Experienced food service worker with solid background in food service and history tackling various tasks to support team. Knowledgeable about safe food handling and order taking with high standards for organization and cleanliness. Successful at offering speedy assistance to maximize customer satisfaction.
Skills
Dining customer service
Drawing blood
Leadership
Reliable and trustworthy
Menu knowledge
Safe food handling
Experience
06/2020 to Current
Hostess/Server/BusserYavapai College – Prescott, AZ,
Welcomed incoming patrons and seated at optimal locations based on individual preferences and server balancing requirements.
Assisted servers with table settings and beverage refills during busy periods.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
06/2019 to 03/2020
Hostess/serverIHOP Restaurants LLC – City, STATE,
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Operated POS terminals to input orders, split bills and calculate totals.
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
Prepared and served cold, hot and alcoholic beverages to guests.
Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
08/2017 to 02/2018
Cashier/CustodianMcDonald's – City, STATE,
Trained new team members in cash register operation, stock procedures and customer service.
Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
Helped customers find specific products, answering questions and offering advice.
Drove sales and add-on purchases by promoting specific item options to customers.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Worked closely with front-end staff to assist customers.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Assisted manager's with completing end-of-day counts and securing funds to prevent loss or theft.
01/2017 to 05/2017
VolunteerKingman Regional Medical Center – City, STATE,
Helped transport patients and assisted with discharges.
Delivered personal items such as newspapers and flowers throughout hospital.
Transported laboratory results, biological specimens and patient records to correct locations.
Gifted handmade items to hospital patients and visitors.
Sat with patients in need of companionship and emotional support.
Updated procedures necessary for compounding, mixing, packaging and labeling medications.
Communicated with patients with compassion while keeping medical information private.
Reviewed and assessed staff processes, reducing hazards posed for residents and staff while promoting regulatory compliance.
Education and Training
Expected in 05/2021
Associate of Science: Phlebotomy Mohave Community College - Kingman, AZ GPA:
Expected in 05/2019
High School Diploma: Lee Williams High School - Kingman, AZ GPA:
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