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Housekeeper Resume Example

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HOUSEKEEPER
Summary

A motivated Housekeeper offering 1 year of cleaning services, seeking to leverage experience and training to build long-term career in field. Well-known for thorough and detailed-oriented cleaning services. Dedicated to completing tasks on time and surpassing expectations. A reliable and well-organized team player committed to guest satisfaction. Skilled at deep cleaning, dusting, and polishing, etc. Proven history of performing with excellent work ethic and dependability. Has knowledge of cleaning chemicals and supplies. Considered hardworking, has an energetic personality, is resourceful, punctual and can stand for long periods of time. Works long shifts independently and efficiently to carry out routine cleaning needs. Effectively cleans buildings by disinfecting surfaces. Adaptable and driven with the ability to thrive in team-based or individually motivated settings. Has strengths in communication and collaboration. Accustomed to handling work and staff pressure in fast-paced environment. Successful at meeting quality and efficiency goals and accommodating client preferences regarding housekeeping methods.

Skills
  • Observant
  • First aid and CPR certified
  • Shift work experience
  • High level of integrity
  • Reliability
  • First aid certified
  • Customer service-focused
  • Deep cleaning procedures
  • Surface polishing
  • Closet detailing
  • Able to lift 50 lbs.
  • Interior and exterior cleaning
  • Focused and detail-oriented
  • Natural cleaning products
  • Cleaning methods
  • Chemical cleaning
  • Washing windows
  • Light fixtures and ceiling fans
  • Restroom detailing
  • Exceptional time management
  • Materials Management
  • Stress management
  • Excel
  • Differentiated instruction
  • Behavior modeling
  • Maintaining safe environments
  • Setting up activities
  • One-on-one and group instruction
  • Exceptional communicator
  • Decision making skills
  • English language fluency
  • Hardworking
  • Customer-oriented
  • Physically strong
  • Excellent oral and written communication
  • Stocking bathrooms
  • Dusting
  • Cleaning practices
  • Time management
  • Team building
Experience
08/2019 - 06/2020HousekeeperHCI Management Services | Winnebago, NE
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures and maintain safe environment.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Used dusting and polishing skills to leave clean and shiny appearance on all surfaces.
  • Swept and damp-mopped private stairways and hallways.
  • Swept, mopped, waxed and vacuumed carpeted and hard surface floors.
  • Disposed of hazardous materials in appropriate containers.
  • Logged and documented cleaning activities and reported on issues.
  • Verified each completed room against standard plans to maintain consistency.
  • Tracked cleaning supplies and inventory, reordering when necessary to maintain appropriate stock.
  • Exceeded company standards for cleanliness, sanitation and presentation.
  • Partnered with housekeeping team to maintain compliance with OSHA requirements and risk management protocol.
  • Contributed recommendations to leadership team to improve cleaning procedures.
  • Inspected public bathrooms on a daily basis.
  • Emptied wastebaskets and disposed of garbage in the restrooms to reduce spread of germs and enhance freshness.
  • Used Clorox cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Moved sofas and small office furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.
  • Sustained safety protocols to support proper and cost-effective equipment and material usage.
  • Reviewed employee performance and devised improvement plan to achieve goals.
09/2020 - CurrentSecurityNative Star Casino | Winnebago, NE
09/2020 - CurrentSecurityIron Horse Casino | Emerson, NE
  • Verified integrity and accuracy of photo ID's, tickets and passports prior to authorizing passage.
  • Guarded restricted areas to prevent unauthorized entry.
  • Oversaw premises to identify security risks to promote employee and visitor safety.
  • Patrolled and secured industrial and commercial premises to prevent intrusion.
  • Enforced security regulations and escorted non-compliant individuals to private areas for processing.
  • Operated scanning equipment to keep entrance lines moving efficiently.
  • Investigated alarms and disturbances to maintain safety.
  • Maintained professional and respectful demeanor, even in situations of extreme stress, remaining alert, focused and effective to carry out security-related missions.
  • Communicated violations to appropriate personnel and followed up with detailed documentation of incidents.
  • Greeted casino guests and made each feel welcome, directing individuals to target casino areas to begin engagement with internal services.
  • Leveraged strong interpersonal and communication skills to interact successful with management, peers and patrons of all backgrounds.
  • Improved operations by working with team members and customers to find workable solutions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Recognized by management for providing exceptional customer service.
  • Created agendas and communication materials for team meetings.
  • Improved customer satisfaction by finding creative solutions to problems.
Education and Training
05/2006High School Diploma
Winnebago High School | Winnebago, NE
Associate of Arts: Child Development
Little Priest Tribal College | Winnebago, NE
Associate of Science: Medical Administrative Assisting
Ultimate Medical Academy - Clearwater | Clearwater, FL
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Resume Overview

Companies Worked For:

  • HCI Management Services
  • Native Star Casino
  • Iron Horse Casino

School Attended

  • Winnebago High School
  • Little Priest Tribal College
  • Ultimate Medical Academy - Clearwater

Job Titles Held:

  • Housekeeper
  • Security

Degrees

  • 05/2006 High School Diploma
    Associate of Arts : Child Development
    Associate of Science : Medical Administrative Assisting

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