Housekeeper Resume Example Laquinta Inn & Suites

HOUSEKEEPER

Summary

Skills

Experience

07/2016 to 10/2019

HousekeeperLaQuinta Inn & Suites － Huntsville , AL

Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures and maintain safe environment.
Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests.
Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Laundered sheets and removed stains to restore linens to pristine condition.
Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
Employed deep-cleaning techniques for areas in need of additional sanitation.
Checked 30 rooms per day to verify vacancies post-checkout.
Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
Replenished drinking glasses, writing supplies and other hotel amenities to provide elements of comfort and convenience for guests.

02/2016 to 01/2017

Restaurant Team MemberHardees － Huntsville , AL

Followed all restaurant guidelines in regards to food safety and hygiene to prevent illness.
Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
Assisted at the drive-thru window by swiftly handling cash and credit card transactions.
Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Plated food and assessed plate presentation to maintain highest standard of food quality.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.

03/2009 to 10/2012

Restaurant Team MemberMcdonalds － Huntsville , AL

Followed all restaurant guidelines in regards to food safety and hygiene to prevent illness.
Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
Assisted at the drive-thru window by swiftly handling cash and credit card transactions.
Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
Plated food and assessed plate presentation to maintain highest standard of food quality.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.

Education and Training

05/2004

High School DiplomaHazel Green High School － Hazel Green, AL

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