LiveCareer-Resume

housekeeper resume example with 1+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Hardworking Team Player boasts solid understanding of operational practices and safety standards. Capably comprehends and follows detailed instructions to complete work tasks. Contributes to overall team success with field knowledge and dedication to going beyond to properly complete tasks, A Confident Telemarketer brings expert communication skills and flexibility to handle diverse customers and assignments. Never shies away from any conversation and consistently meets targets. Reliable in following scripts and overcoming objections as a wide skilled worker in housekeeper is dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to costumer satisfaction.

Skills
  • Light Fixtures and Ceiling Fans
  • Chemical Cleaning
  • Closet Detailing
  • Focused and Detail-Oriented
  • Chandelier Cleaning
  • Interior and Exterior Cleaning
  • Polishing Surfaces
  • Able to Lift [Number] Lbs.
  • Cleaning Methods
  • Exceptional Time Management
  • Mopping and Buffing Floors
  • COVID-19 Safety Procedures
  • Work Planning and Organization
  • Storage Area Management
  • Service Oriented
  • Professional and Courteous
  • Time Management
  • Inventory Control
  • Guest Service and Support
  • Supply Replenishment
  • Verbal and Written Communication
  • Trash Collection and Disposal
  • Polishing and Dusting
  • Floor Cleaning, Polishing and Waxing
  • Multitasking and Prioritizing
  • Relationship Building
  • Detail-Oriented
  • Wall and Ceiling Cleaning
  • Room and Public Space Cleaning
  • Cart Stocking and Organization
  • Team Support and Collaboration
  • Health Standards Compliance
  • Networking and Prospecting
  • Consumer Behavior
  • Script Reading
  • Attention to Detail
  • Strategic Marketing
  • Appointment Scheduling
  • Negotiation and Persuasion
  • Mentoring and Coaching
  • Customer Database Maintenance
  • Adaptability and Dependability
  • Upselling and Cross Selling
  • Lead Management
  • Product Understanding
  • Reliable and Punctual
  • Data Entry
  • Documentation and Reporting
  • Product and Service Understanding
  • Speech Clarity
  • Active Listening
  • Product Descriptions
  • Persuasive Strategies
  • Customer Inquiry and Response
  • Sales Solicitation
  • Customer Targeting
  • Sales Pitches
  • Marketing Strategies
  • Sales Script Adjustments
  • Equipment Disinfection
  • Restroom Servicing
  • Safe Chemical Handling
  • Quality Control
  • Guest Request Response
  • Deep Cleaning Protocols
  • Residential Cleaning
  • Damage and Theft Reporting
  • Chandelier and Light Fixture Cleaning
Experience
Housekeeper, 04/2022 - 12/2022
A.O. Fox Oneonta, NY,
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Sanitized kitchen counters, wiped down cabinets and swept and mopped floors.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Waxed and polished wood furnishings to restore faded appearance.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Cleaned homes following specific and detailed protocols and requests.
  • Maintained and organized cleaning supplies stock.
  • Used proper chemicals and cleaning materials to optimal dilution and cleaned specific surfaces followed client requests.
  • Used natural cleaning products where possible and followed product recommendations to maintain client safety.
  • Exercised extreme caution when cleaning historic homes with original wood and sensitive surface materials.
  • Communicated with customers about requests for additional supplies or cleaning services.
  • Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Adhered to daily cleaning schedules and updated as needed based on demand.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Disinfected bathrooms and eliminated mold and soap scum from shower stalls and bathtubs.
  • Interacted positively with residents while cleaning apartments and common areas.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Sweepstakes Host, 03/2022 - 07/2022
Culvers Restaurant Castle Rock, CO,
  • Conferred with other supervisors to coordinate operations and activities within or between departments.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Implemented strategies to take advantage of new opportunities.
  • Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.
  • Educated customers about product or service offerings meeting individual needs.
  • Made appointments with interested customers according to schedule availability.
  • Trained new hires and led large team of off-shore telemarketers.
  • Maintained and recorded customer information in database.
  • Broke down objections using friendly, persuasive strategies.
  • Responded to prospects' questions with persuasive communication skills and in-depth knowledge of available products and services.
Crew Member, 12/2019 - 06/2020
MOD Pizza City, STATE,
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Served food quickly for positive guest experiences.
  • Explained current promotional information and items to patrons.
  • Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
  • Assisted management with inventory control and stock ordering.
  • Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Assembled and served meals according to specific guest requirements.
  • Maintained safe food handling practices to prevent germ spread.
  • Tailored orders to address customer allergies and gluten concerns.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Wiped down tables and equipment, swept and refilled stock.
  • Organized and restocked supplies to support operations and team productivity.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Served food and beverages at take-out counters to provide fast service to waiting guests.
  • Upheld high standards of productivity and quality in operations.
  • Assisted patrons in making menu selections.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
  • Packed fast food products in approved containers, cups and bags.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Scrubbed and polished counters to remove debris and food.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
Education and Training
High School Diploma: , Expected in 06/2021
-
L'anse Cruise High School North - Macomb, MI,
GPA:
Status -

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Resume Overview

School Attended

  • L'anse Cruise High School North

Job Titles Held:

  • Housekeeper
  • Sweepstakes Host
  • Crew Member

Degrees

  • High School Diploma

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