Housekeeper Resume Example

Managed office inventory by restocking supplies and placing order to maintain adequate stocks levels Performed general office duties, including answering multi-line phones routing calls and messages and greeting visitor.

• Contacted customers via phone and email to confirm deliveries and follow up with inquiries
• Directed customer communication to appropriate department personnel, in addition to providing information to resolve inquiries and bolster customer satisfaction
• Tracked and submitted employee time sheets to accounting department for payroll processing
• Tracked expenses and documented records using [Software]
• Monitored daily and weekly schedules and monthly calendar obligations for [Number][Job titles]
• Assisted with administrative tasks, including filing, answering phones and [Task]
• Generated shipment invoices, prepared packages and set up courier deliveries for customers
• Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with company policies and procedures
• Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current
• Coordinated project materials, including managing physical and digital files, monitoring spreadsheets and updating reports
• Managed building access and supplied key cards to employees and visitors
• Maintained attendance records, taking note of staff vacation time, sick days and personal days
• Maintained up-to-date department organizational chart

• Bagged, wrapped and packaged purchases according to customer needs
• Maintained current store, product and promotional knowledge to drive consistent sales
• Arranged merchandise for display to highlight new styles, attract customers and enhance sales
• Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items
• Provided every customer with professional and polite support for sales and service needs
• Worked with off-site locations to find desired items for customers
• Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy
• Reduced store theft [Number]% by observing customers, identifying security risks and [Action]
• Answered questions about current promotions and resolved issues according to store policies
• Inspected surface to be covered to verify adequate support structures and dryness
• Trained [Number] employees to meet quality and efficiency standards for each project
• Installed shock-absorbing, sound-deadening or decorative coverings to floors, walls and cabinets with strict adherence to project specifications in order to meet design objectives
• Cut and installed padding to specified dimensions while strictly following company methods
• Applied adhesive materials to flooring and wall materials to join foundation material
• Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions
• Contributed to [Number]% increase in new projects in [Year] by providing accurate and competitive estimates and fostering client loyalty
• Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts