Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:

Positive and upbeat hostess makes guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining efficiency and calm in fast-paced environments.

  • High-volume dining
  • Safe food handling
  • Table Bussing
  • Dining customer service
  • Organization
  • Team building
  • Relationship development
  • Communications
  • Problem resolution
  • Customer service
  • Norwegian speaker (fluent)
Hostess, 08/2019 to Current
Grand Beach HotelBay Harbor Islands, FL,
  • Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Checked dining and serving areas every 30min to verify proper cleanliness and readiness for guests.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Enhanced guests' experiences by fulfilling special requests during visits.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Sales Representative, 05/2019 to 07/2019
Suburban Propane 2Mount Kisco, NY,
  • Cultivated long-term relationships with clients to accurately quote prices and terms that achieved customer objectives.
  • Networked to build client base and promote products to new and existing clients.
  • Boosted sales by executing complete sales cycle process from prospecting leads through contract negotiations and close.
  • Reduced process lags by educating and training clients while delivering effective public presentations.
  • Developed customized sales techniques to successfully sell our knives.
  • Cultivated strong relationship with customers while fostering positive business image.
  • Assisted customers during selection process and helped choose perfect products to meet individual needs.
  • Interfaced with customers to resolve problems quickly.
  • Generated 40+ leads per month and worked to convert customers with 90% success rate.
  • Collaborated with customer service team members to assist with product information and provide outstanding service.
  • Created positive and rewarding client experiences through warm and friendly customer interactions.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Created agendas and communication materials for team meetings.
  • Recognized by management for providing exceptional customer service.
Kennel Technician, 05/2018 to 06/2019
American Veterinary GroupAsheboro, NC,
  • Bathed animals to remove dust, debris or contaminants and maintain wellbeing.
  • Stayed on top of housekeeping requirements such as laundry, sweeping and disinfection during slow periods.
  • Applied knowledge of animal husbandry to meet livestock needs and minimize disease risk.
  • Followed consistent safety procedures, including maintaining visible pet identification and checking tags to minimize care errors.
  • Monitored safety and security of every animal to prevent injuries from other animals or environmental hazards.
  • Maintained clean and orderly play yards, kennels and cages.
  • Unloaded and organized supplies and product inventory to maximize team efficiency.
  • Attended to sick or injured animals by securing veterinary care and notifying owners quickly of pet's condition.
  • Washed, groomed and trimmed each animal to enhance coat health.
  • Met with pet owners, explained lodging, grooming and daily care services and cross-sold specialty products like bows, ribbons, pet toys and treats.
  • Treated basic wellness issues such as superficial wounds and called in veterinarian assistance for more complex concerns.
  • Pitched in with laundry duties, including washing, drying and folding towels during busy periods, ensuring consistent workflow.
  • Supported animal health by keeping all areas clean, neat and properly sanitized.
  • Refilled shampoo bottles, sanitized clippers, combs and brushes and placed clean towels at each station following shift completion.
  • Calculated payments by keeping accurate daily log of time spent with dogs, detailing activities and services provided.
  • Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
  • Walked animals outside for potty breaks 3+ times per shift to avoid accidents in play areas and on bedding.
  • Assisted grooming staff with nail clipping, fur blow drying and combing out matted fur during high-volume periods, including holidays.
  • Observed animals and conducted examinations to identify signs of injury, illness or disease.
Education and Training
High School Diploma: , Expected in 05/2020
Bartram Trail High School - Saint Johns, FL

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School Attended

  • Bartram Trail High School

Job Titles Held:

  • Hostess
  • Sales Representative
  • Kennel Technician


  • High School Diploma

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