Housekeeper resume example with 3+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105

I’m Jessica Claire and what I can bring to the our company is great custome service and trust and loyalty to our company. I can bring my skill of scheduling and training to our company . I can offer a long lasting work companion and promise for a better tomorrow. I’m a very hard working woman and learn faster then most people. I would love to join your company .

  • Product management and pricing
  • Product merchandising
  • Post-sales support
  • Territory sales
  • Staff supervision
  • MS Office
  • Cash management
  • Team building
  • Time management
  • Scheduling
  • Training
  • Customer service
Education and Training
Cypress Woods High School Cypress, TX Expected in 06/2016 High School Diploma : - GPA :
Camp Recovery - Housekeeper
Wesley Chapel, FL, 08/2019 - Current
  • Swept and vacuumed floors, hallways and stairwells.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Swept and damp-mopped private stairways and hallways.
  • Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done.
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
  • Maintained exceptional guest satisfaction by working closely with management and reporting feedback from customers.
  • Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Requested maintenance orders to fix non-working equipment and address any room damage.
  • Replenished hotel amenities such as drinking glasses and writing supplies.
  • Dusted and vacuumed [Number] assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily.
  • Supplied guests with extra towels and toiletries when requested.
  • Reported all maintenance issues to the housekeeping status board.
  • Moved beds, sofas and [Type] furniture to wipe down baseboards and alleviate dust and dirt from hard-to-reach areas.
  • Stocked toilet tissue and paper towels, as well as other restroom supplies.
  • Checked [Number] rooms per day to verify vacancies post-checkout.
  • Performed [Number] point cleaning system saving cleaning time per room from [Number] to [Number] minutes while maintaining hotel quality standards.
  • Hand dusted and wiped clean office furniture, fixtures and window sills.
  • Cleaned and returned vacant rooms to occupant-ready status.
  • Completed more than [Number] jobs each [Timeframe] while maintaining [Number]% satisfaction rating from customers.
  • Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.
Raising Cane's - Shift Manager
Carson, CA, 10/2018 - 07/2019
  • Enhanced operations and boosted efficiency through employee training and coaching, as well as creation of day-to-day work schedules and assignments.
  • Spearheaded reinventions of various departments to maximize productivity.
  • Coached and trained employees and created daily work schedules and assignments, boosting efficiency and enhancing operations.
  • Positioned skilled staff in key areas throughout shift to guarantee optimal productivity of overall department.
  • Developed new promotional strategies to increase customer base and market share, promoting [Product or Service] through diverse channels.
  • Helped employees operate productively and stay on task to meet business and customer needs.
  • Cross-trained in every store role to maximize operational knowledge.
  • Increased overall team efficiency and productivity.
  • Oversaw schedules, accepted time off requests and found coverage for shifts.
  • Ran daily reports to assess performance and make proactive adjustments.
  • Trained and supervised staff members.
  • Managed and mentored [Number] staff members.
  • Upheld company standards and compliance requirements for operations and cleanliness of all areas.
  • Documented receipts, employee hours and inventory movements.
  • Mentored and supported new employees to maximize team performance.
  • Boosted sales volume by coordinating classes and workshops for major retailers and independent partners.
  • Studied existing procedures and policies to offer optimal leadership to employees and [Type] operations when standing in for absent managers.
  • Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
  • Facilitated on-site staff training and developed processes and procedures to increase accuracy.
  • Led team of [Number] [Type] professionals meeting [Area of expertise] needs.
  • Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
  • Partnered with [Job title] to develop [Type] collections and color stories.
  • Mitigated risk by ensuring regulatory compliance for required licensing.
  • Recruited, hired and trained new employees, including monitoring and review of individual performance.
  • Trained [Job title]s and [Job title]s in customer service initiatives and realized [Number]% client retention rate within [Number] [Timeframe].
  • Improved productivity initiatives, coordinating itinerary and scheduling appointments.
  • Created [Timeframe] schedules for [Job title]s to keep every shift well-staffed during holidays and busy periods.
  • Spearheaded development of training strategies for retail partners and e-commerce teams.
  • Set and administered annual operating budget, consistently maintaining controls and preventing overages.
  • Interacted with prospects and customers at various events, including trade shows, seminars and workshops.
  • Supervised [Type] department with over [Number] employees and $[Number] [Type] budget.
  • Met with each associate to establish realistic monthly sales goals.
  • Collaborated cross-functionally on [Action] which led to [Result].
  • Collaborated cross-functionally on [Action] which led to [Result].
  • Oversaw personnel recruitment, performance and scheduling.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Spearheaded training initiatives to improve employee performance and bottom-line business results.
  • Managed day-to-day operations, including supervision and assignment delegation for [Number]-member team.
  • Coordinated, led and executed brand training presentations for trade or trend shows and new partners to generate and drive product awareness and sales.
  • Inputted customer data into [Software] system, safeguarding financial and personal information to avoid breaches.
Link - Contractor Sales Representative
City, STATE, 06/2017 - 10/2018
  • Demonstrated products at customer locations, answering questions and redirecting objections to close deals.
  • Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.
  • Maintained accuracy for all inventory, sales and customer records over [Timeframe].
  • Generated [Number]+ leads per [Timeframe] and pursued opportunities to convert customers with [Number]% success rate.
  • Presented clients with estimates to quote pricing, outline terms and include [Type] information.
  • Sold $[Amount] worth of [Type] products daily to exceed sales goals by [Number]%.
  • Capitalized on growth and expanded opportunities by maintaining thorough and current knowledge of all products, competitive offerings and market developments.
  • Addressed marketing needs of customers by creating and designing ads that promoted goods and services of advertisers.
  • Promoted memorable shopping experiences resulting in increased customer retention and loyalty.
  • Searched business directories, cultivated list of leads and [Action] to identify and contact new prospects.
  • Grew repeat business [Number]% by providing superior customer service.

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Resume Overview

School Attended

  • Cypress Woods High School

Job Titles Held:

  • Housekeeper
  • Shift Manager
  • Contractor Sales Representative


  • High School Diploma

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