LiveCareer-Resume

house keeper resume example with 7+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Detail-oriented Housekeeper well-known for ensuring thorough and detailed cleaning services. Reliable and quick-paced with excellent attention to detail. Offering 6 years of industry performance rooted in integrity and hard work.

Compassionate individual proudly offering a background in housekeeping for several assisted living centers. Courteous and cordial with the desire to maintain a healthy living environment for all residents.

Professional Housekeeper with strong organizational and multi-tasking skills, as well as superior time and resource management capabilities. Seeking long-term employment with established commercial cleaning business.

independent capacities. Bringing strong work ethic and excellent organizations skills

Skills
  • Warehouse operations understanding
  • Warehouse tools operation
  • Basic housekeeping duties
  • Warehouse activity management
  • Housekeeping skills
  • Warehouse team engagement
  • Warehouse oversight
  • Customer greeting
  • Customer assistance
  • Security monitoring
  • Credit and cash transactions
  • Merchandise restocking
  • Customer order recording
  • Coin counting
  • Cash register operation
  • Consumer behavior
  • Product and service understanding
  • Warm calling
  • Inbound and outbound calls
  • Performance-driven
  • Skilled negotiator
  • Product understanding
  • Script use
  • Call center experience
  • Contracts
  • Sales expertise
  • Persistent
  • Statistics
  • Schedule management
  • Reporting
  • Interpersonal and written communication
  • Retail sales
  • Assessed customer product needs and interests in order to best recommend suitable items.
  • Retail merchandising expertise
  • Team building
  • Customer service
Education and Training
Baltimore City College Baltimore, MD Expected in 08/2014 GED : - GPA :
Experience
Five Star Quality Care, Inc. - House Keeper
Denver, CO, 05/2008 - 10/2015
  • Swept and vacuumed floors, hallways and stairwells.
  • Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Kept utility sink rooms in clean, neat and orderly condition.
  • Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.
  • Cleaned rooms to satisfaction of over multiple daily clients.
  • Removed all trash from guest rooms, including emptying wastebaskets and properly disposing of all soiled linen.
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
  • Reduced average cleaning time per room from 15/30 to 30/1hr minutes.
  • Dusted and vacuumed multiple assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily.
  • Cleaned, sanitized and restocked bathrooms every time upon entry to keep facilities fresh.
  • Removed finger marks and smudges from vertical surfaces, including doors, frames and glass partitions.
  • Provided deep cleaning services for areas in need of additional sanitation.
  • Stocked toilet tissue and paper towels, as well as other restroom supplies.
  • Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
  • Hand dusted and wiped clean office furniture, fixtures and window sills.
  • Replaced sheets and pillowcases daily and used hospitality corners on all beds.
  • Performed basic cleaning tasks by polishing furniture, replacing trash bags, cleaning bathroom surfaces and replacing dirty linens and towels.
  • Used Lysol pinesol bleach fabuloso Mr. Clean cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
  • Used face mask as equipment and gloves for chemicals by following all manufacturer instructions to avoid burns, injuries and workplace accidents.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Moved beds, sofas and tables furniture to wipe down baseboards and alleviate dust and dirt from hard-to-reach areas.
  • Interacted pleasantly with clients and patrons when performing daily duties.
  • Swept and damp-mopped private stairways and hallways.
  • Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
  • Draped and folded guests' clothing, paired shoes and neatly arranged toiletries.
Veterans Canteen Service - Retail Sales Associate
Menlo Park, CA, 05/2014 - 10/2014
  • Generated brand awareness and positive product impressions to increase sales.
  • Initiated friendly conversation with each customer to determine level of assistance required.
  • Provided every customer with professional and polite support for sales and service needs.
  • Bagged, wrapped and packaged purchases according to customer needs.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Built customer loyalty by engaging with and identifying product needs of customers.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Promoted brand through event marketing, demonstrations and sales.
  • Assisted in ringing up sales at registers and bagging merchandise.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Followed all company policies, rules and procedures to promote company goals and ensure safety.
  • Completed all assigned training to stay updated on important policies and procedures.
  • Supported managers with organizing store and showcasing new items in eye-catching displays.
  • Reduced store theft 75% by observing customers, identifying security risks and always walking to check on merchandise and consistent with asking questions politely.
Emplicity - Telemarketer
Irvine, CA, 07/2013 - 11/2013
  • Boosted opportunities by 50% through exceptional sales ability and strong interpersonal skills with persuasive, positive and confident approach.
  • Made appointments with interested customers according to schedule availability.
  • Provided timely, courteous and knowledgeable responses to information requests.
  • Contributed to team efforts by successfully accomplishing as many calls in daily sales goals.
  • Utilized scripted sales strategies to converse with customers reached by manual dialing and automatic systems.
  • Contacted private individuals or businesses by telephone to solicit sales.
  • Educated customers about window sidings doors estimate and offerings meeting individual needs by describing offerings and answering questions.
  • Performed clerical and administrative duties like taking messages and transferring calls.
  • Broke down objections using friendly, persuasive strategies.
  • Gave information about available products and services including membership details and purchase advantages.
Bluegreen Resorts - Cashier
Saint Petersburg, FL, 04/2012 - 11/2012
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Monitored sidewalk sales events to protect products, added new merchandise and rang up purchases at outside registers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
  • Worked closely with front-end staff to assist customers.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Processed customer payments quickly and returned exact change and receipts.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Compiled and updated client data to track payments trends and support accurate accounting.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Helped customers find specific products, answering questions and offering advice.
  • Read weekly sales inserts and monitored price changes.

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Resume Overview

School Attended

  • Baltimore City College

Job Titles Held:

  • House Keeper
  • Retail Sales Associate
  • Telemarketer
  • Cashier

Degrees

  • GED

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