Accomplished and energetic with a solid history of achievement . I'm a Motivated leader with strong
organizational and prioritization abilities. As well as excellent communication and time management skills.
Handles tasks with accuracy and efficiency.
HousekeeperOct 2016 to Current Loyola Hospital － Maywood, IL
Responsible for cleaning office spaces and hazardous areas.
Work directly with the training manager assisting in training of new employees.
Shift ManagerSep 2015 to Nov 2016 McDonald's － Chicago, IL
Perform paperwork required for monetary transactions.
Resolve customer or employee complaints.
Developed new process for employee evaluation, resulting in better customer service.
Made sure customers received quality service and foods while managing a crew of 20-30 employees.
Store ManagerFeb 2010 to Jun 2015 Uncle Remus Chicken － Chicago, IL
Assign duties to other staff and give instructions regarding work methods and routines.
Supported and worked directly with the owner to perform daily operational functions.
Implemented marketing strategies resulting in a 42% increase in revenue.
Helped business growth by developing two more existing stores.
Certificate in Business management., Business management psychologyMay 2006Mac Murray College － Jacksonville, ILBusiness management 4.0 psychology Continuing education in
psychology.Jun 2003Culinary arts degree : Food and sanitation
GEDMay 1993Lewis University － Romeoville, IL
Malcolm X College － Chicago, IL
arts, Business management, communication skills, customer service, Team leader, managing, marketing strategies, office, psychology, quality, Self-motivated