I am a hard working, ambitious student who is eager to learn and work while earning my degree. I have 1 year experience in retail as well as experience in house sitting and dog walking. I also have a handful of experience in catering and volunteering. I am an open and positive communicator and can handle difficult situations using a calm and level-headed approach while meeting a customers needs. While working in retail,I became skilled at connecting with people and promoting products. I am experienced in maintaining stock, setting up promotions and merchandising items and I am trained in using a cash register or computer. I have trained multiple employees as well. As a former volunteer and as a caterer, I have multiple years of experience with food handling, managing ingredient preparation, trash removal and other needs with little supervision. House sitting and catering provided me with excellent time management skills and personal responsibility. I am adaptable and driven with a strong work ethic and ability to thrive in team-based or individually motivated settings.
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- Communicated with clients by sending updates and photos.
- Fed, watered, walked and exercised dogs or other pets.
- Reported property damage or signs of attempted break-ins.
- Checked home's windows and doors for secured and locked entry points.
- Collected mail and packages for homeowners and stored in secure location.
- Completed regular household maintenance and chores, including changing light bulbs and moving trash bins to curb.
- Monitored major systems such as water heater, air conditioner and toilets.
- Laundered clothing and bedding and changed linens to prevent spread of infection.
- Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
- Assisted with purchases, locating items and signing up for rewards programs.
- Stocked merchandise and completed sales floor recovery tasks to maintain readiness for new customers.
- Worked closely with front-end staff to assist customers and maintain satisfaction levels.
- Met all physical requirements with regular standing, lifting and reaching to move heavy boxes and full merchandise racks.
- Built relationships with repeat customers to encourage loyalty.
- Kept store presentable with regular cleaning and organization.
- Asked detailed questions to determine appropriate items to fill customer needs.
- Processed customer purchases and returns via cash and credit card.
- Delivered consistent and dedicated service through front-end customer engagement.
- Processed sales up to $7,000 with high accuracy using a register system.
- Learned roles of other departments to provide coverage and keep store operational.
- Modeled customer service best practices to team members to promote positive guest experiences.
- Handled all merchandise returns and exchanges, verifying eligibility of items and customers by examining pieces and receipts.
- Recommended companion items to increase sales and revenue.
- Constructed promotional, seasonal and discounted item displays to draw customer attention.
- Maintained clean, orderly and well-stocked register area.
- Promoted programs such as warranty sales, loyalty initiatives and private-label credit cards, educating patrons on features and benefits.
- Presented complementary merchandise to increase sales of promotional items.
- Promoted specific item options to drive sales and achieve add-on purchases.
- Reported product issues, including damaged items and incorrect pricing to manger.
- Trained new team members in cash register operation, stock procedures and customer service.
- Engaged customers with friendly smile and knowledgeable support to promote sales and build loyalty.
- Scheduled dog walking services and collected payments from pet owners.
- Walked up to two pets each day to provide exercise and allow bathroom breaks.
- Fed animals twice daily and refilled water dish for fresh water supply.
- Monitored dogs throughout walks to avoid obstacles, dangerous situations and confrontations with other problematic dogs.
- Supported animal health by keeping all areas clean, neat and properly sanitized.
- Attracted two new clients during a year through referrals and word-of-mouth marketing.
- Built rapport with dogs using verbal affirmations, petting and giving basic commands.
- Kept dogs safe by remaining alert to environmental conditions such as , pedestrians and aggressive dogs.
- Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
- Walked dogs at appropriate pace for breed, age and abilities to offer endurance-building jogs for athletic dogs and gentler walks for smaller, special needs or geriatric dogs.
- Walked over three dogs of varying sizes at one time while enforcing each dog's good behavior and walking manners.
- Developed long-term relationships with clients and bonded with animals through regular contact.
- Calculated payments by keeping accurate daily log of time spent with dogs, detailing activities and services provided.
Delta Epsilon Honor Society Member
American Taekwondo Association
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Resume Overview
School Attended
- James Madison High School
- Santa Rosa Junior College
Job Titles Held:
- House Sitter
- Retail Cashier
- Dog Walker
Degrees
- High School Diploma
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