housekeeper/manager with over 7 years of experience in providing excellent housekeeping services in hotel and private residence settings. Capable of handling work and staff pressure in fast-paced environment. Successful at meeting quality and efficiency goals and accommodating client preferences regarding housekeeping methods.

Dedicated and energetic housekeeping professional able to work well in fast-paced, high-pressure environments. Reliable and responsible with a positive attitude.

Compassionate individual proudly offering a background in housekeeping for several assisted living centers. Courteous and cordial with the desire to maintain a healthy living environment for all residents. Employees and manager that knows how to join not only a team but a family

Skills

Bloodborne pathogen training
Natural cleaning products
Ergonomics and safety training
Cleaning methods
Chemical cleaning
English language fluency

Self-directed
Guest amenity replenishment
Exceptional communicator
Bilingual
Learn fast

Experience

Housekeeper
Memphis , TNAmericare Senior Living/Feb 2020 to Current

Maintained exceptional guest satisfaction by working closely with management and reporting feedback from customers.
Replenished hotel amenities such as drinking glasses and writing supplies.
Requested maintenance orders to fix non-working equipment and address any room damage.
Swept and damp-mopped private stairways and hallways.
Washed and polished glass windows and doors to keep entryways clear and professional.
Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
Swept and vacuumed floors, hallways and stairwells.
Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done.
Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
Spot cleaned carpets using industrial carpet cleaner.
Provided deep cleaning services for areas in need of additional sanitation.
Interacted pleasantly with clients and patrons when performing daily duties.
Stocked toilet tissue and paper towels, as well as other restroom supplies.
Draped and folded guests' clothing, paired shoes and neatly arranged toiletries.
Collected trash from receptacles and surfaces, discreetly removing items for disposal.
Kept utility sink rooms in clean, neat and orderly condition.
Performed basic cleaning tasks by polishing furniture, replacing trash bags, cleaning bathroom surfaces and replacing dirty linens and towels.
Collected trash from premises and removed to designated areas to alleviate bad odors.
Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.
Dusted ceiling air conditioning vents .
Removed finger marks and smudges from vertical surfaces, including doors, frames and glass partitions.

Housekeeper
Piedmont , MOAmericare Senior Living/Jan 2018 to Aug 2020

Maintained exceptional guest satisfaction by working closely with management and reporting feedback from customers.
Replenished hotel amenities such as drinking glasses and writing supplies.
Requested maintenance orders to fix non-working equipment and address any room damage.
Swept and damp-mopped private stairways and hallways.
Washed and polished glass windows and doors to keep entryways clear and professional.
Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
Swept and vacuumed floors, hallways and stairwells.
Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done.
Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.

Kitchen Manager
Saint Peters , MOCooper's Hawk Winery/Sep 2010 to Jun 2015

Cleaned and inspected food preparation areas for safe and sanitary food-handling practices.
Completed regular line checks to maximize quality assurance.
Kept facility and equipment in good working condition through regular preventive maintenance and repair schedules.
Interviewed, hired, and supervised back of house staff.
Kept kitchen clean, neat and sanitized by implementing surface and equipment schedules and standards.
Coordinated preparation of customer meals and monitored food handling for safety purposes.
Trained employees on correct cooking techniques, safety standards and performance strategies.
Revamped and motivated kitchen staff to be highly efficient and produce consistent quality.
Worked with vendors to establish strong relationships and maintain proper inventory supplies.
Identified, investigated and corrected operational issues such as inventory waste or theft to keep business operating at optimal levels.
Monitored business levels and realigned team positions to provide optimal coverage for customer demands.
Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
Estimated supply requirements based on historical needs and projected business levels by accounting for special local events or sports games.
Trained workers in every position, including food preparation, money handling and cleaning roles.
Received, organized and rotated paper goods and food ingredients.
Handled escalated customer complaints to provide full resolutions and promote loyalty.
Assisted restaurant ownership with pricing by providing information about ingredient costs and correct portioning.
Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
Prepared and led food service training programs to teach staff clean, cook and taste food.
Scheduled over 30 employees by assigning shifts.
Sought out and implemented methods to improve service and team performance and boost business sustainability.
Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Controlled portion sizes and garnishing for optimal cost controls.
Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of over serving or underage drinking.
Established and enforced standards of personnel performance and service to provide customers with consistent and positive experiences.
Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
Hired qualified staff to fill crew and manager positions.
Priced and ordered food products, kitchen equipment and food service supplies.

Education and Training

High School DiplomaFarragut Career AcademySep 2001City

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