LiveCareer-Resume

hostess resume example with 2+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Skills
  • High-Volume Dining
  • Seating Assignment Preparation
  • Table Bussing
  • Self-Motivated
  • Opening and Closing Procedures
  • Reliable and Trustworthy
  • Service-Oriented
  • Time Management and Prioritization
  • Multi-Line Telephone Systems
  • Verbal and Written Communication
  • Customer-Oriented
  • Personable and friendly
  • Warm and Welcoming
  • Multitasking and Prioritization
  • Cash Handling
  • Store Opening and Closing
  • Building Customer Relationships and Loyalty
  • Ability to Lift 40 pounds
  • Energy and Physical Stamina
Education and Training
William Rainey Harper College Palatine, IL Expected in 05/2025 Associate of Applied Science : Diagnostic Medical Sonography - GPA :
Experience
Red Robin International, Inc. - Hostess
Auburn, WA, 08/2022 - Current
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Answered telephone to provide dining information and take reservations.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Tracked seated guests and available seating using computer-based and mobile reservation software.
  • Answered phones promptly to record and confirm reservations.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Resolved customer service and food-related issues to maintain guest satisfaction.
  • Collected reservation information and communicated updates to guests via mobile device or in-person.
  • Explained QR code scanning for electronic menu access.
Vince Holding Corp. - Key Holder
Carlsbad, CA, 03/2022 - 09/2022
  • Supervised bank deposits and security procedures to support store opening and closing.
  • Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
  • Assisted in general housekeeping to maintain store image.
  • Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
  • Partnered with store leadership team to learn and understand management processes and reports.
  • Promoted service and selling culture to exceed customer expectations and build loyal consumer relationships.
  • Asked open-ended questions to learn about customers' needs and escorted to merchandise locations.
  • Counted and balanced registers.
  • Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
Omni Hotels - Restaurant Hostess
Bretton Woods, NH, 10/2020 - 02/2022
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Greeted guests and sat customers at tables or in waiting areas.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Developed long-term relationships with customers to increase opportunities for repeat business.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Performed regular restroom checks to restock supplies and handle minor cleaning.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Took beverage orders and served drinks during peak meal times.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • William Rainey Harper College

Job Titles Held:

  • Hostess
  • Key Holder
  • Restaurant Hostess

Degrees

  • Associate of Applied Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: