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Hotel Counselor Resume Example

Resume Score: 80%

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HOTEL COUNSELOR
Summary

Effective at handling a large number of guests in challenging settings. Looking to bring vast catering expertise to a challenging role with the opportunity for career growth. Careful and diligent catering professional with solid experience in similar roles. Skilled at preparing and managing food and drink stations and buffet lines with quality-driven and service-oriented approach. Observant and level-headed with good multitasking, organizational and communication skills. Hardworking catering with 1 years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff. Dedicated in construction brings more than 3 years of experience completing multiple, concurrent jobs. Specialized focus on achieving operational project goals. Detail-oriented, flexible team player provides expertise in equipment operation and process improvements. Resourceful self-starter provides adept navigation of various construction roles. Hardworking and reliable construction professional with physical stamina and job knowledge to handle any site need. Completes manual jobs and operates with heavy duty equipment. Experienced in framing, concrete work, site preparation and trenching. Reliable Counselor lends skilled supervision, activity planning and organization to individual patient assessment and treatment. Adeptly navigates stressful environments to deliver optimized outcomes. Dedicated to balancing high degree of compassionate care with privacy and understanding.

Skills
  • Tray passing
  • Plating and presentation
  • Food assembly
  • Menu knowledge
  • Delivering food
  • Buffet experience
  • Sanitation skills
  • Food allergy understanding
  • Safe food handling
  • Customer service
  • Table Bussing
  • Site preparation
  • Equipment maintenance
  • Construction
  • Flooring Installation
  • Materials handling
  • Framing
  • Project organization
  • Relationship development
  • Team building
  • Communications
  • Payment processing
  • Issue resolution
  • Cash drawer balancing
  • Customer greeting
  • ID verification
  • Loss prevention
  • Credit and cash transactions
  • Cash management
  • Customer assistance
  • Security monitoring
  • Customer order recording
  • Peer Counseling
  • Mental health support
Experience
09/2020 to Current
Hotel Counselor Episcopal Community Services Of San Francisco - San Francisco, CA
  • Developed comprehensive treatment plans focusing on accurate diagnosis and behavioral treatment of problems.
  • Created and reviewed reports to determine effectiveness of counseling program and make improvements.
  • Evaluated patient behavior, moods and other responses to determine correct diagnosis and devise treatment plans.
  • Responded to crisis situations when severe mental health and behavioral issues arose.
  • Checked facility for open windows, locked doors, malfunctioning smoke detectors and other safety hazards.
  • Administered medication to at-risk patients to assist individualized treatment plans.
07/2019 to Current
Catering ServerFoxtail Catering & Events - San Francisco, CA
  • Worked multi-course dinners with pre-plated foods.
  • Prepared individual condiments and dispensers for transportation to catering locations.
  • Loaded supplies and food into delivery vans and unloaded at events.
  • Set up and tore down all catering services in banquet halls and at customer locations.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Monitored and counted food stock and supplies to reorder on time.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Sent orders to kitchen staff by calling our chef
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
06/2016 to Current
Construction WorkerOscar paz - Daly City, CA
  • Built and disassembled scaffolds, bracing and barricades.
  • Notified supervisors of faulty operations and defective materials.
  • Sustained safety protocols to maintain secure, proper handling of equipment and materials.
  • Completed carpentry work, including installing crown molding and wood flooring to meet customer preferences.
  • Participated in demolition but also installations by remodeling kitchen, rooms or even a house
  • Logged inventory of materials used to maintain workplace access to supplies.
  • Assisted distribution of tools, materials and equipment to skilled workers.
  • Assembled structural components, replacing parts to meet regulatory code standards.
  • Renovated and produced physical structures to meet timeline and budgetary constraints.
02/2019 to 04/2020
CashierOffice Depot - Daly City, CA
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Inspected items for damage and obtained replacements for customers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Helped customers find specific products, answered questions and offered product advice.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Resolved issues with cash registers, card scanners and printers.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Education and Training
High School DiplomaSkyline College - San Bruno, CA
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Episcopal Community Services Of San Francisco
  • Foxtail Catering & Events
  • Oscar paz
  • Office Depot

School Attended

  • Skyline College

Job Titles Held:

  • Hotel Counselor
  • Catering Server
  • Construction Worker
  • Cashier

Degrees

  • High School Diploma

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