LiveCareer-Resume

Hostess resume example with 4+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Skilled Hostess motivated to enhance customer loyalty with exceptional service. Maintains well-stocked, organized stations ready for any need. Exceeds customer expectations by providing friendly, prompt and attentive service tailored to customer's preferences. As well as a reliable Babysitter offering years of childcare experience. Hands-on experience in monitoring meal preparation, activities and events. Strong interpersonal communication skills to convey and relay expectations. Also, Caring Pet Sitter eager to apply years of pet care experience, including medication management and care plan adherence skills. Attentive to detail with drive for assisting pet owners in securing top-level, personal care for pets.

Skills
  • Buffet setup and takedown
  • Table Bussing
  • Check payment processing
  • Menu memorization
  • Seating assignment preparation
  • High-volume dining
  • Effective customer upselling
  • Table setting arrangements
  • Active listening
  • Conflict resolution
  • Sorting and labeling
  • Hand assembly
  • Equipment setup
  • Multitasking
  • Supervision
  • People skills
  • Leadership
  • Work ethic
  • Basic math
  • Working collaboratively
  • Grooming and bathing
  • Client relationship management
  • Pet care management
  • Flexible
  • Microsoft Office
  • Communication
  • Meal and snack preparation
  • Age-appropriate routines
  • Behavior Management
  • Child Safety Procedures
  • Activity Planning
  • Bathing, grooming and dressing
  • Emotional and Physical Development Assessment
  • Follows directions
  • Giving medicines as appropriate
  • Keeping children safe
  • Reliability
  • JavaScript
  • Critical thinking
Education and Training
Stamford High School Stamford, CT Expected in 06/2021 High School Diploma : - GPA :
  • Honor's in English/Social Studies
Norwalk Community College Norwalk, CT Expected in : Business - GPA :
Experience
Red Robin International, Inc. - Hostess
Pittsburgh, PA, 11/2021 - Current
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Stayed attentive to server availability and table turnover to seat guests quickly.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
Hyatt Hotels Corp. - Tennis Pro Shop Attendant
Green Bay, WI, 01/2019 - Current
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Recommended merchandise to customers based on needs and preferences.
  • Educated customers on product and service offerings.
  • Escorted customers to products and pointed out complementary items to boost store sales.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Recommended optimal merchandise based on customer needs and desires.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Used Club Essential to register system to ring up customer purchases, process payments and issue receipts.
  • Communicated with customers about product offerings, including policies, restrictions and refund policies.
Town Sports International Holdings Inc - Babysitter
Peabody, MA, 09/2019 - 12/2020
  • Monitored children's safety and well-being to prevent accidents and falls.
  • Enforced rules to teach good manners and maintain safe environment.
  • Kept parents' contact information, emergency services phone number and child's health history on hand in case of emergency situations.
  • Cared for children of various ages and assisted with feeding, dressing and directing activities.
  • Balanced schedules to promote optimal rest, play and educational periods.
  • Helped older kids complete homework, school projects and chores.
  • Discussed developments, behavior and concerns with parents or guardians.
  • Prepared healthy and nutritious snacks and meals according to individual needs.
  • Checked homework and assisted with schoolwork and studying.
  • Maintained daily records of children's behavior, sleeping schedules, meals and activities.
The Monster Minders - Dog Walker
Philadelphia, PA, 04/2017 - 07/2019
  • Fed animals twice daily and refilled water dish frequently with fresh supply.
  • Developed long-term relationships with clients and bonded with animals through regular contact.
  • Monitored dogs throughout walks to avoid obstacles, dangerous situations and confrontations with other problematic dogs.
  • Scheduled dog walking services and collected payments from pet owners.
  • Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
  • Reported dog behavior issues and medical concerns to owner for prompt resolution.
  • Cared for pets during owners' absences.
  • Took pets on regular bathroom breaks.
Languages
English :
Full Professional
Negotiated :
Spanish :
Full Professional
Negotiated :
Accomplishments
  • Watched 2 children ages 6 and 11.
  • Received numerous referrals to other families due to exceptional reliability, affordable rate and positive reports.
  • Improved behavior issues in kids, positively affecting family quality of life.
  • Made a strong impact on parents' happiness by taking on additional tasks and relieving burdens from busy professionals.
  • Earned consistent positive remarks for quality of care.

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Resume Overview

School Attended

  • Stamford High School
  • Norwalk Community College

Job Titles Held:

  • Hostess
  • Tennis Pro Shop Attendant
  • Babysitter
  • Dog Walker

Degrees

  • High School Diploma
  • Some College (No Degree)

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