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Hostess Resume Example

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HOSTESS
Summary

Hardworking and motivated individual with the potential and desire to provide value and service at the highest level.

Skills
  • Ice restocking
  • Clearing tables
  • Supply replenishment
  • Glass washing
  • Cleaning skills
  • Table setup
  • Dining room organization
  • Customer seating
  • Menu inquiries
  • Food running
  • Table bussing
  • Safe food handling
  • Seating assignment preparation
  • Check payment processing
  • Inventory management
  • Customer service
  • Time management
  • Event coordination
  • Prompt table clearance
Experience
Hostess|Excela Health - North Huntingdon , PA|12/2018 - 09/2019
  • Answered telephone to provide establishment information and take party reservations.
  • Scheduled reservations, notified servers and managers of large groups in advance and prepared seating ahead of guests arrival.
  • Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
  • Notified servers after seating parties in section for prompt service.
  • Enhanced guests' experiences by fulfilling special requests during visits.
  • Tracked seated guests and available seating using OpenTable.
  • Recognized VIP customers immediately and provided special treatment, including preferred tables.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
  • Guided guests to appropriate seating for party size, provided with menus and silverware.
  • Made special accommodations for customers by collaborating with front of house staff to move tables and adjust seating.
  • Cleaned and restocked front counter areas, got change for register and checked server supplies.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
Busser|Chef Point Restaurant & Bar - Colleyville , TX|02/2019 - 09/2019
  • Verified adequate levels of supplies such as linens and trays and restocked low items.
  • Cleared tables efficiently to maintain high turnover rate and minimize wait times.
  • Increased productivity by working quickly, helping other bussers and looking for ways to improve.
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Cleaned table tops and floors of assigned areas while assisting team members with daily tasks.
  • Led team in carrying out day-to-day tasks with customer service program in mind.
  • Consistently went above and beyond expectations by helping with bussing and food running to support teammates and provide customer service.
  • Resolved various customer issues quickly to increase customer satisfaction.
  • Successfully balanced time and customer service seamlessly without sacrificing work quality.
  • Collaborated with restaurant staff, including management and shift leader on meeting needs and satisfying customer requests.
  • Trained new employees to perform duties by showing how to navigate their environment efficiently to increase overall quality of workspace..
  • Backed up cashier staff to process customer orders and payments.
  • Proactively assessed customer needs and provided beverage refills, condiments and other services.
Barback|Proper Hospitality - Malibu , CA|03/2019 - 09/2019
  • Replenished bar glasses, garnishes and condiments.
  • Checked identification for each person purchasing alcohol.
  • Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently.
  • Took food and drinks to bar and table customers.
  • Removed, washed and polished empty glasses, took plates to kitchen and discarded trash.
  • Applied proactive and resourceful nature to create pleasant guest experiences.
  • Supported serving staff in delivering accurate and well-presented food orders.
  • Be everywhere the bartender can't be.
  • Helped take out trash and linen bags at end of night.
  • Closed the bar and made sure our station was cleaned and prepared for tomorrow.
Server|Your Life Senior Living - Wildwood , FL|03/2019 - 09/2019
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Partnered with team members to efficiently serve food and beverages.
  • Served average of 80 patrons daily at dine-in restaurant with exceptional service.
  • Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Sent orders to kitchen staff by POS System.
  • Rearranged tables and chairs, located or rolled extra silverware and requested extra menus to prepare for large groups.
  • Calculated charges, issued table checks and collected payments from customers.
Education and Training
Irvine High School||City|08/2016High School Diploma
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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

80Good
Resume Strength
  • Word choice
  • Length
  • Strong summary

Resume Overview

School Attended

  • Irvine High School

Job Titles Held:

  • Hostess
  • Busser
  • Barback
  • Server

Degrees

  • High School Diploma

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