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Housekeeper Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

I have been an active member and currently the Vice President of the Student Nurses Organization group within the University of Maine at Fort Kent. This group does both drives and fundraisers which help raise not only money for our class, but supplied items to community members in need such as the food pantry and the supply of pajamas for a local nursing home. Since being enrolled in the UMFK nursing program I have been able to obtain my SIDS, HIPPA, CPR, Purple Cry, Mandatory Reporter, and You Call The Shots certifications. My hobbies consist of exercising and being an active community member. This allows me to not only stay actively involved in my community but allow myself to provide self-care.

Skills
  • Focused and detail-oriented
  • Interior and exterior cleaning
  • Exceptional time management
  • Hardworking
  • Quality assurance controls
  • Customer service-focused
  • Decision making skills
Experience
Housekeeper, 06/2020 to Current
Land O'lakesKent, OH,
  • Swept and damp-mopped private stairways and hallways.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Deep cleaned all floors and dusted to help with client's dust allergy.
  • Brought give-away items to various charities.
  • Assisted client with organizing and disposing of recyclables.
Waitress, 02/2018 to 04/2020
AgiaCarpinteria, CA,
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Minimized customer wait times by taking and filling large volume of orders each day.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Increased sales of high margin menu items through effective upselling.
  • Stocked server areas with supplies before, during and after shifts.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Greeted newly seated guests quickly and efficiently.
  • Entered customer food orders into computer system.
  • Rearranged tables and chairs, located or rolled extra silverware and cleaned thoroughly to prepare for large groups.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Provided items requested by customers, including sauces and drink refills.
Harvest Worker, 09/2017 to 10/2017
Morris HospitalGardner, IL,
  • Checked potatoes for signs of disease or insects, reporting details to supervisor.
  • Sorted rocks, rotten or sunburned potatoes, and other unfit objects that did not belong on the conveyer belt.
  • Shoveled the unfit objects that did not make it in the bin to ensure safety for workers.
  • Alerted farmer of any issues with equipment if seen or heard.
  • Worked 14 hr days during our school harvest break.
Hostess, 01/2016 to 09/2017
Boondocks GrillCity, STATE,
  • Stayed attentive to server availability and table turnover to seat guests quickly.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Set up and decorated menu marketing boards with current meal and drink specials.
  • Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
  • Developed long-term relationships with customers to increase opportunities for repeat business.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Directed customers to bar area in high-traffic times to maintain satisfaction and increase drink sales.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Engaged pleasantly with patrons and delivered information on beverage specials to encourage positive dining experience.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
Education and Training
High School Diploma: , Expected in 06/2017
Fort Fairfield Middle High School - Fort Fairfield, ME,
GPA:
Bachelor of Science: in Nursing , Expected in 05/2022
University of Maine At Fort Kent - Fort Kent, ME
GPA:
Accomplishments

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Resume Strength

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Resume Overview

School Attended
  • Fort Fairfield Middle High School
  • University of Maine At Fort Kent
Job Titles Held:
  • Housekeeper
  • Waitress
  • Harvest Worker
  • Hostess
Degrees
  • High School Diploma
  • Bachelor of Science