I’m a mother of three kids I’m a hard worker and I love my job I’m very passionate about my job I will be grateful I am very honored to work with you I’m fast on my feet I’m a fast learner , i’m very patient and consistent.
Skills
Mopping and buffing floors
Able to lift [Number] lbs.
Dish preparation
Polishing surfaces
Chemical cleaning
Hardworking
Five-star resort cleaning
Stocking bathrooms
Hospitality background
Experience
Housekeeper , 01/2021 to Current Peabody Retirement Community – North Manchester, IN,
Employed deep-cleaning techniques for areas in need of additional sanitation.
Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
Reduced average cleaning time per room from [Number] to [Number] minutes by [Action].
Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.
Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests.
Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
Assembled complimentary gift baskets and champagne to greet VIP guests upon arrival.
Interacted pleasantly with clients and guests when performing daily duties.
Replenished drinking glasses, writing supplies and other hotel amenities to provide elements of comfort and convenience for guests.
Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
Requested maintenance orders to fix non-working equipment and address room damage.
Checked [Number] rooms per day to verify vacancies post-checkout.
Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
Laundered sheets and removed stains to restore linens to pristine condition.
Supplied extra towels and toiletries when requested to optimize guest comfort.
Housekeeping , 09/2017 to 01/2018 Dignity Health – Gilbert, AZ,
Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
Employed deep-cleaning techniques for areas in need of additional sanitation.
Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
Assembled complimentary gift baskets and champagne to greet VIP guests upon arrival.
Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests.
Supplied extra towels and toiletries when requested to optimize guest comfort.
Checked [Number] rooms per day to verify vacancies post-checkout.
Replenished drinking glasses, writing supplies and other hotel amenities to provide elements of comfort and convenience for guests.
Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
Reduced average cleaning time per room from [Number] to [Number] minutes by [Action].
Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
Laundered sheets and removed stains to restore linens to pristine condition.
Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
Interacted pleasantly with clients and guests when performing daily duties.
Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.
Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
Requested maintenance orders to fix non-working equipment and address room damage.
Waitress, 05/2014 to 11/2016 Healthcare Services Group – Annapolis, MD,
Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Increased sales of high margin menu items through effective upselling.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Assisted kitchen staff with food counts by determining number of items required for complete service.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Education and Training
GED: , Expected in 06/2013 Getway Program - Camden, NJ GPA:
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