Housekeeper resume example with 3+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Summary
Iām Jessica Claire and what I can bring to the our company is great custome service and trust and loyalty to our company. I can bring my skill of scheduling and training to our company . I can offer a long lasting work companion and promise for a better tomorrow. Iām a very hard working woman and learn faster then most people. I would love to join your company .
Skills
Product management and pricing
Product merchandising
Post-sales support
Territory sales
Staff supervision
MS Office
Cash management
Team building
Time management
Scheduling
Training
Customer service
Education and Training
Cypress Woods High SchoolCypress, TXExpected in 06/2016 ā āHigh School Diploma: - GPA:
Experience
Camp Recovery - Housekeeper Wesley Chapel, FL, 08/2019 - Current
Swept and vacuumed floors, hallways and stairwells.
Washed and polished glass windows and doors to keep entryways clear and professional.
Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
Swept and damp-mopped private stairways and hallways.
Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done.
Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
Maintained exceptional guest satisfaction by working closely with management and reporting feedback from customers.
Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
Requested maintenance orders to fix non-working equipment and address any room damage.
Replenished hotel amenities such as drinking glasses and writing supplies.
Dusted and vacuumed [Number] assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily.
Supplied guests with extra towels and toiletries when requested.
Reported all maintenance issues to the housekeeping status board.
Moved beds, sofas and [Type] furniture to wipe down baseboards and alleviate dust and dirt from hard-to-reach areas.
Stocked toilet tissue and paper towels, as well as other restroom supplies.
Checked [Number] rooms per day to verify vacancies post-checkout.
Performed [Number] point cleaning system saving cleaning time per room from [Number] to [Number] minutes while maintaining hotel quality standards.
Hand dusted and wiped clean office furniture, fixtures and window sills.
Cleaned and returned vacant rooms to occupant-ready status.
Completed more than [Number] jobs each [Timeframe] while maintaining [Number]% satisfaction rating from customers.
Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.
Raising Cane's - Shift Manager Carson, CA, 10/2018 - 07/2019
Enhanced operations and boosted efficiency through employee training and coaching, as well as creation of day-to-day work schedules and assignments.
Spearheaded reinventions of various departments to maximize productivity.
Coached and trained employees and created daily work schedules and assignments, boosting efficiency and enhancing operations.
Positioned skilled staff in key areas throughout shift to guarantee optimal productivity of overall department.
Developed new promotional strategies to increase customer base and market share, promoting [Product or Service] through diverse channels.
Helped employees operate productively and stay on task to meet business and customer needs.
Cross-trained in every store role to maximize operational knowledge.
Increased overall team efficiency and productivity.
Oversaw schedules, accepted time off requests and found coverage for shifts.
Ran daily reports to assess performance and make proactive adjustments.
Trained and supervised staff members.
Managed and mentored [Number] staff members.
Upheld company standards and compliance requirements for operations and cleanliness of all areas.
Documented receipts, employee hours and inventory movements.
Mentored and supported new employees to maximize team performance.
Boosted sales volume by coordinating classes and workshops for major retailers and independent partners.
Studied existing procedures and policies to offer optimal leadership to employees and [Type] operations when standing in for absent managers.
Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
Facilitated on-site staff training and developed processes and procedures to increase accuracy.
Led team of [Number] [Type] professionals meeting [Area of expertise] needs.
Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
Partnered with [Job title] to develop [Type] collections and color stories.
Mitigated risk by ensuring regulatory compliance for required licensing.
Recruited, hired and trained new employees, including monitoring and review of individual performance.
Trained [Job title]s and [Job title]s in customer service initiatives and realized [Number]% client retention rate within [Number] [Timeframe].
Improved productivity initiatives, coordinating itinerary and scheduling appointments.
Created [Timeframe] schedules for [Job title]s to keep every shift well-staffed during holidays and busy periods.
Spearheaded development of training strategies for retail partners and e-commerce teams.
Set and administered annual operating budget, consistently maintaining controls and preventing overages.
Interacted with prospects and customers at various events, including trade shows, seminars and workshops.
Supervised [Type] department with over [Number] employees and $[Number] [Type] budget.
Met with each associate to establish realistic monthly sales goals.
Collaborated cross-functionally on [Action] which led to [Result].
Collaborated cross-functionally on [Action] which led to [Result].
Oversaw personnel recruitment, performance and scheduling.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Spearheaded training initiatives to improve employee performance and bottom-line business results.
Managed day-to-day operations, including supervision and assignment delegation for [Number]-member team.
Coordinated, led and executed brand training presentations for trade or trend shows and new partners to generate and drive product awareness and sales.
Inputted customer data into [Software] system, safeguarding financial and personal information to avoid breaches.
Link - Contractor Sales Representative City, STATE, 06/2017 - 10/2018
Demonstrated products at customer locations, answering questions and redirecting objections to close deals.
Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.
Maintained accuracy for all inventory, sales and customer records over [Timeframe].
Generated [Number]+ leads per [Timeframe] and pursued opportunities to convert customers with [Number]% success rate.
Presented clients with estimates to quote pricing, outline terms and include [Type] information.
Sold $[Amount] worth of [Type] products daily to exceed sales goals by [Number]%.
Capitalized on growth and expanded opportunities by maintaining thorough and current knowledge of all products, competitive offerings and market developments.
Addressed marketing needs of customers by creating and designing ads that promoted goods and services of advertisers.
Promoted memorable shopping experiences resulting in increased customer retention and loyalty.
Searched business directories, cultivated list of leads and [Action] to identify and contact new prospects.
Grew repeat business [Number]% by providing superior customer service.
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