House Person Resume Example
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HOUSE PERSON
Summary
Reliable [Job Title] dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction.
Skills
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Experience
House Person
Pauls Valley , OKAimbridge Hospitality/Feb 2020 to Apr 2020
Pauls Valley , OKAimbridge Hospitality/Feb 2020 to Apr 2020
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Organized supplies for efficient use based on expected customer needs.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
- Completed more than [Number] jobs each [Timeframe] while maintaining [Number]% satisfaction rating from customers.
- Offered guests details regarding hotel's amenities, local arts and culture, nightlife, dining options, attractions and museums.
- Immediately responded to guest concerns and requests and quickly handled all issues.
- Greeted visitors pleasantly upon arrival at hotel and offered immediate assistance.
- Delivered various items including newspapers, mail, faxes, messages, and check-out invoices to guest rooms.
- Achieved cost-savings by developing functional solutions to [Type] problems.
- Improved operations by working with team members and customers to find workable solutions.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
- Recognized by management for providing exceptional customer service.
- Maintained updated [Type] knowledge through [Task] and [Task].
- Collaborated with others to discuss new [Type] opportunities.
- Created agendas and communication materials for team meetings.
- Handled all delegated tasks, including [Task] and [Task].
- Answered [Number] calls per [Timeframe] to answer customer questions.
- Delivered [Product or Service] to customer locations.
Seasonal Delivery Driver
Ferndale , MIHoney Baked Ham/Dec 2019 to Jan 2020
Ferndale , MIHoney Baked Ham/Dec 2019 to Jan 2020
- Operated and maintained heavy equipment safely, including forklifts, stair climbers and pallet jacks.
- Unloaded packages from [Type] trucks for delivery to customers, taking care to prevent damage to merchandise and goods.
- Avoided delivery delays by carefully planning best routes with GPS.
- Entered customer orders in [Software] to document sales.
Stock Associate /Cashier
Us , MAMgm Resorts/Mar 2019 to Nov 2019
Us , MAMgm Resorts/Mar 2019 to Nov 2019
- Received payments for [Product or Service] and issued receipts.
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
- Processed [Number] transactions per day with exceptional accuracy.
- Operated cash register, collected payments and provided accurate change.
- Helped customers find specific products, answered questions and offered product advice.
- Increased sales [Number]% by suggesting specific purchases to customers.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
- Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
- Assisted customers with account updates, new service additions and promotional offers.
Housekeeping Attendant
City , STATEThe Westin Lake Las Vegas Resort & Spa/Aug 2018 to Jan 2019
City , STATEThe Westin Lake Las Vegas Resort & Spa/Aug 2018 to Jan 2019
- Replenished guest supplies and amenities.
- Cleaned and dusted cobwebs on light fixtures, baseboards and window sills.
- Organized supplies for efficient use based on expected customer needs.
- Informed supervisor when supplies were low.
- Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Maintained hotel locker rooms, lounges and back of house areas.
- Delivered special request items such as cribs to guest rooms.
- Assisted other hotel attendants with cleaning and room setup tasks during peak periods and holidays.
- Completed more than [Number] jobs each [Timeframe] while maintaining [Number]% satisfaction rating from customers.
- Polished and sanitized hard surfaces, including floors, counters, bathtubs and window sills.
- Performed [Number] point cleaning system saving cleaning time per room from [Number] to [Number] minutes while maintaining hotel quality standards.
- Maintained lobbies, guest rooms and halls, keeping safe environment for patrons.
- Mapped out daily cleaning work assignments by assessing vacant room roster.
- Conducted inventory of linens, cleaning supplies and toiletries and restocked housekeeping carts and storage closets.
- Furnished guests with clean linens and supplied rooms with toiletries as needed or requested.
- Removed all trash from rooms and replaced liners to wastebaskets.
- Responded to guest requests for linens and [Type] items quickly, which increased patron satisfaction rates by [Number]% on company scorecards.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Removed soiled linens and articles from rooms and delivered to laundry area.
- Interacted pleasantly with clients and guests when performing daily duties.
- Reported guest issues, safety and maintenance concerns immediately to [Job title].
- Used [Type] cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
Education and Training
High School DiplomaBasic High SchoolJun 2018City, State
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How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Completeness
- Strong summary
Resume Overview
School Attended
- Basic High School
Job Titles Held:
- House Person
- Seasonal Delivery Driver
- Stock Associate /Cashier
- Housekeeping Attendant
Degrees
- High School Diploma
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