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Housekeeper Resume Example

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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Customer-oriented Store Manager offering over [Number] years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.

Focused Store Manager versed in all aspects of running retail establishment, including opening and closing procedures, banking, merchandising and recruiting. Keeps operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building talents.

Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.

Competent [Job Title] with experience providing excellent housekeeping services in hotel and private residence settings. Accustomed to quickly handling work in fast-paced environment. Successful at meeting quality goals and client preferences.

Reliable housekeeping worker dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction.

Skills
  • Cleaning methods
  • Ergonomics and safety training
  • Exceptional time management
  • Dish preparation
  • Chemical cleaning
  • Closet detailing
  • Caring for fine china
  • Polishing surfaces
  • Chandelier cleaning
  • Interior and exterior cleaning
  • Focused and detail-oriented
  • Able to lift [Number] lbs.
  • Natural cleaning products
  • Bloodborne pathogen training
  • Light fixtures and ceiling fans
  • Washing windows
  • Dusting
  • Ironing clothing
  • Mopping and buffing floors
  • Customer-oriented
  • Stocking bathrooms
  • Customer service-focused
  • Five-star resort cleaning
  • Exceptional communicator
  • Mobile cart operation
  • Supply inventory management
  • English language fluency
  • Current liability auto insurance
  • Quality assurance controls
  • Hospitality background
  • Excellent oral and written communication
  • Physically strong
  • Restroom detailing
  • Guest amenity replenishment
  • Decision making skills
  • Hardworking
Experience
02/2019 to 04/2020 Housekeeper Newington Rapid Recovery Rehab Center | Newington, CT,
  • Replenished drinking glasses, writing supplies and other hotel amenities to provide elements of comfort and convenience for guests.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Reduced average cleaning time per room by implementing fewest steps system.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Assembled complimentary gift baskets and champagne to greet VIP guests upon arrival.
  • Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
  • Checked 40 rooms per day to verify vacancies post-checkout.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
03/2016 to 01/2020 Store Manager Anheuser-Busch Inbev | Staten Island, NY,
  • Improved store status by implementing process improvements and identifying performance gaps for corrective action.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Diminished total loss by [Number]% by implementing effective operational improvements.
  • Prioritized sanitation, safety and health standards in work areas to meet OSHA requirements.
  • Oversaw all store operations while generating $[Amount] in monthly sales.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Achieved sales quota of $[Amount] by incorporating social media and brand marketing.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Implemented succession planning by training and developing [Number] associates into leadership positions.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Maintained adequate temperature and humidity in stockrooms to preserve product freshness and quality.
  • Corrected operational discrepancies by developing and executing process improvements.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Boosted sales by [Number]% by cultivating customer rapport and delivering superior customer service.
07/2013 to 03/2015 Saw Operator Lippert Components | Pendleton, OR,
  • Counted, sorted and stacked finished pieces for easy access.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Tended machines during operation to monitor progress and adjust controls, maintaining optimal speeds and tension.
  • Positioned guides, stops, holding blocks and other fixtures to secure and direct workpiece.
  • Operated saw to cut along scribed lines.
  • Verified dimensions of finished workpieces, using measuring devices.
  • Inspected stock to identify imperfections, assign grades and determine issues with production.
  • Selected and installed blades on machines, using hand tools such as rite pliers and machine tool.
  • Operated hand and power tools to clear jams, adjust positions and trim rough edges.
  • Studied blueprints, templates, sample parts and specifications as guide for sawing operations.
  • Made special cuts such as grooves, bevels and miters to complete designs.
  • Reviewed production specifications to properly set up and calibrate machinery.
  • Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
  • Adjusted machines for speed control and wood feeds to promote production of quality products.
  • Identified equipment issues using troubleshooting techniques to keep machinery fully operational during shifts.
  • Conducted inspections of equipment before, during and after shifts to immediately resolve issues that could cause project delays.
  • Reviewed specifications and directions carefully to determine precise set up for production equipment according to specifications.
  • Adhered to safety guidelines regarding equipment operation to reduce accident risk.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Education and Training
Expected in 08/2014 Associate of Applied Science | Office Management Northeast Community College, Oxford, MS GPA:

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Resume Overview

School Attended
  • Northeast Community College
Job Titles Held:
  • Housekeeper
  • Store Manager
  • Saw Operator
Degrees
  • Associate of Applied Science