LiveCareer-Resume

hostess resume example with 1+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Education
Expected in 05/2021 to to
High School Diploma:
Myrtle Attendance Center - Myrtle, MS,
GPA:
Professional Summary

I have worked in almost every type of position in the food service industry which allows me to understand every aspect of the restaurant. For over two years I have been described by my superiors as reliable, hard working, and diligent. Can work well under high stress situations including keeping ticket times below thirty minutes during full capacity nights.

Skills
  • Multitasking and Prioritization
  • Highly Organized
  • Flexible and Adaptable
  • Opening and Closing Procedures
  • Active Listening and Communication
  • Front- and Back-of-House Coordination
  • Attention to Detail
  • Time Management and Prioritization
  • Warm and Welcoming
  • Customer-Oriented
  • Reliable and Trustworthy
  • Team Player
  • Cash and Transaction Handling
  • Mobile Order Management
Work History
08/2020 to 08/2021
Hostess Omni Hotels New York, NY,
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Assisted FOH and BOH staff with preparing for events to coordinate smooth execution to maximize guest satisfaction.
  • Collaborated with kitchen to inform customers of wait times and answer questions about food.
  • Documented reservations, alerted servers and managers of large groups and prepared seating.
  • Documented reservations and communicated changes to guests.
  • Kept detailed payment records throughout shift to complete cash and card payments.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Informed servers of newly seated parties for speedy service.
  • Routinely supported other areas of restaurant as requested, including answering telephones and completing financial transactions for other staff members.
  • Conducted dining room and server checks to assess readiness for expected customer loads.
  • Supervised server balance and monitored table turnover to accurately seat customers.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Used cash registers and credit card machines to cash out customers.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Answered customer questions about hours, seating and menu information.
08/2020 to 08/2021
Server Cardinal Village Sewell, NJ,
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Inspected dishes and utensils for cleanliness.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Answered customers' questions, recommended items and recorded order information.
  • Collected orders and relayed them to bartenders quickly and accurately.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
08/2020 to 08/2021
Kitchen Expeditor Grand Beach Hotel Miami Beach, FL,
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Maintained kitchen productivity, guaranteeing timely preparation and serving of dishes in alignment with customer specifications.
  • Demonstrated strong knowledge of menu offerings and appropriate culinary techniques.
  • Confirmed proper placement of products and side items while implementing special instructions.
  • Assisted preparation of food plates, overseeing quality and appearance.
  • Executed and supervised plate preparation according to temperature and condiment specifications.
  • Trained new expeditors and food runners according to company policies and standards.
  • Maintained composure and work quality while under stress.
07/2019 to 01/2020
Server Cardinal Village Sewell, NJ,
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items and recorded order information.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

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Resume Overview

School Attended

  • Myrtle Attendance Center

Job Titles Held:

  • Hostess
  • Server
  • Kitchen Expeditor
  • Server

Degrees

  • High School Diploma

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