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Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

High-energy host skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Smoothly makes reservations, coordinate events and monitors routine dining room activities. Collaborative, hardworking and efficient in prioritizing and handling simultaneous tasks to promote positive dining experiences for guests.

Skilled kennel assistant with 2-year background working with animals such as dogs, cats and ferrets. Proven expertise in monitoring conditions, maintaining cleanliness and documenting daily activities. Good communication, observational and teamwork abilities.

Hardworking Warehouse Associate commended as reliable and safety-conscious individual with solid experience in warehouse operations.

Skills
  • Effective customer upselling
  • Inbound and outbound calling
  • Problem Resolution
  • Effective communication
  • Customer Service
  • Microsoft Office experience
  • Data evaluation
  • Adaptive team player
  • High-energy attitude
  • Multi-line phone experience
  • Event coordination
  • Order and request filing
Experience
Hostess, 07/2020 to Current
Excela HealthConnellsville, PA,
  • Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
  • Assisted servers by taking guests drink orders, bringing drinks and running food.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Answered questions about food and order statuses for waiting customers.
  • Enhanced guests' experiences by fulfilling special requests during visits.
  • Offered preferred tables and other special accommodations to VIP customers.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Notified server after seating parties in section to facilitate prompt service.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Tracked seated guests and available seating using dinetime-assist.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Checked dining and serving areas every 30 minutes to verify proper cleanliness and readiness for guests.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Ect.
Warehouse Associate, 07/2020 to 07/2020
Harrow Health, Inc.New York City, NY,
  • Recognized defective material and reported issues to management to facilitate prompt resolution.
  • Logged unit quantities and entered data within inventory database to facilitate records maintenance.
  • Inspected and moved products to designated areas in warehouse.
  • Positioned products between receiving, storage and shipping areas as part of just in time inventory supply for major manufacturers.
  • Picked and prepared numerous daily shipments in large warehouse environment to facilitate customer order fulfillment.
Kennel Assistant, 06/2018 to 10/2019
Ethos Veterinary Health LlcSan Marcos, CA,
  • Monitored safety and security of every animal to prevent injuries from other animals or environmental hazards.
  • Collected and documented animal information such as weight, size, physical condition and food intake.
  • Followed consistent safety procedures, including maintaining visible pet identification and checking tags to minimize care errors.
  • Bathed animals to remove dust, debris or contaminants and maintain wellbeing.
  • Promoted optimal health by feeding and watering every animal on regular schedule.
  • Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
  • Sprayed down and applied cleaning solutions to animal cages to remove waste and dirt.
  • Prepared food and formulas to meet individual needs of animals under care with safe and nutritious meals.
  • Picked up dog waste using bags to dispose of properly.
  • Pitched in with laundry duties, including washing, drying and folding towels during busy periods, ensuring consistent workflow.
  • Walked dogs multiple times per day for amount of time suitable for size and age.
  • Documented and reported issues or incidents with animals by communicating with owners and manager.
  • Washed animals' food and water bowls.
  • Took on other responsibilities such as, training new hires, opening and closing the facility, and more.
Education and Training
High School Diploma: , Expected in 05/2020
Eastern High School - Louisville, KY,
GPA:

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Resume Overview

School Attended

  • Eastern High School

Job Titles Held:

  • Hostess
  • Warehouse Associate
  • Kennel Assistant

Degrees

  • High School Diploma

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