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House Keeping Helpers Resume Example

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HOUSE KEEPING HELPERS
Summary

I have mind set and perfection,along with a timely manner.

My customer service interaction is fantastic as well the ability to work through any problem... Solving it and the best solution.

I as well can take sternlyness/bluntness with constructive criticism.

Enthusiastic Housekeeping Supervisor offering [Number] years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of guest needs. Greets and assists guests with questions or problems to resolve situations to promote guest satisfaction while maintaining service within policy guidelines.

Skills
  • Cleaning practices
  • Department coordination
  • Expense tracking
  • Guest relations
  • Document control
  • Mopping and buffing floors
  • Washing windows
  • Polishing surfaces
  • Quality assurance controls
  • Quality improvements
  • Customer service-focused
  • Quality assurance and control
  • Stocking bathrooms
Experience
House Keeping Helpers
Poulsbo , WA
Catholic Health Initiative/Feb 2003 to Current
  • Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.
  • Developed training programs to build employee performance, improve employee engagement and increase employee retention.
  • Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
  • Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
  • Supervised and supported housekeeping personnel to maximize quality of service and performance.
  • Reviewed employee performance and devised improvement plan to achieve goals.
  • Sustained safety protocols to support proper and cost-effective equipment and material usage.
  • Operated incinerators and trash compactors to dispose of garbage.
  • Stocked room attendant carts with supplies to keep carts organized and clean.
  • Liaised with vendors to obtain best pricing for housekeeping supplies and guest toiletries.
  • Collaborated with front desk to respond promptly to guest requests and promote positive experience.
  • Delegated daily tasks to employees to manage resources and meet deadlines.
  • Managed team of employees, daily progress reports and overall project planning.
Environmental Services Tech
Reno , NV
Grand Sierra Resort And Casino/Aug 2018 to Dec 2019
  • Cleaned and sanitized [Number] rooms daily.
  • Greeted patients and families, maintaining facility and team professionalism with friendly support.
  • Took care of rooms before patient admission or after discharge according to changing furniture and cleaning needs.
  • Maintained cleanliness and presentation of waiting area and rooms.
  • Inventoried, maintained or repaired cleaning supplies and ordered more.
  • Handled and stored hazardous chemicals safely to prevent injury or illness.
  • Reduced cleaning time by [Number]% while maintaining company quality standards.
  • Followed sanitation schedule and documented cleaning activities.
  • Complied with company policies regarding safe storage of chemicals.
  • Set up [Type] equipment for next day's operations.
EVS Floor Technician
City , STATE
Franklin Woods Community Hospital/Aug 2011 to Jun 2012
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
  • Reduced cleaning time by [Number]% while maintaining company quality standards.
  • Operated carpet extractors and floor buffers while adhering to all corporate safety measures.
  • Wiped down various surfaces using approved cleaning products to prevent growth of bacteria and viruses.
  • Organized custodial closets to easily find equipment and supplies.
  • Notified management of structural issues and major repairs.
  • Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.
  • Responded promptly to requests to clean and sanitize areas after accidents.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Maintained inventory of cleaning supplies and documented items requiring reorder.
  • Moved heavy furniture, equipment and supplies with hand trucks.
  • Performed deep cleaning duties such as floor buffing, carpet cleaning, duct cleaning and wall washing on [Timeframe] basis.
  • Maintained janitorial equipment and performed minor repairs to extend machine life and avoid malfunctions.
  • Assessed functionality of cleaning equipment and performed repairs when needed.
  • Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
  • Used industrial cleaning equipment to quickly complete custodial tasks.
  • Adhered to safety processes for manual and electric cleaning equipment to minimize risk.
  • Checked inventory for required supplies and made lists for needed cleaning products.
Education and Training
High School DiplomaHampton High SchoolMay 2003City, State
  • Completed professional development in [Subject]
CNA/First Tennessee Technology Center Of ElizabethtonCity, State
Certificate: CNATennessee Technology Center Of ElizabethtonMar 2008City, State
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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

81Good
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Measurable results
  • Strong summary
  • Typos

Resume Overview

School Attended

  • Hampton High School
  • Tennessee Technology Center Of Elizabethton

Job Titles Held:

  • House Keeping Helpers
  • Environmental Services Tech
  • EVS Floor Technician

Degrees

  • High School Diploma
    CNA/First
    Certificate : CNA

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