- , , 100 Montgomery St. 10th Floor
- Home: (555) 432-1000
- Cell:
- resumesample@example.com
I’m a mother of three kids I’m a hard worker and I love my job I’m very passionate about my job I will be grateful I am very honored to work with you I’m fast on my feet I’m a fast learner , i’m very patient and consistent.
- Mopping and buffing floors
- Able to lift [Number] lbs.
- Dish preparation
- Polishing surfaces
- Chemical cleaning
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- Hardworking
- Five-star resort cleaning
- Stocking bathrooms
- Hospitality background
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Housekeeper , 01/2021 to Current
Peabody Retirement Community – North Manchester, IN,
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Reduced average cleaning time per room from [Number] to [Number] minutes by [Action].
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
- Assembled complimentary gift baskets and champagne to greet VIP guests upon arrival.
- Interacted pleasantly with clients and guests when performing daily duties.
- Replenished drinking glasses, writing supplies and other hotel amenities to provide elements of comfort and convenience for guests.
- Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
- Requested maintenance orders to fix non-working equipment and address room damage.
- Checked [Number] rooms per day to verify vacancies post-checkout.
- Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
Housekeeping , 09/2017 to 01/2018
Dignity Health – Gilbert, AZ,
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Assembled complimentary gift baskets and champagne to greet VIP guests upon arrival.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Checked [Number] rooms per day to verify vacancies post-checkout.
- Replenished drinking glasses, writing supplies and other hotel amenities to provide elements of comfort and convenience for guests.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
- Reduced average cleaning time per room from [Number] to [Number] minutes by [Action].
- Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
- Interacted pleasantly with clients and guests when performing daily duties.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.
- Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
- Requested maintenance orders to fix non-working equipment and address room damage.
Waitress, 05/2014 to 11/2016
Healthcare Services Group – Annapolis, MD,
- Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
- Increased sales of high margin menu items through effective upselling.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
- Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
- Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
- Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Assisted kitchen staff with food counts by determining number of items required for complete service.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
- Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
- Minimized customer wait times by efficiently taking and filling large volume of orders each day.
GED: , Expected in 06/2013
Getway Program - Camden, NJ
GPA:
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