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Housekeeper Resume Example

Resume Score: 80%

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HOUSEKEEPER
Summary
Skills
  • Mopping and buffing floors
  • Cleaning methods
  • Chandelier cleaning
  • Natural cleaning products
  • Ergonomics and safety training
  • Able to lift [Number] lbs.
  • Interior and exterior cleaning
  • Dusting
  • Ironing clothing
  • Caring for fine china
  • Washing windows
  • Exceptional time management
  • Polishing surfaces
  • Chemical cleaning
  • Bloodborne pathogen training
  • Closet detailing
  • Light fixtures and ceiling fans
  • Dish preparation
  • Focused and detail-oriented
Experience
Housekeeper, Sunset inn, July 2020-CurrentWest Memphis, AR
  • Swept and vacuumed floors, hallways and stairwells.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Used [Type] cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Checked [Number] rooms per day to verify vacancies post-checkout.
  • Reported all maintenance issues to housekeeping status board.
  • Hand dusted and wiped clean office furniture, fixtures and window sills.
  • Stocked toilet tissue and paper towels, as well as other restroom supplies.
  • Kept utility sink rooms in clean, neat and orderly condition.
  • Reduced average cleaning time per room from [Number] to [Number] minutes.
  • Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.
  • Draped and folded guests' clothing, paired shoes and neatly arranged toiletries.
  • Swept and damp-mopped private stairways and hallways.
  • Replaced sheets and pillowcases daily and used hospitality corners on all beds.
  • Replenished hotel amenities such as drinking glasses and writing supplies.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Cleaned rooms to satisfaction of over [Number] daily clients.
  • Responded to guest requests for linens and [Type] items quickly, which increased patron satisfaction rates by [Number]% on company scorecards.
  • Changed and laundered sheets, removing stains by using [Type] cleaner to restore all linens to pristine condition.
  • Removed finger marks and smudges from vertical surfaces, including doors, frames and glass partitions.
  • Performed basic cleaning tasks by polishing furniture, replacing trash bags, cleaning bathroom surfaces and replacing dirty linens and towels.
  • Dusted and vacuumed [Number] assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily.
  • Moved beds, sofas and [Type] furniture to wipe down baseboards and alleviate dust and dirt from hard-to-reach areas.
  • Supplied guests with extra towels and toiletries when requested.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Cleaned and returned vacant rooms to occupant-ready status.
  • Interacted pleasantly with clients and patrons when performing daily duties.
  • Cleaned, sanitized and restocked bathrooms every [Timeframe] to keep facilities fresh.
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
  • Created [Type] and [Type] reports with [Software] to maintain housekeeping budget.
  • Implemented innovative [Type] step-savers, reducing average cleaning time per room from [Number] minutes to [Number] minutes.
  • Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
  • Removed all trash from guest rooms, including emptying wastebaskets and properly disposing of all soiled linen.
  • Collected trash from premises and removed to designated areas to alleviate bad odors.
  • Organized supplies for efficient use based on expected customer needs.
Assistant Manager, Murphy USA, November 2017-June 2018Wynne, AR
Cashier, Jordans Kwik Stop Inc., November 2017-April 2018Wynne, AR
  • Helped customers find specific products, answered questions and offered advice.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Processed returned items in accordance with store policy.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Monitored sales events to protect products, added new merchandise and rang up purchases.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Worked closely with front-end staff to assist customers.
  • Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
  • Compiled and updated client data to track payments trends and support accurate accounting.
  • Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
  • Increased sales [Number]% by suggesting specific purchases to customers and [Action].
  • Processed customer payments quickly and returned exact change and receipts.
  • Received payments for [Product or Service] and issued receipts.
  • Inspected items for damage and obtained replacements for customers.
  • Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
  • Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Processed [Number] transactions per day with exceptional accuracy.
  • Resolved issues with cash registers, card scanners and printers.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Read weekly sales inserts and monitored price changes.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Education and Training
Some College (No Degree)Certified Nursing Assistant, , Arkansas State University - Newport, NewportAR
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Resume Overview

Companies Worked For:

  • Sunset inn
  • Murphy USA
  • Jordans Kwik Stop Inc.

School Attended

  • Arkansas State University - Newport

Job Titles Held:

  • Housekeeper
  • Assistant Manager
  • Cashier

Degrees

  • Some College (No Degree)

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