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Housekeeper Resume Example

Resume Score: 80%

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HOUSEKEEPER
Summary

Energetic Housekeeper versed in executing multiple tasks in a fast paced environment. Friendly and effective when working with a wide range of personalities.

Professional Housekeeper with strong organizational and multi-tasking skills, as well as superior time and resource management capabilities. Seeking long-term employment with established commercial cleaning business.

Compassionate individual proudly offering a background in housekeeping for several assisted living centers. Courteous and cordial with the desire to maintain a healthy living environment for all residents.

Dedicated and energetic housekeeping professional able to work well in fast-paced, high-pressure environments. Reliable and responsible with a positive attitude.

Well-organized individual possessing excellent time management and cleaning skills. Trustworthy professional capable of accepting direction and following through. In-depth knowledge of cleaning equipment operations.

Skills
  • Polishing surfaces
  • Focused and detail-oriented
  • Dusting
  • Chandelier cleaning
  • Cleaning methods
  • Natural cleaning products
  • Washing windows
  • Mopping and buffing floors
  • Chemical cleaning
  • Closet detailing
  • Exceptional communicator
  • Ergonomics and safety training
  • Stocking bathrooms
  • Supply inventory management
  • Hardworking
  • Customer-oriented
  • Excellent oral and written communication
  • Hospitality background
  • Restroom detailing
  • Customer service-focused
  • English language fluency
  • Physically strong
  • Decision making skills
  • Guest amenity replenishment
  • Issue and conflict resolution
  • Lead generation
  • Staff development
  • Process improvement
  • Communications
  • Supervision
  • Organization
  • Team building
  • Customer service
  • Problem resolution
  • Team management
Experience
Housekeeper | 08/2018 to 04/2020
Mercy Hospital - St Louis, MO
  • Swept and vacuumed floors, hallways and stairwells.
  • Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Requested maintenance orders to fix non-working equipment and address any room damage.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Spot cleaned carpets using industrial carpet cleaner.
  • Organized supplies for efficient use based on expected customer needs.
  • Collected trash from premises and removed to designated areas to alleviate bad odors.
  • Cleaned and returned vacant rooms to occupant-ready status.
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
  • Replaced sheets and pillowcases daily and used hospitality corners on all beds.
  • Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.
  • Removed all trash from guest rooms, including emptying wastebaskets and properly disposing of all soiled linen.
  • Removed finger marks and smudges from vertical surfaces, including doors, frames and glass partitions.
  • Performed basic cleaning tasks by polishing furniture, replacing trash bags, cleaning bathroom surfaces and replacing dirty linens and towels.
  • Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
  • Swept and damp-mopped private stairways and hallways.
  • Interacted pleasantly with clients and patrons when performing daily duties.
  • Stocked toilet tissue and paper towels, as well as other restroom supplies.
  • Reported all maintenance issues to the housekeeping status board.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Kept utility sink rooms in clean, neat and orderly condition.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Hand dusted and wiped clean office furniture, fixtures and window sills.
  • Provided deep cleaning services for areas in need of additional sanitation.
Janitorial Supervisor | 03/2017 to 04/2018
ABBCO - St Louis, MO
  • Trained staff to follow team standards and use efficient techniques.
  • Managed team supplies to maintain budgets and meet work demands.
  • Maintained equipment with focus on preventive and predictive methods to keep costs low and avoid breakdowns.
  • Checked quality of work regularly through inspections and official assessments.
  • Utilizes digital timekeeping system to document hours worked per day.
  • Kept team safe by verifying proper use of safety equipment and techniques, and correcting missteps.
  • Achieved adequate coverage for jobs by setting effective schedules and assigning tasks to each worker.
Manager | 11/2015 to 04/2016
Cherry Hill Program - Chesterfield , MO
  • Executed new training initiative to improve skills and develop leaders from within.
  • Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Managed day-to-day operations, including supervision and assignment delegation for [Number]-member team.
  • Led employee performance reviews and discussed improvement strategies with each team member.
  • Coached new team members on job tasks and performance strategies.
  • Facilitated on-site staff training and developed processes and procedures to increase accuracy.
  • Greeted and assisted all customers daily in high-traffic retailer.
  • Maintained high level of morale and team-work on production floor through frequent communication with 5 employees.
Housekeeping Supervisor | 01/2013 to 12/2015
Renaissance Hotel - Saint Louis, MO
  • Supervised employees and developed training programs to ensure maximum performance.
  • Supervised and supported all new personnel to maximize quality of service and performance.
  • Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
  • Facilitated improvements to workflow and room turnover with hands-on, proactive management style.
Education and Training
Ritenour Adult Learning Center - St Louis, MO
GED
06/2018
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Resume Overview

Companies Worked For:

  • Mercy Hospital
  • ABBCO
  • Cherry Hill Program
  • Renaissance Hotel

School Attended

  • Ritenour Adult Learning Center

Job Titles Held:

  • Housekeeper
  • Janitorial Supervisor
  • Manager
  • Housekeeping Supervisor

Degrees

  • GED

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