Housekeeper Resume Example Natchitoches Nursing And Rehabilitation Center, Llc

HOUSEKEEPER

Summary

Detail-oriented individual well-known for thorough and efficient services. Reliable and quick-paced worker with excellent attention to completing assigned tasks. Offering strong record of company performance rooted in integrity and hard work.

Skills

Naturally organized
Efficient in completing tasks
Focused and detail-oriented
Exceptional time management

Decision making skills
Hardworking
Exceptional communicator
Independent and able to complete tasks with less supervision

Experience

10/2020 - Current

Natchitoches Nursing And Rehabilitation Center, Llc － Natchitoches , LAHousekeeper

Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
Replenished drinking glasses, writing supplies and other hotel amenities to provide elements of comfort and convenience for guests.
Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
Laundered sheets and removed stains to restore linens to pristine condition.
Checked rooms per day to verify vacancies post-checkout.
Employed deep-cleaning techniques for areas in need of additional sanitation.
Interacted pleasantly with clients and guests when performing daily duties.
Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.

02/2020 - 10/2020

Arby's, Llc － Norfolk , NECrew Member

Drove team success by completing assigned tasks quickly and accurately.
Identified unacceptable work or materials and independently corrected problems to keep operations on-target.
Assisted management with monthly inventory control and weekly stock ordering.
Performed various troubleshooting tasks, including money and technology to combat assembly issues.
Organized and restocked supplies to support operations and team productivity.
Kept activities moving smoothly by coordinating schedules with communication.
Upheld high standards of productivity and quality in all areas of operations.
Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables.
Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
Complied with company service standards, including inventory and cash control procedures.
Kept customer and food preparation areas clean and well-organized for maximum efficiency.
Resolved customer concerns and relayed relevant information to supervisor.
Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
Verified orders and bagged items for easy transport.
Completed opening, closing and shift change tasks to promote store efficiency.
Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.

04/2019 - 03/2020

Vacasa － Coupeville , WAHostess

Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Stayed aware of server availability and table turnover to make quick decisions about seating locations.
Performed walk throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
Leveraged technology to collect reservation information and communicate updates to guests.
Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
Notified server after seating parties in section to facilitate prompt service.
Communicated with kitchen staff about cook times to foster customer satisfaction.
Supervised activities of dining room staff to maintain service levels and support guest needs.
Monitored dining area to assess server capacity and estimate wait times.
Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Offered preferred tables and other special accommodations to VIP customers.
Accommodated guests with children and special needs to promote comfortable dining experience.
Set up and decorated menu marketing boards with current meal and drink specials.
Tracked seated guests and available seating using technology.
Assisted servers by taking guests drink orders, and offering up suggestions.
Managed guest expectations by relaying information regarding hours, wait times and specials.
Greeted guests and gathered information to seat groups or place on waitlist.
Upsold customers and optimized table-turns to outperform average sales.
Enhanced guests' experiences by fulfilling special requests during visits.
Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Answered customers' questions about hours, seating, current wait time and other information.
Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
Answered questions about food and order statuses for waiting customers.
Helped to plan and execute parties for numerous guests, including coordinating menus and preparing tables.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Checked dining and serving areas to verify proper cleanliness and readiness for guests.

06/2018 - 01/2019

Par Pacific Holdings Inc － Liberty Lake , WATeam Member

Worked hard to learn all required tasks quickly and maximize performance.
Completed additional learning opportunities to advance knowledge and move into senior team member position.
Looked for ways to go above and beyond job requirements.
Remained mindful of workplace safety according to predetermined specifications.
Drove team success by completing assigned task quickly and accurately.
Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Organized and restocked supplies to support operations and team productivity.
Upheld high standards of productivity and quality in all areas of operations.
Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables.
Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
Complied with company service standards, including inventory and cash control procedures.
Kept customer and food preparation areas clean and well-organized for maximum efficiency.
Resolved customer concerns and relayed relevant information to supervisor.
Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
Verified orders and bagged items for easy transport.
Completed opening, closing and shift change tasks to promote store efficiency.
Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.

Education and Training

12/2020

Success Virtual AcademyCityHigh School Diploma

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