Hostess resume example with 4+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Positive and upbeat worker who makes customers and patients feel welcome and safe while managing and completing tasks and business requirements. Knowledgeable about the human body, exercises that help to reduce pain and pleasing people. Successful in maintaining efficiency and calm in fast-paced environments.

  • Check payment processing
  • Menu memorization
  • Seating assignment preparation
  • Effective customer upselling
  • Dining customer service
  • Critical thinking
  • Planning
  • Time management
  • Collaboration
  • Flexible
  • Work ethic
  • Problem resolution
  • People skills
05/2019 to Current
Hostess Morris Hospital Mazon, IL,
  • Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
  • Set up and decorated menu marketing boards with current meal and drink specials.
  • Notified server after seating parties in section to facilitate prompt service.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Answered questions about food and order statuses for waiting customers.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
  • Managed daily card and cash transactions by maintaining payment records and investigating irregularities.
  • Checked dining and serving areas every 15 minutes to verify proper cleanliness and readiness for guests.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
10/2020 to 11/2020
Caretaker Pacific National Cook, MN,

Randy has a muscular degenerative disease that left him with little mobility in his body. During my time working for the Smits, I would get Randy ready for the day. This overall task included bathing and dressing him, as well as assisting him in brushing his teeth, using the restroom, taking his morning medication, preparing and getting him into his motorized wheelchair. I went into this job unaware of how much energy it would take for Randy to start his day but learning this made my job more enjoyable and purpose-driven. The couple was so appreciative of my daily tasks and I learned a lot about the body during my time there.

06/2016 to 10/2018
Banquet Server Grand Casino Ml Corporate Ventures, MN,
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Collaborated with kitchen staff to maintain efficiency in food delivery, adapting service based on customer requests and kitchen readiness.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Verified food tray contents and transported each from kitchen to banquet hall.
  • Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Carried appetizer and drink trays around [Type] events, maneuvering around guests and furniture without spilling.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Collected dishes promptly after each course, cleared crumbs and glassware, and maintained customer satisfaction.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Education and Training
Expected in 05/2022
High School Diploma:
Hope College - Holland, MI

I was able to make the Dean’s list at Hope College in 2018. This was a very prideful experience. When I received an email stating that I had made the Dean’s list, I was flooded with relief and pride as it was very evident that my hard work had paid off that semester. This was an occurrence I am very proud of and is a constant inspiration for me to make it again. I take my academics very seriously and am always looking forward to learning. However, I have found that as my college career progresses, my courses are becoming more difficult- which pushes me to work harder every day.

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Resume Overview

School Attended

  • Hope College

Job Titles Held:

  • Hostess
  • Caretaker
  • Banquet Server


  • High School Diploma

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