Housekeeper Resume Example
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HOUSEKEEPER
Summary
Skills
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Experience
Housekeeper, Natchitoches Nursing And Rehabilitation Center, Llc, July 2020-CurrentNatchitoches , LA
- Swept and vacuumed floors, hallways and stairwells.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Used [Type] cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
- Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
- Checked [Number] rooms per day to verify vacancies post-checkout.
- Reported all maintenance issues to housekeeping status board.
- Hand dusted and wiped clean office furniture, fixtures and window sills.
- Stocked toilet tissue and paper towels, as well as other restroom supplies.
- Kept utility sink rooms in clean, neat and orderly condition.
- Reduced average cleaning time per room from [Number] to [Number] minutes.
- Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.
- Draped and folded guests' clothing, paired shoes and neatly arranged toiletries.
- Swept and damp-mopped private stairways and hallways.
- Replaced sheets and pillowcases daily and used hospitality corners on all beds.
- Replenished hotel amenities such as drinking glasses and writing supplies.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Cleaned rooms to satisfaction of over [Number] daily clients.
- Responded to guest requests for linens and [Type] items quickly, which increased patron satisfaction rates by [Number]% on company scorecards.
- Changed and laundered sheets, removing stains by using [Type] cleaner to restore all linens to pristine condition.
- Removed finger marks and smudges from vertical surfaces, including doors, frames and glass partitions.
- Performed basic cleaning tasks by polishing furniture, replacing trash bags, cleaning bathroom surfaces and replacing dirty linens and towels.
- Dusted and vacuumed [Number] assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily.
- Moved beds, sofas and [Type] furniture to wipe down baseboards and alleviate dust and dirt from hard-to-reach areas.
- Supplied guests with extra towels and toiletries when requested.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Cleaned and returned vacant rooms to occupant-ready status.
- Interacted pleasantly with clients and patrons when performing daily duties.
- Cleaned, sanitized and restocked bathrooms every [Timeframe] to keep facilities fresh.
- Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floorand fixtures.
- Created [Type] and [Type] reports with [Software] to maintain housekeeping budget.
- Implemented innovative [Type] step-savers, reducing average cleaning time per room from [Number] minutes to [Number] minutes.
- Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
- Removed all trash from guest rooms, including emptying wastebaskets and properly disposing of all soiled linen.
- Collected trash from premises and removed to designated areas to alleviate bad odors.
- Organized supplies for efficient use based on expected customer needs.
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- Helped customers find specific products, answered questions and offered advice.
- Assisted with purchases, locating items and signing up for rewards programs.
- Processed returned items in accordance with store policy.
- Assisted customers with account updates, new service additions and promotional offers.
- Trained new team members in cash register operation, stock procedures and customer service.
- Monitored sales events to protect products, added new merchandise and rang up purchases.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Worked closely with front-end staff to assist customers.
- Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
- Compiled and updated client data to track payments trends and support accurate accounting.
- Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
- Increased sales [Number]% by suggesting specific purchases to customers and [Action].
- Processed customer payments quickly and returned exact change and receipts.
- Received payments for [Product or Service] and issued receipts.
- Inspected items for damage and obtained replacements for customers.
- Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
- Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Properly verified customer identification for alcohol or tobacco purchases.
- Processed [Number] transactions per day with exceptional accuracy.
- Resolved issues with cash registers, card scanners and printers.
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Learned roles of other departments to provide coverage and keep store operational.
- Drove sales and add-on purchases by promoting specific item options to customers.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Read weekly sales inserts and monitored price changes.
- Welcomed customers, offering assistance to help find necessary store items.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Education and Training
Some College (No Degree)Certified Nursing Assistant, , Arkansas State University - Newport, CityState
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Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Completeness
- Formatting
- Length
- Strong summary
Resume Overview
School Attended
- Arkansas State University - Newport
Job Titles Held:
- Housekeeper
- Assistant Manager
- Cashier
Degrees
- Some College (No Degree)
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