Well-organized Housekeeper possessing excellent time management and cleaning skills. Trustworthy professional openly accepts direction and follows through. Demonstrates in-depth knowledge of cleaning equipment operations. Energetic professional with documented success in managing retail sales, inventory control and advertising. Well-versed in running successful retail store, including opening and closing procedures. Talented at motivating employees to performance excellence. Dedicated and hardworking [Job Title] leads and motivates retail workers to provide exceptional service every time. Knowledgeable about all aspects of store operations to target improvements and enhance operations.
Skills
Ergonomics and safety training
Natural cleaning products
Washing windows
Cleaning methods
Chemical cleaning
Interior and exterior cleaning
Bloodborne pathogen training
Dusting
Mopping and buffing floors
Polishing surfaces
Focused and detail-oriented
Exceptional time management
Closet detailing
Light fixtures and ceiling fans
Guest amenity replenishment
Customer-oriented
Hospitality background
Stocking bathrooms
Hardworking
Five-star resort cleaning
English language fluency
Decision making skills
Quality assurance controls
Customer service-focused
Exceptional communicator
Restroom detailing
Mobile cart operation
Supply inventory management
Current liability auto insurance
POS systems
Coin counting
Cash management
ID verification
Customer assistance
Cash drawer balancing
Staff mentoring
Merchandise restocking
Liquor regulations and compliance
Scanner operations
Customer order recording
Credit and cash transactions
Security monitoring
Loss prevention
Product recommendations
Payment processing
Cash counting machine operations
Issue resolution
Customer greeting
Knowledge of wine and spirits
Cash register operation
Sales Techniques
Project management
Staff development
Workforce Management
Decision-making
Friendly, positive attitude
Collaboration
People skills
Team management
Basic math
Experience
Housekeeper, 10/2017 - 12/2021 Ems – Canaan, CT,
Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
Employed deep-cleaning techniques for areas in need of additional sanitation.
Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
Supplied extra towels and toiletries when requested to optimize guest comfort.
Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Interacted pleasantly with clients and guests when performing daily duties.
Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests.
Replenished drinking glasses, writing supplies and other hotel amenities to provide elements of comfort and convenience for guests.
Laundered sheets and removed stains to restore linens to pristine condition.
Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
Requested maintenance orders to fix non-working equipment and address room damage.
Meat Department Clerk, 10/2018 - 08/2019 Community Food Co-Op – Bellingham, WA,
Adhered to all department procedures for safety management, meat handling and prevention of cross-contamination.
Used slicers and other department equipment to prepare cuts of meat for customers.
Managed high customer volume efficiently by accurately cutting, wrapping and weighing products.
Responded to customer questions with friendly and knowledgeable service about cuts and types of meat.
Recommended meat items to customers in response to expressed needs or preferences, offered samples and cheerfully cut meats to customer's specifications.
Helped department manager reach meat department sales and profit goals, monitored and complied with quality assurance standards and maintained safe, clean environment.
Prepared and ground meat such as sausage, used specified ingredients, adhered to proper cooking times and processes and kept meat and seafood at safe temperatures during production.
Priced, dated, wrapped and bagged meat products using department scales and stocked and rotated merchandise shelves, cases and displays for fresh and frozen meat.
Cleaned and sanitized freezers, fixtures and display cases, received and unpacked meat, poultry, seafood, and cheeses and placed in meat cooler and freezer.
Cut, wrapped, weighed and labeled orders for customers.
Kept detailed track of inventories and restocked products in cold storage units.
Educated customers on meat choices and preparation methods to increase sales.
Maintained proper food temperatures for over [Number] different products.
Inspector/Housekeeper, 01/2018 - 10/2018 Hampton Inn By Hilton – City, STATE,
Employed deep-cleaning techniques for areas in need of additional sanitation.
Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
Laundered sheets and removed stains to restore linens to pristine condition.
Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
Replenished drinking glasses, writing supplies and other hotel amenities to provide elements of comfort and convenience for guests.
Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
Reduced average cleaning time per room from [Number] to [Number] minutes by [Action].
Checked [Number] rooms per day to verify vacancies post-checkout.
Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Assembled complimentary gift baskets and champagne to greet VIP guests upon arrival.
Interacted pleasantly with clients and guests when performing daily duties.
Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
Supplied extra towels and toiletries when requested to optimize guest comfort.
Requested maintenance orders to fix non-working equipment and address room damage.
Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests.
Manger/Cashier, 04/2013 - 08/2016 Exxon Mobil – City, STATE,
Operated cash register, collected payments and provided accurate change.
Helped customers find specific products, answered questions and offered product advice.
Assisted with purchases, locating items and signing up for rewards programs.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
Welcomed customers, offering assistance to help find necessary store items.
Processed [Number] transactions per day with exceptional accuracy.
Assisted customers with account updates, new service additions and promotional offers.
Increased sales [Number]% by suggesting specific purchases to customers.
Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
Resolved issues with cash registers, card scanners and printers.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Properly verified customer identification for alcohol or tobacco purchases.
Received payments for [Product or Service] and issued receipts.
Monitored sales events, added new merchandise and rang up purchases.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Promoted specific item options to drive sales and achieve add-on purchases.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Scanned customer purchases, supporting transactions to streamline sales process.
Inspected items for damage and obtained replacements for customers.
Learned roles of other departments to provide coverage and keep store operational.
Trained new team members in cash register operation, stock procedures and customer service.
Education and Training
GED: , Expected in 04/2016 - Adult Education - Ville Platte, LA, GPA:
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