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Housekeeper Resume Example

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HOUSEKEEPER
Professional Summary

Experienced in Hospitality industry with Food and beverage and Housekeeping sectors at European 5 star hotels. Excellent reputation for resolving problems, improving customer satisfaction, and hard working. Competent and dependable housekeeper with experience in 5 start hotel in Italy. Valued for impeccable standards in maintaining a clean, sanitized, tidy and pleasant environment for hotel guests and clients. Hardworking Kitchen Assistant well-versed in food preparation techniques and inventory management to maintain consistent stock of needed supplies. Shoulders multiple kitchen tasks in support of cooks and servers. Thrives in busy environments.

Skills
  • Cleaning techniques
  • Team work skills
  • Quality Control Guidelines
  • Chef Support
  • Communication
  • Organization
  • Kitchen equipment operation
  • Food Preparation
Work History
Housekeeper, 07/2020 to Current
Allegroitalia Golden Palace – Turin , Piedmont Italy
  • Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
  • Carried linens, towels, toilet items and cleaning supplies using wheeled cart for maximum efficiency.
  • Removed waste paper and other trash from premises to designated area.
  • Kept building entryway glass clean and polished for professional presentation.
  • Verified cleanliness and organization of storage areas and carts.
  • Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs.
  • Documented and reported all necessary facility and building repairs observed.
  • Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
  • Cleaned and buffed tile floors using industrial cleaning equipment.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
Kitchen Assistant, 06/2019 to 08/2019
Hotel Mar Mediterania – Barcelona , Eastern Spain
  • Prepared dishes for catering events or during high-volume shifts.
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods.
  • Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
  • Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Assisted servers by providing glassware and utensils to guests.
  • Followed hotel procedures for key control, lifting heavy objects and using chemicals.
  • Met high hotel standards for work procedures, dress, grooming, attendance, and punctuality.
Merchandiser , 01/2016 to 06/2018
Hidaramani International Exports – Colombo , Western Province
  • Communicated marketing strategy and campaign performance to verify alignment with senior management objectives.
  • Worked with marketing teams to create, deploy and optimize effective campaigns for clients.
  • Updated pricing and signage to complete product displays and educate customers.
  • Attending in Business ,Technical& New Concepts Introduction Meetings.
  • Knowledge to use MS Office Package
  • Making tracking charts/ price charts and updating tracking charts / price charts.
  • Negotiating quantities and delivery time – scales.
  • Organized store merchandise racks by size, style and color.
  • Established vendor performance metrics to evaluate service.
Sales Officer, 09/2014 to 01/2016
John Keels Office Automation – Colombo , Western Province
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Identified and qualified new distributors to increase market share in key territories.
  • Formulated and presented innovative strategies to team members, executives and customers to build foundation for successful sales plans.
  • Prepared sales reports with informative graphs and charts to outline key data.
  • Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.
  • Captured and completed sales with customer-savvy quotes, proposals and contract management strategies.
  • Established ambitious sales targets, managed deployment strategies and developed go-to-market plans to capitalize on every revenue opportunity.
  • Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
Education
Associate of Arts: International Tourism And Hospitality Management , Expected in 2022
WSG University - Bydgoszcz , Poland
GED: 09/2019
Hotel School Riga - Latvia

BTEC Level 4 in Hospitality Management

High School Diploma: 08/2013
St.Peters Collège - Colombo Sri Lanka
Activities
  • Participating in European Erasmus Plus mobility scholarship program as an Intern to Italy 2020 (July - Present)
  • Participated in European Erasmus Plus mobility scholarship program as an Intern to Spain 2019 (June - August)
  • Successfully completed the X-Culture global business collaboration course 2019 and Selected for the winning team.
Additional Information
  • Certificate in Hygiene requirements (Cert - MCDDC/HACCP/2/2011)
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Resume Overview

Companies Worked For:

  • Allegroitalia Golden Palace
  • Hotel Mar Mediterania
  • Hidaramani International Exports
  • John Keels Office Automation

School Attended

  • WSG University
  • Hotel School Riga
  • St.Peters Collège

Job Titles Held:

  • Housekeeper
  • Kitchen Assistant
  • Merchandiser
  • Sales Officer

Degrees

  • Associate of Arts : International Tourism And Hospitality Management , Expected in 2022
    GED : 09/2019
    High School Diploma : 08/2013

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