LiveCareer-Resume

hostess server resume example with 11+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Career Focus

Has prior work in dining restaurants as well as corporations such as Starbucks, Panera, and Red Mango located in Martinsville, New Jersey. As well as fine dining with Childress Vineyards, located in Lexington, North Carolina.

Is hoping to one day have a self-owned restaurant.

Summary of Skills
  • Inventory
  • POS / Micros
  • Microsoft Word / Excel
  • Deposits
  • Scheduling
  • Customer Service
  • Stocking / Organizing
Accomplishments

In High School, in between the summer of my Sophomore and Junior year, I started a dog walking business to earn some extra cash. I could have continued but with school and the many jobs I had I was unable to keep up with it.


Red Mango

  • Hired in August as an employee
  • Quickly moved to assistant Manager position at the end of September / beginning of October.
Professional Experience
Hostess / Server, 07/2015 to Current
Freeman Health SystemFrontenac, KS,
  • Has maintained knowledge of current menu items
  • Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
  • Appropriately suggested additional items to customers to increase restaurant sales.
  • Promptly served all food courses and alcoholic beverages to guests.
  • Regularly checked on guests to ensure satisfaction with each food course and beverages.
  • Skillfully anticipated and addressed guests' service needs.
  • Learned wines promptly and efficiently.
  • Completes side work with no problem.
  • Maintained an accurate wait list.
  • Transported all dirty tableware from dining room to dishwasher for proper cleaning.
  • Greeted guests in a pleasant and courteous manner.
  • Assisted servers and dining room hosts and quickly responded to guests' needs.
  • Regularly cleaned host stand.
  • Maximized table turns and rotated seating for maximum guest satisfaction.
  • Greeted guests and communicated about wait time.
  • Guided guests through the dining rooms and provided needed assistance.
  • Politely answered phones promptly and recorded and confirmed reservations.
Hostess / Server / Take-Out, 10/2013 to Current
Vail ResortsWest Dover, VT,
  • Has maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
  • Appropriately suggested additional items to customers to increase restaurant sales.
  • Maintained an accurate wait list.
  • Transported all dirty tableware from dining room to dishwasher for proper cleaning.
  • Greeted guests in a pleasant and courteous manner.
  • Assisted servers and dining room hosts and quickly responded to guests' needs.
  • Regularly cleaned host stand.
  • Maximized table turns and rotated seating for maximum guest satisfaction.
  • Greeted guests and communicated about wait time.
  • Guided guests through the dining rooms and provided needed assistance.
  • Politely answered phones promptly and recorded and confirmed reservations.
  • Promptly served all food courses and alcoholic beverages to guests.
  • Regularly checked on guests to ensure satisfaction with each food course and beverages.
  • Skillfully anticipated and addressed guests' service needs.
  • Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests' expectations.
  • Correctly calculated charges issued bills and collected payments.
  • Continually kept carpets and floor clear of debris.
Employee, 05/2014 to 07/2014
Vail ResortsHunter, NY,
  • Worked in between spring and fall semester.
  • Will accept payment from customers and made change as necessary.
  • Assisted co-workers.
  • Cleaned and maintained the beverage area, display cases, equipment, and order transaction area.
  • Cleaned up spilled food, drink and broken dishes, and removed empty bottles and trash.
  • Greeted customers in the restaurant, took and rang up orders, handled payment and thanked customers.
  • Inspected dining and serving areas to ensure cleanliness and proper setup.
Employee, 02/2010 to 07/2014
Soup ShoppeCity, STATE,
  • Will pick up shifts when in the area.
  • Accepts payment from customers and made change as necessary.
  • Assisted co-workers.
  • Took orders from patrons for food or beverages.
  • Removed trays and stacked dishes for return to kitchen.
  • Managed preparation and presentation of the desserts for all catered events.
  • Inspected dining and serving areas to ensure cleanliness and proper setup.
  • Performs serving, cleaning, and stocking duties in establishments.
  • Placed food servings on plates and trays according to orders or instructions.
  • Portions and wraps food.
  • Prepared food items such as sandwiches, salads, soups, and beverages.
  • Has knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Served as mentor to junior team members.
  • Worked quickly and efficiently, with minimal oversight, to accomplish assigned duties.
  • Cleaned bars, work areas, and tables.
  • Cleaned up spilled food, drink and broken dishes, and removed empty bottles and trash.
  • Greeted customers in the restaurant, took and rang up orders, handled payment and thanked customers.
  • Prepares and serves hot and cold beverages.
Employee / Assistant Manager, 07/2012 to 2013
Red MangoCity, STATE,
  • Will accept payment from customers and made change as necessary.
  • Has knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Served as mentor to junior team members.
  • Worked quickly and efficiently, with minimal oversight, to accomplish assigned duties.
  • Manages payroll and time and attendance systems.
  • Will accept payment from customers and made change as necessary.
  • Assisted co-workers.
  • Cleaned bars, work areas, and tables.
  • Cleaned up spilled food, drink and broken dishes, and removed empty bottles and trash.
  • Greeted customers in the restaurant, took and rang up orders, handled payment and thanked customers.
  • Loads dishwashers and hand-washed items such as pots, pans, and knives.
  • Performed dishwasher duties.
  • Prepares and serves hot and cold beverages.
Barista, 10/2013 to 2015
StarbucksCity, STATE,

Worked in both the Salisbury Store and the Basking Ridge Store during that time period.

  • Adhered to recipe and presentation standards for specialty coffee drinks
  • Weighed, ground and packed coffee per customer orders.
  • Correctly followed all health, safety and sanitation guidelines.
  • Greeted guests with a pleasant smile and superior customer service.
  • Has maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Can maintain calm demeanor during high-volume periods and special events.
  • Cleaned equipment, disposed of waste, closed registers and carried out other closing duties.
Hostess, 05/2011 to 07/2012
FocacceriaCity, STATE,
  • Maintained an accurate wait list.
  • Transported all dirty tableware from dining room to dishwasher for proper cleaning.
  • Greeted guests in a pleasant and courteous manner.
  • Assisted servers and dining room hosts and quickly responded to guests' needs.
  • Regularly cleaned host stand.
  • Maximized table turns and rotated seating for maximum guest satisfaction.
  • Greeted guests and communicated about wait time.
  • Guided guests through the dining rooms and provided needed assistance.
  • Politely answered phones promptly and recorded and confirmed reservations.
Hostess, 01/2010 to 08/2011
Rudolpho'sCity, STATE,

Maintained an accurate wait list.

Transported all dirty tableware from dining room to dishwasher for proper cleaning.

Greeted guests in a pleasant and courteous manner.

Assisted servers and dining room hosts and quickly responded to guests' needs.

Regularly cleaned host stand.

Maximized table turns and rotated seating for maximum guest satisfaction.

Greeted guests and communicated about wait time.

Guided guests through the dining rooms and provided needed assistance.

Politely answered phones promptly and recorded and confirmed reservations.

Employee, 04/2013 to 07/2013
Rossi Family ChiropracticCity, STATE,

There were events over the summer that required setting up for. Was also asked to help maintain a booth in a fair located in Phillipsburg, NJ.

Education
High School Diploma: , Expected in 2012 to Ridge High School - Salisbury, NJ
GPA:
Bachelor of Arts: Business Management, Expected in 2017 to Catawba College - Salisbury, NC
GPA:
Professional Affiliations

Panera

Starbucks

Catawba College

Skills
  • Customer Service
  • Microsoft Word / Microsoft Excel
  • Inventory
  • Scheduling
  • Organization
  • POS
  • Micros
  • Cashier
  • Money Orders / Deposits

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Resume Overview

School Attended

  • Ridge High School
  • Catawba College

Job Titles Held:

  • Hostess / Server
  • Hostess / Server / Take-Out
  • Employee
  • Employee
  • Employee / Assistant Manager
  • Barista
  • Hostess
  • Hostess
  • Employee

Degrees

  • High School Diploma
  • Bachelor of Arts

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