hostess resume example with 4+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Positive and upbeat while making guests feel welcome. Can balance diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining productivity and calm in fast-paced environments. Skillful in handling phone duties and reservations. Proactive with history of managing multiple tasks in various areas.
Skills
Discipline and feedback
Effective listening
Team collaboration
Menu memorization
Safe food handling
Dining customer service
Teambuilding
Communication
Delivers exceptional customer service
Math and language skills
Cash Handling
Proven leader
Reliable and punctual
Engaging personality
Comfortable standing for long time periods
Experience
Hostess, 03/2020 - Current Vail Resorts – Mercersburg, PA,
Stayed attentive to server availability and table turnover to seat guests quickly.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Accommodated guests with children and special needs to promote comfortable dining experience.
Monitored dining area to assess server capacity and estimate wait times.
Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
Greeted guests and gathered information to seat groups or place on waitlist.
Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
Helped to plan and execute parties for more than [Number] guests, including coordinating menus and preparing tables.
Escorted guests to seating area, furnished menus and highlighted daily specials.
Assisted kitchen staff with food counts by determining number of items required for complete service.
Managed guest expectations by relaying information regarding hours, wait times and specials.
Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
Notified server after seating parties in section to facilitate prompt service.
Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Supervised activities of dining room staff to maintain service levels and support guest needs.
Communicated with kitchen staff about cook times to foster customer satisfaction.
Collected reservation information and communicated updates to guests via mobile device or in-person.
Answered customers' questions about hours, seating, current wait time and other information.
Answered questions about food and order statuses for waiting customers.
Answered telephone to provide dining information and take party reservations.
Student Teacher, 08/2018 - 05/2019 North Country Academy – Surprise, AZ,
Assisted fellow teachers with assignment development, special projects, tests, administrative updates and grading.
Matched instructional strategies with students' developmental levels to boost learning.
Supervised test-taking within classroom to prevent cheating among students.
Graded tests, quizzes and homework and explained errors for students to correct.
Designed effective practice lesson plans incorporating various teaching methods to garner results .
Organized and distributed homework, textbooks, classroom supplies and other learning materials.
Shadowed classroom teacher to learn current standards and best practices.
Led students through fire, tornado and active shooter drills to enhance safety.
Created lesson plans to incorporate mandated topics and include immersive activities for student engagement.
Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
Observed teachers and teaching methods to take notes and develop understanding.
Worked one-on-one with struggling students to raise GPAs.
Provided students with personalized educational, behavioral and emotional support.
Instructed groups of students in classroom setting and provided individual student support to enhance learning.
Concession Stand Worker, 10/2017 - 02/2019 Legends – Syracuse, NY,
Served food and beverages with focus on quality items and superior service.
Applied customer feedback regarding menu items and replenished popular offerings to meet demand.
Monitored supply inventory and replenished at end of each day to prepare for next event.
Effectively worked with teammates and openly invited coaching from management team.
Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles with caution and according to manufacturer directions.
Recorded customer orders and communicated clearly to confirm each order.
Accurately measured ingredients required for specific food items to reduce waste.
Took necessary steps to meet customer needs and effectively resolve food or service issues promptly.
Pleasantly served fresh food and beverages to customers at large [Type] concession stand.
Followed all established restaurant practices and procedures by delivering food which met quality standards.
Safely prepared, assembled and presented food to satisfy customers and fill orders.
Received orders and fulfilled orders quickly and efficiently.
Prepared and served beverages such as coffee, tea and fountain drinks, assuring freshness and availability.
Cleaned food preparation areas, cooking surfaces and utensils.
Diamond Dolls, 01/2016 - 05/2017 Discovery Middle School – City, STATE,
Helped baseball players and coaches prepare for games.
Provided food and refreshments to the team and other teams.
Helped work concession stands during games.
Managed safe and positive environment for players and spectators.
Education and Training
High School Diploma: , Expected in 03/2021 - Bob Jones High School - Madison, AL GPA: Status -
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.