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hostess resume example with 1+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Diligent Job Title with Number-year career with Type establishments. Knowledgeable about strategies for handling all party sizes while supporting customer satisfaction goals. Open communicator and skilled planner with excellent problem-solving and multitasking skills.

Energetic restaurant worker proficient in greeting guests, maintaining entryways and keeping server loads balanced for maximum efficiency. Effectively collect reservations, plan events and monitor daily dining staff performance. Team-oriented and efficiency-driven with superior work ethic and multitasking abilities.

Talented Job Title dedicated to maintaining strong customer loyalty with top-notch service. Organize and stock workstations to stay ready for any demand. Trained in food safety, allergy protocols and special dietary limitations.

High energy restaurant worker skilled at welcoming guests and overseeing efficient dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations.

Helpful Job Title processes customer transactions, organizes reservations and coordinates dining room staff. Demonstrated success in working with staff to create unique dining experiences. Offering Number years of experience working in Type restaurant settings.

Energetic host with Number years of experience enhancing customer experiences in Type setting. Courteous and friendly when directing customers to tables, Task, Task and Task. Constantly finding new ways to exceed customers' expectations with personalized service.

Cheerful Job Title offering Number years of experience in fast-paced diner and short-order restaurant settings. Skillfully promoted customer comfort and enhanced experiences by answering questions and responding to concerns. Efficiently maintained service standards and followed safe service regulations. Always ready to help team members by taking on additional tasks.

Upbeat Job Title with Number years assisting customers and helping other staff. Pleasant and experienced managing seating, reservations and events. Skilled at creating welcoming atmosphere when attending to guests. Team-player quick to assist Job title with Task during busy times.

Energetic Front Desk Assistant with more than Number years of experience helping guests with Task and Task. Talented in planning outings for guests, providing needed resources and creating enjoyable visits.

Polite and positive Job Title with exceptional telephone etiquette. Proficient in assisting guests with reservations, valuables and baggage. Easily adaptable to high-pressure, dynamic situations.

Proactive Host with distinct knowledge of streamlining services through updated and reorganized systems. Expert in Type customer service with training in Area of expertise. Friendly and reliable individual excited to take initiative and provide excellent work.

Amiable Host with Number years of experience in Type establishments. Proven history of maintaining financial accuracy, high standards of cleanliness and superb customer service. Trained in Area of expertise and conflict resolution.

Communicative Job Title dedicated to providing elevated service and providing unforgettable guest experiences. Creative floor leader offering Number years of experience providing service to Number dinner guests at Type restaurant. Detailed organizer of service operations with versatility in stressful circumstances.

Job Title with over Number years of successful experience in Skill and Skill. Recognized consistently for performance excellence and contributions to success in Industry industry. Strengths in Skill and Skill backed by training in Area of study.

Experienced Job Title with over Number years of experience in Industry. Excellent reputation for resolving problems and improving customer satisfaction.

Enthusiastic Job Title eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Task and Task and training in Skill. Motivated to learn, grow and excel in Industry.

Skills
  • Menu Memorization
  • Kitchen Staff Coordination
  • High-Volume Dining
  • Dining Room Management
  • Bill Computation
  • Food Preparation and Safety
  • Ordering Procedures
  • Interactive Communication Skills
  • Table Setting Knowledge
  • Guest Seating Arrangements
  • Service Prioritization
  • Group Reservations Management
  • Impression Management
  • Dining area maintenance
  • Food running
  • Hospitality service expertise
  • Reservation coordination
  • Item promotion
  • Performance improvement
  • Menu presentation
  • Beverage preparation
  • Front-of-house display creation
  • Menu board art
Work History
Hostess, 06/2018 - 11/2018
Healthcare Services Group Lake Mary, FL,
  • Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Assessed Number square-foot restaurant and lounge according to state and federal cleanliness standards.
  • Conducted Timeframe dining room and server checks to assess readiness for expected customer loads.
  • Managed in-person and telephone guest inquiries, customer service requests and reservation bookings using Software.
  • Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings, increasing daily beverage sales by Amount%.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Prepared artistic menu boards highlighting current specials and promotions using eye-catching decorative techniques.
  • Planned and executed Number-guest parties by organizing menus, spaces and special requests.
  • Monitored dining room and guest flow to maximize table usage and minimize wait times by Number%.
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Assisted in preparing dining room for special upcoming functions, including decorating and generating and printing out special group menus using Software.
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Documented reservations and communicated changes to guests using Software.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
  • Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
  • Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Collaborated with kitchen to inform customers of wait times and answer questions about food.
  • Checked and restocked server areas and organized and got change for front counter.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Helped Job title by taking drink orders, Task and Task.
  • Answered customer questions about hours, seating and Type information.
  • Managed event contracts, including estimates, event profiles and post-event summaries.
  • Used cash registers and credit card machines to cash out customers, handling average sale of $Amount per table.
  • Routinely supported other areas of restaurant as requested, including answering telephones and completing financial transactions for other staff members.
  • Coordinated Number events throughout Number banquet spaces, including weddings, reunions and corporate meetings.
  • Directed and managed all banquet functions for Number-room Type property, including Number square feet of meeting space.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Monitored seating area and checked restrooms every Timeframe to keep spotless.
  • Recorded available tables after seating each party using System.
  • Used Software to accurately and efficiently verify restaurant receipts and complete end-of-day paperwork.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Documented reservations, alerted servers and managers of large groups and prepared seating.
  • Took information about guests' party size, led to seating, offered menus and Action.
  • Informed servers of newly seated parties for speedy service.
Customer Service Representative, 04/2015 - 12/2015
Sysco Hemet, CA,
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
  • Consulted with outside parties to resolve discrepancies and create effective solutions.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals Number%.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Regularly exceeded daily sales and product add-on quotas.
  • Provided information to customers regarding Company's charge card and loyalty program and helped to open and activate new accounts.
  • Recommended Product or Service to customers, thoroughly explaining details.
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Leveraged sales expertise to promote Product or Service and capitalize on upsell opportunities.
  • Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
  • Educated customers on promotions to enhance sales.
  • Responded to customer requests for products, services and company information.
  • Suggested new procedure to persuade cancelling customers to stay with company, resulting in Number% decrease in cancellations.
  • Entered customer interaction details in Software to track requests, document problems and record solutions offered.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Answered constant flow of customer calls with up to Number calls in queue per minute.
  • Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
  • Drove team revenue totals by bringing in over $Amount in sales.
  • Evaluated account and service histories to identify trends, using data to mitigate future issues.
  • Boosted sales revenue by skillfully promoting diverse Product or Service options.
  • Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers in fast-paced environment.
Cashier, 01/2015 - 04/2015
Goodwin House Falls Church, VA,
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Educated customers on promotions to enhance sales.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Worked closely with Job title to solve problems and handle customer concerns.
  • Completed manual and machine counts of funds for transactions valued at over $Amount.
Education
High School Diploma: College Courses, Expected in 05/2012
-
Jennings Senior High School - Jennings, MO,
GPA:
Status -

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Resume Overview

School Attended

  • Jennings Senior High School

Job Titles Held:

  • Hostess
  • Customer Service Representative
  • Cashier

Degrees

  • High School Diploma

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