Housekeeper Resume Example
Hardworking and driven employee with previous and current work -experience, prepared for a world of customer service/satisfaction. Trained and experience in several areas such as, scheduling and time management and being able to work around other's set and flexible schedules. Being personable and connecting to a customers needs and wants was essential in all past occupations. Has had opportunities to learn how to resolve issues customer complaints vs company protocols with the use of format written letter & direct conversation. On the business end of experiences was able to learn to log, note, and build records of inventory, sales, finances, budgeting, and sale trends/expectations. Priority in past occupations was learning to help create sales and vital clientele/customers through honest customer service using customer-to-product connection through shared knowledge.
- Cleaned 8 to 15 homes per week by effectively managing time and performing quality work.
- Meeting time restriction and schedule.
- Log timesheets, employee work load records, as well as logs of customer needs and complaints.
- Require customer service, and listening and logging clients needs and concerns.
- Help clients with maintenance tips, restrictions and advise. Supported sustainability by properly sorting and disposing of trash and recyclables.
- Met guest needs by delivering requested items and cleaning up loved in spaces.
- Stayed efficient, keeping supplies organized and working from master cleaning plan.
- Controlled costs with strong oversight of supply use and food portioning.
- Maintained team productivity with effective training and continuous monitoring.
- Kept customers interested with high-quality food and seasonal offerings.
- Estimated amounts and costs of required supplies such as food and ingredients.
- Supervised and coordinated activities of cooks or workers engaged in food preparation.
- Priced items correctly by analyzing market, cooking labor and materials costs.
- Brought new employees up to speed quickly through close mentoring.
- Served customers by going above-and-beyond to offer exceptional support for all needs.
- Worked effectively with diverse team to accomplish daily objectives and meet long-term goals.
- Enhanced customer satisfaction with fast, knowledgeable and compassionate service.
- Protected company and customer data by consistently following privacy policies.
- Monitored employees and guests to prevent guest dissatisfaction.
- Wrote, and coached prep list and goal sheets for all employees of the establishment to be completed on shift
- Help advertise through social media and address negative reviews and/or complaints.
- Educated culinary staff on all current safety and food regulations to keep kitchen compliant.
- Kept atmosphere constructive for employees by promoting effective listening skills, regular training and [Skill]
- Helped out in various capacities on line when restaurant was extremely busy or when employees were absent.
- Interacted with waitstaff regarding special orders for customers, including those with food allergies and gluten intolerance.
- Created exciting dishes at competitive prices to attract clientele and increase revenue.
- Talked to patrons about dietary issues and food allergies to prepare meals meeting individual needs.
- Partnered with restaurant owners to create new menu items using locally sourced ingredients.
- Prepared schedules, work assignments and constructed employee compensation packages.
- Supported kitchen operations by backing up employees at different stations.
- Minimized delays in dish turnaround by keeping work areas clean and organized.
- Kept up on inventory and stocking records when the line ran slow.
- Bar backed and bussed tables and bar in order to keep customer space satisfactory.
- Ran billing and payment methods for customers
- Maintained clean and well-organized kitchen areas to promote efficiency.
- Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
- Time management
- Employee management and training
- Customer service and review
- Personability
- Deep cleaning
- Supply inventory logging
- Schedule coordination
- Budget and booking
- Written business lettering
- Logical thinking and explanation
- Lead/Training
- Resident support
- Guest relations Resolving customer complaint
- Basic tech skills
- Resolving customer conflict
- Cook/prep
- Customer-oriented
- Decision making skills
- Customer service-focused
- Hardworking
- Excellent oral and written communication
- 3.75 GPA
- Ranked in Top 25% of class
- Received Academic Letter for outstanding academic achievement senior year
- Completed Diploma a Semester early in December 2017 as a part time student
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Resume Overview
School Attended
- Winnetonka High School
Job Titles Held:
- Housekeeper
- Chef/Manager
- Dishwasher/Bar Back
Degrees
- High School Diploma
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