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Hostess Resume Example

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HOSTESS
Summary

Motivated hostess with talent for coordinating guest services. Proactive with history of managing multiple tasks in various areas with specialties in conflict resolution, team coordination and customer support. Highly organized, detail-oriented and thrives in fast-paced, intense environment.

Focused with over three years of hands-on experience. Skillful in handling phone duties and reservations. Well-versed in coordinating large-scale events and intimate dining. Proactive and friendly professional with strengths in customer service, time management and effective planning.

Committed and devoted to providing children with warm and nurturing environments. Skilled in organizing and leading educational activities, monitoring behavior and preparing healthy meals to meet nutrition requirements. Observant, caring and hardworking with focus on promoting development and wellbeing.

Hardworking childcare professional experienced in planning lessons, handling dietary restrictions and maintaining tidy work areas. Familiar with needs of children from infancy to early elementary ages. Certified in CPR and First Aid.

Kind and knowledgeable Childcare Provider well-versed in maintaining safe and nurturing environments for children. Comfortable caring for individuals of varying ages. Excellent communicator with good organizational, problem-solving and conflict resolution skills.

Skills
  • Seating assignment preparation
  • Buffet setup and takedown
  • Dining crew workflow optimization
  • Special dietary requirements
  • Activities leadership
  • Early education
  • Social development
  • Age-appropriate activities
  • Creative arts talent
  • Behavior management techniques
  • Housekeeping abilities
  • Early childhood knowledge
  • Reading skills
  • Lesson plan development
  • Organizational skills
  • Communication
  • Customer service
  • Relationship building
Experience
Hostess
Millsboro, DEYellowfins Bar & Grill/Sep 2018 to Current
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Answered telephone to provide dining information and take party reservations.
  • Answered questions about food and order statuses for waiting customers.
  • Notified server after seating parties in section to facilitate prompt service.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Helped to plan and execute parties for more than four guests, including coordinating menus and preparing tables.
  • Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
  • Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
Church Nursery Worker
Millsboro, DEOak Orchard Community Church /Jan 2016 to Current
  • Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
  • Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
  • Enhanced sensory abilities by giving children access to numerous textures and shapes.
  • Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.
  • Taught children foundational skills such as colors, shapes and letters.
  • Implemented positive discipline by following policy of warning, timeout and talking with child.
  • Sparked creativity and imagination by helping children discover new things each day.
  • Employed variety of materials for children to explore and manipulate in learning activities and imaginative play.
  • Created infant area, toddler area and preschool area of play within daycare area.
  • Organized and led activities to promote physical, mental and social development.
Nanny
Millsboro, DEJon Shea/Oct 2020 to Dec 2020
  • Minimized TV and mobile device time by engaging children with games and physical books.
  • Encouraged safe, positive behavior by redirecting children to take positive action.
  • Provided direct-care services for children of varying ages, promoting safe, healthy and fun lifestyle.
  • Cooked nutritious meals to promote healthy diet and nutrition.
  • Assisted children with homework and implemented school material in practical, everyday activity.
  • Built relationships with and encouraged social development within children by discussing school, friends and favorite activities.
  • Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
  • Assisted with clothing selection, dressing and shoe tying.
  • Followed routines to foster stability and structure in children's lives while parents were away.
  • Monitored playtime to prevent overuse of technology, television or other detrimental influences.
  • Cleaned and tidied living room and kitchen after activities to maintain safe, accessible area.
  • Prepared healthy and balanced meals and snacks for children to encourage proper nutrition and health development.
  • Promoted good behaviors by using positive reinforcement methods.
  • Engaged with children, providing nurturing, safe environments to promote emotional, social and intellectual growth.
  • Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
  • Sparked creativity and imagination by helping children discover new things each day.
Education and Training
Early Childhood EducationDelaware Technical And Community College - OwensExpected in Dec 2021Georgetown, DE
  • 3.73 GPA
  • Phi Theta Kappa honors society Member
High School DiplomaDelmarva Christian High SchoolMay 2019Georgetown, DE
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Resume Overview

Companies Worked For:

  • Yellowfins Bar & Grill
  • Oak Orchard Community Church
  • Jon Shea

School Attended

  • Delaware Technical And Community College - Owens
  • Delmarva Christian High School

Job Titles Held:

  • Hostess
  • Church Nursery Worker
  • Nanny

Degrees

  • Early Childhood Education
    High School Diploma

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