Housekeeper Resume Example Riverview Health And Rehab

HOUSEKEEPER

Summary

Compassionate individual proudly offering a background in housekeeping for several assisted living centers. Courteous and cordial with the desire to maintain a healthy living environment for all residents.

Bilingual Housekeeper adept at learning new tasks and concepts while managing time with efficiency and achieving optimal results. Conscientious and capable of taking initiative.

Well-organized individual possessing excellent time management and cleaning skills. Trustworthy professional capable of accepting direction and following through. In-depth knowledge of cleaning equipment operations, including carpet cleaning equipment.

Professional Housekeeper with strong organizational and multi-tasking skills, as well as superior time and resource management capabilities. Seeking long-term employment with established commercial cleaning business.

Dedicated and energetic housekeeping professional able to work well in fast-paced, high-pressure environments. Reliable and responsible with a positive attitude.

Skills

Mopping and buffing floors
Dusting
Washing windows
Dish preparation
Exceptional time management
Chandelier cleaning
Cleaning methods
Caring for fine china
Bloodborne pathogen training

Chemical cleaning
Closet detailing
Hardworking
Natural cleaning products
Issue resolution
POS systems
Liquor regulations and compliance
Payment processing
Cash drawer balancing

Education and Training

High School DiplomaNorth Myrtle Beach High SchoolCity,State,2020

Experience

Riverview Health And RehabHousekeeper | Savannah , GA06/2020 to Current

Swept and vacuumed floors, hallways and stairwells.
Requested maintenance orders to fix non-working equipment and address any room damage.
Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
Organized supplies for efficient use based on expected customer needs.
Dusted ceiling air conditioning diffusers and ventilation systems.
Draped and folded guests' clothing, paired shoes and neatly arranged toiletries.
Replaced sheets and pillowcases daily and used hospitality corners on all beds.
Kept utility sink rooms in clean, neat and orderly condition.
Reported all maintenance issues to the housekeeping status board.
Removed finger marks and smudges from vertical surfaces, including doors, frames and glass partitions.
Supplied guests with extra towels and toiletries when requested.
Set up and cleaned banquet and conference rooms.
Hand dusted and wiped clean office furniture, fixtures and window sills.
Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
Replenished hotel amenities such as drinking glasses and writing supplies.

City Of BallwinBabysitter | Ellisville , MO06/2020 to Current

Devised activities helping promote physical and mental development.
Observed and monitored play to identify developmental strengths and target areas for enrichment activities.
Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
Provided children with nurturing, safe environments to promote emotional, social and intellectual growth.
Balanced schedules to provide optimal rest, play and educational periods.
Built relationships with children by regularly discussing school, friends and favorite activities.
Cleaned toys, play equipment, dishes and other surfaces to keep facility sanitary.
Researched food allergies to better understand and provide higher level of care and oversight for individuals with such conditions.
Helped older kids complete homework, school projects and chores.
Fostered learning relationships with children by creating educational and productive games and projects.
Accompanied children on outings to approved locations as well as after-school activities.
Minimized TV and mobile device time by engaging children with games and reading books.
Cut snack foods into bite-sized pieces before serving to young children and monitored closely during snack time to prevent choking.
Assisted children with bathing and potty training to instill good hygiene from young age.

HcaCashier | Inverness , FL03/2019 to Current

Helped customers find specific products, answering questions and offering advice.
Provided assistance with purchases, locating items and signing up for rewards programs.
Read weekly sales inserts and monitored price changes.
Processed returned items in accordance with store policy.
Monitored sidewalk sales events to protect products, added new merchandise and rang up purchases at outside registers.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Welcomed customers, offering assistance to help find necessary store items.
Troubleshot and resolved issues with cash registers, card scanners and printers.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Properly verified customer identification for alcohol or tobacco purchases.
Worked closely with front-end staff to assist customers.
Compiled and updated client data to track payments trends and support accurate accounting.
Learned roles of other departments to provide coverage and keep store operational.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Assisted customers with account updates, new service additions and promotional offers.
Processed customer payments quickly and returned exact change and receipts.
Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
Trained new team members in cash register operation, stock procedures and customer service.
Drove sales and add-on purchases by promoting specific item options to customers.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.

QvaleagFront Desk Receptionist | San Jose , CA07/2016 to Current

Arranged special accommodations for guests to maintain optimal satisfaction
Posted room charges such as food, liquor and telephone calls based on individual customer actions.
Provided property details to patrons, including dining areas, pool, spa and fitness center.
Balanced accounts and conducted nightly audits to keep bookkeeping current.
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Monitored reservations to track incoming parties and special events.
Educated patrons on entertainment and sporting events in nearby areas and made reservations to establishments, boosting local tourism.
Computed guest billings and posted charges to room accounts.
Received all incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
Worked with front desk to meet all incoming guest needs, smooth check-in processes and maximize satisfaction.
Transmitted information or documents to customers, using computer, mail or facsimile machine.
Personally addressed and welcomed alot of guests to business per day, improving overall customer service and engagement.
Coordinated front desk operations and diligently helped all in-person visitors and callers with knowledgeable assistance.
Warmly greeted incoming guests, issuing room keys and providing information regarding policies and amenities.
Protected team members and guests from accidents by following safety protocols and proactively monitoring all building areas for hazards.
Signed for packages, recorded all deliveries and distributed to inter-company personnel.
Set and optimized employee schedules to secure proper coverage for all shifts.
Input customer data using choiceadvantage software and made immediate updates to reflect room changes.
Delivered exceptional services and support to team members and guests, maximizing productivity and customer satisfaction.
Maintained accurate bookkeeping of important files, ran reports and delivered updates on occupancy and revenues to front desk on everyday basis.
Scheduled meetings for internal personnel, partners and clients using Calender.
Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
Provided key administrative support to 13 coworkers, taking on tasks like assigning rooms and making sure billing is correct during peak times.
Managed customer complaints and rectified issues to complete satisfaction.
Initiated cleaning and upkeep of rooms, informing housekeeping when rooms had been vacated.
Handled multi-line switchboard for busy office and routed incoming calls to correct individuals.

Resume Overview

School Attended

North Myrtle Beach High School

Job Titles Held:

Housekeeper
Babysitter
Cashier
Front Desk Receptionist

Degrees

High School Diploma

Housekeeper Resume Example

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