Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Talented to maintaining strong customer service with top-notch communication skills . im able to organize and stock workstations to stay ready for any demand. Polite and positive attitude with exceptional telephone etiquette. Proficient in assisting guests with reservations, valuables and baggage. Easily adaptable to high-pressure, dynamic situations. Cheerful offering 2 years of experience in fast-paced service industry settings. Skillfully intone with customer comfort and answering questions and responding to costumers concerns. Very well maintained service standards also following safe service regulations. Always ready to help team members by taking on additional tasks. Communicative & dedicated to providing elevated service and providing unforgettable guest experiences. Detailed organizer with patience in stressful circumstances.

  • Communication skills
  • Customer assistance
  • Stocking and Replenishing
  • Bagging and Packaging
  • Cleanliness
  • Shelf-cleaning
  • Time management skills
  • Written and verbal communication
  • Math skills
  • Product knowledge
  • Friendly demeanor
  • Store merchandise stocking
  • Question responses
  • Multi-tasking ability
  • Money handling
  • Customer Complaint Resolution
  • Good Telephone Etiquette
  • Motivated team player
Work History
Hostess, 12/2019 - 06/2020
Clubcorp Club Operations, Inc. Akron, OH,
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
  • Conducted dining room and server checks to assess readiness for expected customer loads.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Assisted in preparing dining room for special upcoming functions, including decorating and generating and printing out special group menu's.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
  • Documented reservations and communicated changes to guests.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Managed event contracts, including estimates, event profiles and post-event summaries.
  • Informed servers of newly seated parties for speedy service.
Stocking Crew, 07/2019 - 01/2020
Michaels Stores Plano, TX,
  • Regularly assessed sales floor stock levels to replenish with backstock merchandise before depletion.
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Evaluated supplies and product inventory to check for quality and quantity issues.
  • Helped customers locate desired items and transfer oversized items to vehicles.
  • Prepared merchandise for transfer to shelves by removing packing materials and applying identifying codes, such as price or inventory control numbers.
  • Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Greeted customers and directed to requested products.
  • Assisted maintenance team with organizing and cleaning warehouse, stockroom and store near shift close.
  • Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Checked packages and merchandise for damage and quickly notified vendors to request replacements.
Sales Representative, 02/2020 - 03/2020
Classic Beverage Of Southern California Perris, CA,
  • Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
  • Devised and implemented product strategies for filling market gaps and driving consistent sales.
  • Established beneficial professional networks and partnerships to gain insight and campaign support resulting in successful work.
  • Communicated with customers to understand needs and recommend appropriate solutions.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Broadened territories and negotiated successful contracts by seeking out new clients and utilizing leadership skills.
  • Recommended accurate and effective solutions to customers after identifying problems.
  • Completed customer contracts and warranties as part of administrative aspects of sales.
  • Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
  • Computed total costs and profit requirements for customer sales to provide accurate pricing.
  • Addressed multiple issues and provided client with support.
High School Diploma: , Expected in 03/2017
Blue Ridge High School - Morgan Hill, CA,

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School Attended

  • Blue Ridge High School

Job Titles Held:

  • Hostess
  • Stocking Crew
  • Sales Representative


  • High School Diploma

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