LiveCareer-Resume

hostess resume example with 1+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Early Childhood Education student currently attending Ohio University with background and previous work experience in childcare, restaurant industry, and customer service. In-depth knowledge of customer interaction coupled with organizational and positive communication abilities. Proven history of reliability, accountability and extreme work ethic.

Skills
  • Service prioritization
  • Working collaboratively
  • Communication
  • Reliable and trustworthy
  • Friendly, positive attitude
  • Critical thinking
  • Organization
  • Dining customer service
  • Safe food handling
  • People skills
  • Work ethic
  • Basic math
Experience
Hostess, 06/2020 to 01/2021
Mhc Equity Lifestyle PropertiesWelches, OR,

Hostess:

  • Answered phone calls to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Stayed aware of server availability and table turnover to make quick decisions about seating locations.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests by cleaning and bussing tables often.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Enhanced guests' experiences by fulfilling special requests during visits.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Communicated with kitchen staff about cook times to ensure customer satisfaction.
  • Cleaned and restocked counter areas, restrooms and checked server supplies to facilitate operations.
  • Completed closing shift duties by emptying trash, restocking/cleaning restrooms, and polishing/rolling silverware.
  • Completed opening shift duties by checking reservations for day, wiping tables, dusting dining areas, stocking silverware bins and menu drawers, cleaning mirrors and setting up server floor plans on tablet.
Nanny, 05/2020 to 08/2020
Bright Horizons Family SolutonsEnglewood, CO,
  • Provided direct-care services for 2 children of varying ages, promoting safe, healthy and fun lifestyle.
  • Kept parents' contact information, emergency services phone number and child’s health history on hand in case of emergency situations.
  • Planned excursions to enhance physical abilities and expose children to stimulating, educational activities.
  • Regulated children's schedules to balance rest, learning and play.
  • Prepared balanced meals and snacks for children to encourage nutrition and health development.
  • Transported children to and from extra-curricular activities, play-dates and fun exercise outings.
Trampoline Supervisor, Party Host, Front Desk , 06/2018 to 08/2019
Rockin' Jump Trampoline ParkCity, STATE,

Trampoline Supervisor:

  • Ensure guests were compliant to safety regulations.
  • Inspected and cleaned equipment to detect wear and tear, notifying managers of issues needing repair.
  • Educated guests on facilities, entertainment options and rules and regulations of trampoline park.
  • Operated attraction equipment such as rock climbing wall, obstacle course and x-beam course.
  • Monitored facility to verify visitors followed rules and safety procedures, such as wearing special Rockin Jump park socks, to protect customers and reduce liability risks.
  • Checked harness of all rock climbers to maximize safety and manage risk.

Party Host:

  • Greeted and checked in guests in friendly and professional manner to promote positive, memorable experiences.
  • Engaged with children to maintain safety and interest in activities during parties.
  • Planned, decorated and organized party activities based on participant preferences and requests.
  • Facilitated and supervised birthday party activities, including games, prizes, gifts and cake.
  • Served food and beverages to guests and refilled glasses promptly.

Front Desk Receptionist:

  • Explained and pointed out property details to guests, including dining areas, cafe, trampoline attractions, party rooms and bathrooms.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Solved minor customer issues and escalated major problems immediately to managers.
  • Secured guest valuables in lockers.
  • Monitored reservations to track incoming parties and special events.
  • Handled payment processing duties and provided customers with receipts and proper bills and change.
  • Answered phone calls to assist customers with questions and/or schedule birthday parties and special events.
  • Cleaned and managed restroom facilities and trampoline attractions when trampoline supervisors needed assistance.
Education and Training
High School Diploma: , Expected in 05/2019
Westerville Central High School - Westerville, OH
GPA:

High School Sport Participation:

  • Football & Basketball Cheerleader: 8 seasons total
  • Varsity Competition Cheerleader: 3 years total

High School Participation:

  • Office Helper: assisted office staff with any needs, ran student passes to classrooms around buildings,organized and stocked office supplies
  • Junior Mentor: traveled to local middle schools to give advice and help middle school students prepare for upcoming high school years, build connections with students and make them comfortable with older members of the community
  • School Newspaper Staff Member-Layout Specialist: created templates, edited pictures and graphic visuals and edited other staff members articles
  • School Newspaper Staff Member-On Campus Editor: interviewed students at school, kept up to date on sports and activities within the school, wrote articles relating specifically to school/staff members and special events occurring withing the school, edited other staff members articles
  • KUB Club Member: assisting special needs students in classroom and homework activities
  • National Honor Society Member: volunteered around school and community, tutored students in math

High School Honors, Achievements and Awards:

  • Honor roll recipient 4 years
  • Graduated with honors diploma
  • Scholar athlete 8 seasons
  • Passed and received college credit fr 2 AP courses
  • Academic varsity letter recipient 3 years
  • Cheerleading varsity letter recipient 3 years
: Early Childhood Education, Expected in
Ohio University - Athens, Ohio,
GPA:

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Resume Overview

School Attended

  • Westerville Central High School
  • Ohio University

Job Titles Held:

  • Hostess
  • Nanny
  • Trampoline Supervisor, Party Host, Front Desk

Degrees

  • High School Diploma
  • Some College (No Degree)

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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