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Housekeeper Resume Example

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TK

HOUSEKEEPER
Summary

Exceptional multitasker with dependability and thoroughness in every aspect of my job.

Looking forward to advancing at Presbyterian medical center I am career driven and strive towards success in the workplace.

I have dealt with OSHA compliance since I was 16 years old while I was a lifeguard for the city of Santa Fe.

Studied rules and regulations of large corporations and policies as required while employed by King Insurance company.

Certified (EPA approved) in the proper use of refrigerant recovery and recycling equipment

Skills
  • Exceptional time management
  • Ergonomics and safety training
  • Able to lift 100+ lbs.
  • Focused and detail-oriented
  • Excellent oral and written communication
  • Customer-oriented
  • English language fluency
  • Hardworking
  • Exceptional communicator
Education and Training
High School DiplomaCapital High SchoolSanta Fe,NM,05/2002
Some College (No Degree)College of Santa Fe Santa Fe,NM,Public Relations And Communications
Experience
AramarkHousekeeper | Santa Fe, NM04/2019 to Current
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures and maintain safe environment.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
  • Checked 30 rooms per day to verify vacancies post-checkout.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
Jiffy LubeBrake Technician | Santa Fe, NM09/2012 to 03/2019
  • Devised strategies for optimizing work procedures, technical training and standard processes.
  • Evaluated and reviewed staff performance.
  • Developed strategies to align staff with corporate goals.
  • Resolved customer issues and provided creative solutions.
  • Kept resources current, organized and maintained in optimal condition.
  • Trained end-users in best practices to minimize errors and protect key data.
  • Expanded systems with new features and structural components.
  • Troubleshot and resolved problems with programs and systems.
  • Performed maintenance inspections, tune-ups, oil changes and other key services.
  • Trained and guided employees on correct methods for performing different repairs and maintenance services.
  • Communicated advanced mechanical information to non-mechanical people in easy-to-understand terms.
  • Tracked mechanical and repair problems and discussed solutions with shop leadership.
  • Communicated with customers to explain estimates and provide expected delivery and repair timelines; addressed customer questions or concerns to enhance customer satisfaction.
  • Completed simple and advanced repairs according to specifications for systems such as brakes, exhaust and electrical.
  • Performed routine and reparative maintenance for company freight and trucks.
  • Maintained accurate records of purchases, titles and sales to facilitate planning and sustain best practices.
  • Conducted inspections and tests to verify safety and compliance with emissions limits.
  • Detected combustible gas and refrigerant leaks using special instruments.
  • Performed customer work and warranty repairs in compliance with manufacturer standards.
  • Performed troubleshooting and diagnostic procedures to locate the source of malfunctions.
  • Troubleshot faults and devised successful solutions in a self-directed manner.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Improved operations by working with team members and customers to find workable solutions.
  • Recognized by management for providing exceptional customer service.
King Insurance AgencyLicensed Insurance Producer | Santa Fe, NM09/2005 to 09/2012
  • Upsold products to policyholders and potential new clients.
  • Exceeded company sales goals for new policies.
  • Pursued continued professional development through insurance workshops, course and webinars.
  • Offered policy guidance and management to promote asset protection.
  • Leveraged knowledge of customer and market to sell specific programs and initiatives.
  • Engaged customers and provided high level of service by carefully explaining details about documents.
  • Analyzed customer needs and provided best options, upselling products and services.
  • Drove client retention by increasing savings opportunities and identifying premium discounts.
  • Strategized long-term business objectives by assessing customer feedback for direction on process improvements.
  • Skillfully and patiently explained coverage options to potential policyholders, answering any questions or concerns.
  • Streamlined operational efficiencies by researching problems and delivering speedy issues resolution.
City of Santa FeLifeguard | Santa Fe, NM07/2000 to 01/2005
  • Garnered valuable advice to new swimmers on specific techniques and provided tips on building strength.
  • Led swimmer instructional lessons with participants of varying ages to share optimal swim techniques and build strength.
  • Kept watch over swimmers to respond quickly to distress situations.
  • Contacted emergency personnel and provided aid while waiting for further assistance.
  • Kept equipment in good working order with frequent inspections and minor repairs.
  • Monitored behaviors for safety violations and took steps to prevent further violations.
  • Consistently complied with pool regulations and policies while encouraging staff to adhere to guidelines.
  • Maintained neat and clean pool area and clean water at all times.
  • Completed routine safety training and instructed all patrons to follow safety rules.
  • Updated logs detailing weather conditions, treatments provided and incident information to keep management informed of activities.
  • Optimized customer service by resolving issues quickly and with courteous demeanor.
  • Alerted patrons to immediate storm conditions by directing them to exit water immediately.
  • Performed basic life support, including CPR to stabilize individuals prior to ambulance arrival.
  • Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
  • Partnered with fellow team members on new customer service program to promote seamless transitions.
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Resume Overview

Companies Worked For:

  • Aramark
  • Jiffy Lube
  • King Insurance Agency
  • City of Santa Fe

School Attended

  • Capital High School
  • College of Santa Fe

Job Titles Held:

  • Housekeeper
  • Brake Technician
  • Licensed Insurance Producer
  • Lifeguard

Degrees

  • High School Diploma
    Some College (No Degree)

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