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Hostess Resume Example

Resume Score: 80%

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Amber
Sepulveda
Professional Summary

Consistently works well with coworkers to serve patients and provide expert customer service. Adapts well while balancing many different tasks at once. Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration. Friendly, punctual, dependable and computer-savvy.

Skills
  • Appointment scheduling
  • Equipment setup and maintenance
  • Reporting and documentation
  • Patient assessment
  • Self-motivated
  • Guest service
  • Excellent team player
  • Telephone skills
  • Multitasking strengths
  • Personable and outgoing
  • Customer-service oriented
  • Product and service knowledge
  • Data entry
  • Sales proficiency
  • Cold Calling
Education
Broward CollegeCoconut Creek, FLAssociate of Arts: Graphic Design
Center Academy Coral Springs, FL06/2012High School Diploma
Work History
Miller's Ale House- Hostess
9244 Glades Rd, Boca Raton, FL 3343401/2018 - 11/2018
  • Monitored dining room and guest flow to maximize table usage and minimize wait times.
  • Cultivated positive guest relations by managing information and orchestrating speedy seatings.
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Informed servers of newly seated parties for speedy service.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Americas Best Contacts And Eyeglasses- Optical Technician/Receptionist
5407 W Atlantic Blvd, Margate, FL 3306302/2016 - 11/2018
  • Conducted initial patient tests such as pressure evaluations, acuity assessments and auto refraction evaluations.
  • Applied sales and service expertise to promote contacts, glasses, sunglasses and accessories to office customers.
  • Educated clients about how to adapt to, wear and care for eyeglasses.
  • Received incoming calls and messages and addressed or triaged phone requests.
  • Sorted incoming mail and faxes and expedited urgent correspondence for immediate attention.
  • Completed specialized test, including field of vision.
Americom Telecommunications Services- Telesales Agent
33 NE 2nd St, Fort Lauderdale, FL 3330102/2017 - 02/2017
  • Established excellent sales ability and strong interpersonal skills with confident and persuasive approach.
  • Delivered scripted sales talks to customers reached via manual and automatic dialing systems.
  • Explained product prices and packages as well as answered questions and addressed concerns of customers.
  • Performed cold calling and outreach to build sales pipeline.
  • Skilled at client management software and computer dialing.
  • Made average of 150-280 outbound calls per day.
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Resume Overview

Companies Worked For:

  • Miller's Ale House
  • Americas Best Contacts And Eyeglasses
  • Americom Telecommunications Services

School Attended

  • Broward College
  • Center Academy

Job Titles Held:

  • Hostess
  • Optical Technician/Receptionist
  • Telesales Agent

Degrees

  • Associate of Arts : Graphic Design
    High School Diploma

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