Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

I’m a mother of three kids I’m a hard worker and I love my job I’m very passionate about my job I will be grateful I am very honored to work with you I’m fast on my feet I’m a fast learner , i’m very patient and consistent.

Skills
  • Mopping and buffing floors
  • Able to lift [Number] lbs.
  • Dish preparation
  • Polishing surfaces
  • Chemical cleaning
  • Hardworking
  • Five-star resort cleaning
  • Stocking bathrooms
  • Hospitality background
Experience
Housekeeper , 01/2021 to Current
Peabody Retirement CommunityNorth Manchester, IN,
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Reduced average cleaning time per room from [Number] to [Number] minutes by [Action].
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Assembled complimentary gift baskets and champagne to greet VIP guests upon arrival.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Replenished drinking glasses, writing supplies and other hotel amenities to provide elements of comfort and convenience for guests.
  • Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Checked [Number] rooms per day to verify vacancies post-checkout.
  • Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Supplied extra towels and toiletries when requested to optimize guest comfort.
Housekeeping , 09/2017 to 01/2018
Dignity HealthGilbert, AZ,
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Assembled complimentary gift baskets and champagne to greet VIP guests upon arrival.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests.
  • Supplied extra towels and toiletries when requested to optimize guest comfort.
  • Checked [Number] rooms per day to verify vacancies post-checkout.
  • Replenished drinking glasses, writing supplies and other hotel amenities to provide elements of comfort and convenience for guests.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
  • Reduced average cleaning time per room from [Number] to [Number] minutes by [Action].
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.
  • Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
  • Requested maintenance orders to fix non-working equipment and address room damage.
Waitress, 05/2014 to 11/2016
Healthcare Services GroupAnnapolis, MD,
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Increased sales of high margin menu items through effective upselling.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Education and Training
GED: , Expected in 06/2013
Getway Program - Camden, NJ
GPA:

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School Attended

  • Getway Program

Job Titles Held:

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  • Housekeeping
  • Waitress

Degrees

  • GED

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